FlyerTalk Forums - View Single Post - NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread
Old May 4, 2021, 3:56 pm
  #256  
steveholt
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,123
Originally Posted by ISTFlyer
As the flight number has changed*, according to DoT rules, your original flight was cancelled and you were rebooked on another flight so yes, you are eligible for a refund but AA would insist that there hasn't been a schedule change over 2 hours thus they would insist on a voucher. However, a credit card chargeback and a DoT complaint should work.

* I assume that the flight number has changed.
I actually have another flight where there was a flight number change with AA, the flight was moved by three hours, but two requests to AA did not deliver a refund, just a voucher. I should do a chargeback and then a DoT complaint?
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