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ARCHIVE: NEWBIE LOUNGE 2020: Ask "Newbie" AA Questions Here (flame free)

ARCHIVE: NEWBIE LOUNGE 2020: Ask "Newbie" AA Questions Here (flame free)

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Welcome to the 2020 "NEWBIE LOUNGE"Ask Your Consolidated / Combined AA Questions Here (flame free)
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NOTE: 2019 NEWBIE LOUNGE older posts are here.

The 2018 AA NEWBIE LOUNGE post thread is here


The 2017 AA NEWBIE LOUNGE post thread is here


The 2016 AA NEWBIE LOUNGE post thread is here

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Old Apr 1, 20, 3:54 pm
  #1  
Original Poster
 
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,500
Arrow ARCHIVE: NEWBIE LOUNGE 2020: Ask "Newbie" AA Questions Here (flame free)

Hi
Further to my question a few weeks back when I asked about the miles saver fares on aa.com, I booked LHR-BOS for 57k miles. I don’t think the flight has been cancelled but I don’t think the US will let me enter due to the current travel restrictions.

What are my options regarding refunds and recrediting of Miles?

Thanks
srbrenna is online now  
Old Apr 1, 20, 5:17 pm
  #2  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 7,264
Originally Posted by srbrenna View Post
Hi
Further to my question a few weeks back when I asked about the miles saver fares on aa.com, I booked LHR-BOS for 57k miles. I donít think the flight has been cancelled but I donít think the US will let me enter due to the current travel restrictions.

What are my options regarding refunds and recrediting of Miles?

Thanks
When is your ticket booked for?

As with everything AA, coronavirus cancellations have become a HUCA game. You could call one agent now who would charge the $150 fee to cancel and redeposit the miles, while the next agent would waive it.

Take a read through several of the threads on the first page of the board, it's become littered with everyone asking similar questions about cancellations and refunds, lots of data points.

That said, if your flight isn't for a few months, then the general consensus is it's best to wait and see what happens. If things get better and you're able to ultimately take the trip, great. If things get worse and your flight ultimately get cancelled then you can for sure get a fee free refund of all your miles and taxes and fees.
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Old Apr 2, 20, 3:00 am
  #3  
Original Poster
 
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,500
Thank you

The flight is next week. BA have cancelled the return but AA are still flying. I’ll give them a call.
srbrenna is online now  
Old Apr 2, 20, 11:15 am
  #4  
 
Join Date: Nov 2019
Programs: AAdvantage
Posts: 27
I was wondering is AA charging to cancel international mile Saavers to Japan right now? I want to cancel mine booked in March for June.
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Old Apr 2, 20, 3:32 pm
  #5  
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Join Date: May 2004
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Originally Posted by matthewr View Post
I was wondering is AA charging to cancel international mile Saavers to Japan right now? I want to cancel mine booked in March for June.
They should cancel and redeposit without a fee. If they won't ask for a supervisor. If that fails HUCA (Hangup call again)
mvoight is offline  
Old Apr 7, 20, 10:21 pm
  #6  
 
Join Date: Nov 2019
Programs: AS MVPG
Posts: 22
Hello, not sure where to ask this. I have a family member with an AA "Transportation Voucher Exchange Coupon" that expires in May. Is this a book by or fly by date? Is there a way to get this extended in light of coronavirus, and how? Is the best bet to just book new travel with it and use the current no change fee policy to switch to something else later? Thanks.
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Old Apr 8, 20, 11:30 am
  #7  
 
Join Date: Jan 2014
Posts: 60
un-marrying segments when you are confirmed on part of married one?

I had a confirmed RDU-CLT-YUL connection on bizsaver. Thing is, at the time the shorter connection wasn't available so I took a longer one to secure the spot. Now the RDU-CLT shorter connection is available but the agent told me it could not be independently changed as I have a married connection and CLT-YUL isn't available. What's everyone's experience with this, is there any workaround?

Just an idea but is there a way to temporarily release your confirmed space on 2nd flight so the married space can be available? or that would screw everything up and you'd lose the whole thing?
LowLevelElite is offline  
Old Apr 8, 20, 1:45 pm
  #8  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 7,264
Originally Posted by LowLevelElite View Post
I had a confirmed RDU-CLT-YUL connection on bizsaver. Thing is, at the time the shorter connection wasn't available so I took a longer one to secure the spot. Now the RDU-CLT shorter connection is available but the agent told me it could not be independently changed as I have a married connection and CLT-YUL isn't available. What's everyone's experience with this, is there any workaround?

Just an idea but is there a way to temporarily release your confirmed space on 2nd flight so the married space can be available? or that would screw everything up and you'd lose the whole thing?
There is no real workaround. If your original RDU-CLT-YUL was only available as married segments then you cannot change just one segment like you're trying to do. Theres no way to temporarily release space on the 2nd segment or anything like that.

All you can really do is just continue to monitor availability, if space opens up on the entire routing then you can call and switch.
JJeffrey is offline  
Old Apr 8, 20, 5:19 pm
  #9  
 
Join Date: Jun 2014
Location: PSC
Programs: Hilton Diamond/IHG Platinum/DL Plutononium
Posts: 1,533
Just called up AA and got my FCO-PHL-BOS rebooked to FCO-LHR-PHL-BOS (as FCO-PHL was cancelled).

I am trying to pick my seats on the FCO-LHR BA codeshare but when I enter the confirmation # into BA's website it says it can't be found. Do I need to call into BA to get seats assigned? I understand that they still charge $$ even for award tickets in J.
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Old Apr 8, 20, 5:32 pm
  #10  
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Originally Posted by hi55us View Post
Just called up AA and got my FCO-PHL-BOS rebooked to FCO-LHR-PHL-BOS (as FCO-PHL was cancelled).

I am trying to pick my seats on the FCO-LHR BA codeshare but when I enter the confirmation # into BA's website it says it can't be found. Do I need to call into BA to get seats assigned? I understand that they still charge $$ even for award tickets in J.
Look here--->BA Seat Selection Issues for AA Flyers - charges, seating, award, etc.
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Mwenenzi is offline  
Old Apr 10, 20, 3:05 am
  #11  
 
Join Date: Jan 2020
Posts: 20
Hello all,

got flights between ARN-LHR-PHL-PHX-HNL and HNL-LAX-JFK-LHR-ARN in feb 2021 and I have a question regarding lounge access for flying in business on these routings.

I understand American Airlines states you donít get lounge access if you are not a member or a one world sapphire+ holder if the flights are solely on US itineraries.

However as these domestic flights are part of a longer transatlantic route whatís the situation here? Will I get lounge access in PHL, PHX and HNL as I know transcontinental LAX and the international sector at JFK do grant lounge access?

Thanks

T.
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Old Apr 10, 20, 4:23 am
  #12  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 7,264
Originally Posted by Spazybugs View Post
got flights between ARN-LHR-PHL-PHX-HNL and HNL-LAX-JFK-LHR-ARN in feb 2021 and I have a question regarding lounge access for flying in business on these routings.

I understand American Airlines states you donít get lounge access if you are not a member or a one world sapphire+ holder if the flights are solely on US itineraries.

However as these domestic flights are part of a longer transatlantic route whatís the situation here? Will I get lounge access in PHL, PHX and HNL as I know transcontinental LAX and the international sector at JFK do grant lounge access?
By the rules, you also get lounge access before domestic connecting flights as long as these are the same calendar day as your qualifying long haul flight in business (or early in the morning the day after).

So on the outbound, if you fly ARN-HNL all in the same day then you'll have access before every flight, including PHL and PHX. But if you're flying say ARN-LHR-PHL on day 1, followed by PHL-PHX-HNL on day 2, then technically no lounge access before any flight on day 2.

Same for the return, although if you're flying a redeye HNL-LAX connecting to LAX-JFK-LHR-ARN the next day you should get access in HNL as well even though your qualifying flight isn't until the next day, most agents will make an exception in these cases, as they should.
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Old Apr 11, 20, 11:22 am
  #13  
 
Join Date: Mar 2009
Location: SNA
Programs: M/R LT/TIT
Posts: 424
I purchased 6 non refundable tickets that I am going to cancel and rebook by December 31, 2021. When I rebook do the new tickets have to be in the same name as I originally booked or can I change names also?
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Old Apr 14, 20, 7:06 am
  #14  
 
Join Date: Mar 2010
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Posts: 8,368
Total AA newbie here and I'm hoping someone can help me understand this. I'm looking at a Cathay Pacific PY-fare for YVR-HKG-KUL.

https://www.aa.com/i18n/travel-info/...ay-pacific.jsp

YVR-HKG-KUL total distance = 7,967 miles

YVR-HKG E-fare = 11,950.5 EQM (not sure whether it'll round up or down), 1278.4 EQD (not sure whether it'll round up or down), 6392 miles (million miler balance)

HKG-KUL H-fare = 3,983.5 EQM (not sure whether it'll round up or down), 236.25 EQD (not sure whether it'll round up or down), 1,181.25‬ miles (million miler balance)

Is my math right?
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Old Apr 14, 20, 7:57 am
  #15  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, MaÓtre-plongeur des Muccis
Posts: 62,870
Originally Posted by lsquare View Post
Total AA newbie here and I'm hoping someone can help me understand this. I'm looking at a Cathay Pacific PY-fare for YVR-HKG-KUL.

https://www.aa.com/i18n/travel-info/...ay-pacific.jsp

YVR-HKG-KUL total distance = 7,967 miles

YVR-HKG E-fare = 11,950.5 EQM (not sure whether it'll round up or down), 1278.4 EQD (not sure whether it'll round up or down), 6392 miles (million miler balance)

HKG-KUL H-fare = 3,983.5 EQM (not sure whether it'll round up or down), 236.25 EQD (not sure whether it'll round up or down), 1,181.25‬ miles (million miler balance)

Is my math right?
Maybe, depending on the fare. link


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