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BA Seat Selection Issues for AA Flyers - charges, seating, award, etc.

BA Seat Selection Issues for AA Flyers - charges, seating, award, etc.

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Old Sep 21, 18, 9:45 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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AA Flyers and Seat Selection on British Airways Operated Flights

Link to FlyerTalk British Airways | Executive Club / BAEC forum guide thread with Wikipost: BA Seating Policy Guide

Link to BAEC forum Dashboard, including seating guides for BA aircraft. Please make enquiries regarding BA aircraft seats in the appropriate thread in the BAEC forum, not here in the AA forum, for better response.

Link to britishairways.com page "Choosing your seat" (policies and how to).

Link to BA Speedbird Club (agent site) seat policy
For Country select "Global"; for IATA number, press on "I don't have an IATA"
Code:
The Passenger should be advised
 
 BA will pre-seat the customer subject to availability & seat requests 
 are never guaranteed and always subject to operational needs
 
 Subsequent seat change 
 
 Should an aircraft or configuration change generate an automated 
 operational seat change that separates the party, the ‘request seat’ 
 process must be initiated again. The travel agent would need to 
 remove and re-enter the TOGT keyword.
Also from the BA website:

Code:
 Members of the Executive Club and other oneworld frequent flyers are able to 
 reserve seats at different stages, depending on their tier.
 
 Tier Seat selection 
 
 Gold/oneworld Emerald Free seat selection from the time of booking
 for everyone in your booking and friends and family on other bookings, 
 who are travelling with you in the same travel class and on the same flight*. 
 
 Silver/oneworld Sapphire Free seat selection from the time of booking
 for everyone in your booking*. 
 
 Bronze/oneworld Ruby Free seat selection from seven days before 
 departurefor everyone in your booking*. 
 
 *You must be travelling on the booking (or in the case of Gold Members, 
 one of the bookings) for these benefits to apply. They apply to British 
 Airways flights only and are not available on Basic (HBO / hand baggage only) 
 fares or group rate bookings. Exit row seats are not available to Silver or 
 Bronze Members on long haul flights until 24 hours before departure. 
 On some occasions, exit rows seats on short haul flights may not be 
 available in advance due to operational reasons.
Selecting seats can be done via the BA "Manage My Booking" tool (link) which may recognize your AA PNR (you will need your PNR and last name to log on to MMB). If not, you can get your BA PNR by calling AA, or you can go to the Qantas website, enter your AA PNR and you will be presented with your BA PNR.

Updated 26 Oct 2016 - JDiver
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Old Mar 5, 14, 10:25 am
  #1  
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BA Charges for (business class, etc.) seat selection on AA award ticket

Before anyone yells at me. I have tried to find a thread on this using search this forum as well as the thread on award tickets. My situation is I have given two family members business class RT tickets to Paris using my AA miles. The trip is not until Oct. 2014, but the selection was very limited and of course had to fly BA at a cost of $1086.00 RT per ticket in taxes etc. I decided that since the flights to CDG or Orly in economy were currently priced at $1300.00 it made sense to use my miles and go business class all the way. Now that the miles have been deducted from my account and the taxes --fees have been paid, using the BA record locator, I have been trying to get the seat assignments on the BA segments. On the trip over, they are on AA flights, then change to BA from LHR to CDG and the return is ORLY to Newark then AA segments on home. All segments in business class. The BA web site says for the segment from LHR to CDG the fee is $60 per person to select a seat in business class and the Orly to Newark the fee is $90 per person to select a seat in business class. The EXP desk says that they cannot help as they cannot even see the seat map. Is this usual for BA? What should I do? Thanks in advance.

Last edited by JDiver; Feb 4, 16 at 4:20 pm Reason: Restore original post title
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Old Mar 5, 14, 10:28 am
  #2  
HNL
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BA charges non-elites $$ for seat assignments even in first and business. No way around it. If the 2 family members have oneworld status then you should enter their frequent flyer accounts into the BA record.
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Old Mar 5, 14, 10:30 am
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This is perfectly normal

BA charges for seat assignments ( except in 1st class ) unless the passenger either is travelling in a high fare basis or holds OW Status

Assuming the passengers do not have OW status, then the charging is correct

What to do ( assuming that they do not have status ) is to either pay for the assigmnents if feel it is worth it or wait until online check in opens and then will be able to select seats for free. I would personally go with the latter

See http://www.britishairways.com/en-us/...sing-your-seat for details on BA's policies
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Old Mar 5, 14, 10:33 am
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Originally Posted by HNL View Post
BA charges non-elites $$ for seat assignments even in first and business. No way around it. If the 2 family members have oneworld status then you should enter their frequent flyer accounts into the BA record.
Wow, I had no idea. That's pretty poor service for people who actually pay full-fare business or first on BA.
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Old Mar 5, 14, 10:38 am
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Originally Posted by mmjaysee View Post
Wow, I had no idea. That's pretty poor service for people who actually pay full-fare business or first on BA.
I believe full-fare tickets are allowed to choose their seat at booking time for free.
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Old Mar 5, 14, 11:06 am
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Originally Posted by Dave Noble View Post
This is perfectly normal

BA charges for seat assignments ( except in 1st class ) unless the passenger either is travelling in a high fare basis or holds OW Status

Assuming the passengers do not have OW status, then the charging is correct

What to do ( assuming that they do not have status ) is to either pay for the assigmnents if feel it is worth it or wait until online check in opens and then will be able to select seats for free. I would personally go with the latter

See http://www.britishairways.com/en-us/...sing-your-seat for details on BA's policies
While it's part and parcel of premium travel on BA, I wouldn't call it normal!
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Old Mar 5, 14, 11:09 am
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Originally Posted by zrs70 View Post
While it's part and parcel of premium travel on BA, I wouldn't call it normal!
The OP asked " Is this usual for BA?" and it is normal for BA
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Old Mar 5, 14, 11:13 am
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Originally Posted by norf9 View Post
I believe full-fare tickets are allowed to choose their seat at booking time for free.
1st class passengers and those booked in J or C in business, W in premium economy and YB (and iirc) H in economy can all select seats for no charge
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Old Mar 5, 14, 11:58 am
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yes the first time this happened i was surprised.

i booked a ticket for my cousin who has no status--so since she has no status i had to pay for her J award ticket despite it coming form my EXP account. alas.

one thing i still do not get either is when i book online via ba for paid ticekts, the site seems unable to notice my OW status and still charges me for seat assignments even though in certain instances i'm allowed.
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Old Mar 5, 14, 1:05 pm
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In my experience you won't be given a seat option for LHR-CDG at the time of checkin (BA forces checkin on AA's website, which can't handle seats but does seem to respect the configured seat/isle preference [dunno what it does for 2 pax, eg, always window & isle or can also do isle & isle). In any case it's a short flight with just enough time for them to serve typically inedible british food.
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Old Mar 5, 14, 2:18 pm
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AFIK, BA is the only airline in the world that charges premium cabin passengers for pre-reserved seating.

I have acquaintances in continental Europe who won't fly them because of the fee. I can't blame them, especially since such a fee is not a corporate-reimbursable item. $180 out of their pocket for something that it's free on another airline makes the choice a no-brainer.
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Old Mar 5, 14, 3:14 pm
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My small project team bounces between London and Hong Kong and San Francisco every week, most often with travel arrangements finalised at the eleventh hour so we’re talking of a weekly travel budget of between US $40-50,000 covering 4-5 employees. BA’s seating policy serves us very well. So long as our corporate travel agent creates the PNRs more than 24 hours ahead of travel we are in good position to select either an aisle or window seat.
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Old Mar 5, 14, 6:47 pm
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Originally Posted by Prospero View Post
My small project team bounces between London and Hong Kong and San Francisco every week, most often with travel arrangements finalised at the eleventh hour so we’re talking of a weekly travel budget of between US $40-50,000 covering 4-5 employees. BA’s seating policy serves us very well. So long as our corporate travel agent creates the PNRs more than 24 hours ahead of travel we are in good position to select either an aisle or window seat.
Serves you well... seems strong. Because you book crazy late, you don't notice the inconvenience that others are noting. That hardly seems like a feature or benefit.
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Old Mar 5, 14, 6:55 pm
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Originally Posted by reeg2 View Post
Serves you well... seems strong. Because you book crazy late, you don't notice the inconvenience that others are noting. That hardly seems like a feature or benefit.
It is a benefit for those that do so; with the fewer people selecting seats in advance, those booking late are generally likely to have a better choice of seats available to them

That seems like a benefit to me; it may not be a benefit for those booking in advance but def a benefit for those that don't
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Old Mar 5, 14, 7:16 pm
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I am 4 for 4 getting 64A upper deck. I doubt that seat would be available without the fee. While I think the fee is ludicrous, on the long haul route I take, AA/BA is over a thousand USD cheaper than the rest both times I've booked.
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