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ARCHIVE: All About AA Flagship Check-In at JFK, LAX, MIA, ORD (master thread)

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ARCHIVE: All About AA Flagship Check-In at JFK, LAX, MIA, ORD (master thread)

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Old May 9, 2018, 8:40 pm
  #226  
 
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Originally Posted by ExpatExp
Glad you got through. But it makes me wonder: How could they not have been trained for this? A non-AA OWE is pretty common at ORD. Maybe there wasn't any training.
I can only think that it was a new employee since I have checked in there for domestic flights as a OWE many, many times during 2017 and early 2018 (showing my LA and then QF electronic card) and have never had to wait.
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Old May 10, 2018, 3:18 am
  #227  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by miamiflyer8
Agent walks in and screams "I got family with Emerald headed to Miami ... can they get thru?
I would have pulled out my cell phone and screamed into it, "I got a clueless agent working premium checkin. Can you send a different agent who is actually trained?"
(couldn't even get my destination right)
AAgent gets extra points for recognizing you by your Flyertalk ID. LOL
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Old May 10, 2018, 8:28 am
  #228  
 
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,520
Technically on a domestic itinerary, you are the only passenger allowed to use Flagship Checkin as a OWE. If it's international you get a guest. So while not the best experience given she did make an exception for you.
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Old May 10, 2018, 8:48 am
  #229  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,665
Originally Posted by CloudCoder
I would have pulled out my cell phone and screamed into it, "I got a clueless agent working premium checkin. Can you send a different agent who is actually trained?"AAgent gets extra points for recognizing you by your Flyertalk ID. LOL
LOL I should've done that.
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Old May 10, 2018, 8:49 am
  #230  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,665
Originally Posted by SNA_Flyer
Technically on a domestic itinerary, you are the only passenger allowed to use Flagship Checkin as a OWE. If it's international you get a guest. So while not the best experience given she did make an exception for you.
Hmm. I haven't seen that policy anywhere written.
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Old May 10, 2018, 2:54 pm
  #231  
 
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Originally Posted by miamiflyer8
Hmm. I haven't seen that policy anywhere written.
"You can use Flagship® First Check-In if you’re flying on any flight operated by American (regardless of cabin)." https://www.aa.com/i18n/plan-travel/...t-check-in.jsp

While it doesn't specifically say that no guests are permitted, all of the access rules state "you," not "you and a guest" or anything else that would indicate that anyone other than the status- or ticket-holder has access.
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Old Jul 11, 2018, 9:01 pm
  #232  
 
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
If you use Flagship Check-in at LAX without TSA Pre, do you still have to walk up to the regular security line?
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Old Jul 12, 2018, 1:48 pm
  #233  
 
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Originally Posted by ckx2
If you use Flagship Check-in at LAX without TSA Pre, do you still have to walk up to the regular security line?
It's been a while since I've checked-in at LAX rather than just connected through, but this applies at all FCI locations: if you don't have PreCheck, you will have to go through the regular security line. TSA and FCI are two wholly separate things.
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Old Jul 12, 2018, 1:49 pm
  #234  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Originally Posted by ckx2
If you use Flagship Check-in at LAX without TSA Pre, do you still have to walk up to the regular security line?
No, I was escorted last week to a small private TSA room. I believe it was for TSA precheck and first class check in.
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Old Jul 12, 2018, 5:06 pm
  #235  
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Join Date: Feb 2005
Location: PHX & AGP
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Posts: 11,463
Originally Posted by Mauibaby2008


No, I was escorted last week to a small private TSA room. I believe it was for TSA precheck and first class check in.
This private room is new before you were led to the front of the TSA Pre-Check line.
FlightNurse is offline  
Old Jul 12, 2018, 11:12 pm
  #236  
 
Join Date: Jul 2016
Posts: 152
Originally Posted by ckx2
If you use Flagship Check-in at LAX without TSA Pre, do you still have to walk up to the regular security line?
I used the Flagship check-in last week at LAX and unfortunately, my TSA Pre failed to show up on my boarding pass. I was escorted to the front of the TSA Pre line but had to go through the regular procedures (body scanner and taking out laptops, etc.). There was no one there as it was very late and it was all very fast.
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Old Jul 13, 2018, 2:13 am
  #237  
nrr
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Join Date: Jul 2003
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Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Originally Posted by laagima
I used the Flagship check-in last week at LAX and unfortunately, my TSA Pre failed to show up on my boarding pass. I was escorted to the front of the TSA Pre line but had to go through the regular procedures (body scanner and taking out laptops, etc.). There was no one there as it was very late and it was all very fast.
Was your KTN (correctly) listed with your reservation?
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Old Jul 13, 2018, 4:20 am
  #238  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by nrr
Was your KTN (correctly) listed with your reservation?
+1

if Pre does not show up, I have them take out my KTN and put it back in. 9 times out of 10 it gets me pre.
Global321 is offline  
Old Jul 13, 2018, 10:51 am
  #239  
 
Join Date: Jul 2016
Posts: 152
Originally Posted by Global321
+1

if Pre does not show up, I have them take out my KTN and put it back in. 9 times out of 10 it gets me pre.
It has been a bit random for me - TSA Pre shows up roughly 60% of the times. I will try the tip to remove and then add my KTN again next time, thanks.
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Old Jul 29, 2018, 11:14 am
  #240  
 
Join Date: Jul 2018
Posts: 7
Can we use AA Flagship check-in in T3 if booked in first on BA from Chicago to Heathrow? Ticket was booked via BA, too. Then, we’d clear security at T3 and take transfer bus to T5.
mciAVgeek is offline  


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