HELP DESK: AA In-Flight WiFi (Gogo, ViaSat, Panasonic)
Apr 15, 20, 12:26 pm - Wikipost
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Aug 5, 18, 2:57 pm
#1
Original Poster
Join Date: Nov 2017
Posts: 4
AA WiFi: iPass connection provider?
Hello world,
I am trying to figure out how to sign up for iPass as an individual (or a business of 1) to connect to AA-Inflight and gogo wifi
are there any resellers?
I saw a thread in Technology subforum of FlyerTalk that 25+ people need to sign up for iPass.
Any tips / advice would be greatly appreciated.
Thanks
Andrew
I am trying to figure out how to sign up for iPass as an individual (or a business of 1) to connect to AA-Inflight and gogo wifi
are there any resellers?
I saw a thread in Technology subforum of FlyerTalk that 25+ people need to sign up for iPass.
Any tips / advice would be greatly appreciated.
Thanks
Andrew
Aug 5, 18, 4:04 pm
#2
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,465
Google is your friend:
https://www.ipass.com/gogo-inflight-wifi/
https://www.ipass.com/gogo-inflight-wifi/
Aug 5, 18, 7:05 pm
#3
Join Date: Jun 2001
Location: New York, NY
Posts: 3,538
Originally Posted by UpgradeMe
Google is your friend:
https://www.ipass.com/gogo-inflight-wifi/
https://www.ipass.com/gogo-inflight-wifi/
A few thoughts:
1) As the page indicates, you can't buy iPass as an individual. There's no indication about whether there's a minimum account size required for companies, but it wouldn't surprise me if there was something like a 25 seat minimum. You'd have to call to find out.
2) For a while, USMobile was basically selling iPass subscriptions for $10 a month, but they don't seem to be taking new customers. You can sign up for a waitlist on their website, though.
3) For in-flight WiFi, iPass actually charges a per-flight fee back to the corporate account, so if you use GoGo more than a few times a month, it's actually cheaper just to pay for a GoGo subscription.
Aug 5, 18, 7:21 pm
#4
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Silver
Posts: 3,509
Originally Posted by jordyn
Hey, a link to a page that doesn't directly answer the question. Was that supposed to be helpful?
Aug 5, 18, 9:38 pm
#5
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVPG, AAdvantage Executive Platinum
Posts: 193
Originally Posted by jordyn
Hey, a link to a page that doesn't directly answer the question. Was that supposed to be helpful?
A few thoughts:
1) As the page indicates, you can't buy iPass as an individual. There's no indication about whether there's a minimum account size required for companies, but it wouldn't surprise me if there was something like a 25 seat minimum. You'd have to call to find out.
2) For a while, USMobile was basically selling iPass subscriptions for $10 a month, but they don't seem to be taking new customers. You can sign up for a waitlist on their website, though.
3) For in-flight WiFi, iPass actually charges a per-flight fee back to the corporate account, so if you use GoGo more than a few times a month, it's actually cheaper just to pay for a GoGo subscription.
A few thoughts:
1) As the page indicates, you can't buy iPass as an individual. There's no indication about whether there's a minimum account size required for companies, but it wouldn't surprise me if there was something like a 25 seat minimum. You'd have to call to find out.
2) For a while, USMobile was basically selling iPass subscriptions for $10 a month, but they don't seem to be taking new customers. You can sign up for a waitlist on their website, though.
3) For in-flight WiFi, iPass actually charges a per-flight fee back to the corporate account, so if you use GoGo more than a few times a month, it's actually cheaper just to pay for a GoGo subscription.
Our iPass agreement has no per-flight fee - its much cheaper than Gogo subscriptions were.
Unfortunately, iPass does not yet work on ViaSat equipped aircraft, so I actually bought a Gogo subscription to use there as so much of the 738 fleet has been converted. Ive only been told soon by our iPass rep, but would appreciate any insight from others.
Aug 5, 18, 10:52 pm
#6
Original Poster
Join Date: Nov 2017
Posts: 4
I am surprised that it doesn't work on gogo iPass - I see the sign in link on gogo (i think)
Is there a way to get in on your iPass agreement somehow?
CPH Travel Wifi - going to buy that to try..
Regarding US mobile - I emailed them today - they reached 10,000 users and have no ETA for the wait for a spot..
Minimum account size is 5 users at $25/month. Price drops significantly with more users.
Our iPass agreement has no per-flight fee - it’s much cheaper than Gogo subscriptions were.
Unfortunately, iPass does not yet work on ViaSat equipped aircraft, so I actually bought a Gogo subscription to use there as so much of the 738 fleet has been converted. I’ve only been told “soon” by our iPass rep, but would appreciate any insight from others.
Is there a way to get in on your iPass agreement somehow?
CPH Travel Wifi - going to buy that to try..
Regarding US mobile - I emailed them today - they reached 10,000 users and have no ETA for the wait for a spot..
Originally Posted by ORD-DCA Flyer
Minimum account size is 5 users at $25/month. Price drops significantly with more users.
Our iPass agreement has no per-flight fee - it’s much cheaper than Gogo subscriptions were.
Unfortunately, iPass does not yet work on ViaSat equipped aircraft, so I actually bought a Gogo subscription to use there as so much of the 738 fleet has been converted. I’ve only been told “soon” by our iPass rep, but would appreciate any insight from others.
Last edited by grush; Aug 5, 18 at 11:08 pm
Aug 6, 18, 12:41 am
#7
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVPG, AAdvantage Executive Platinum
Posts: 193
Originally Posted by grush
I am surprised that it doesn't work on gogo iPass - I see the sign in link on gogo (i think)
Is there a way to get in on your iPass agreement somehow?
CPH Travel Wifi - going to buy that to try..
Regarding US mobile - I emailed them today - they reached 10,000 users and have no ETA for the wait for a spot..
Is there a way to get in on your iPass agreement somehow?
CPH Travel Wifi - going to buy that to try..
Regarding US mobile - I emailed them today - they reached 10,000 users and have no ETA for the wait for a spot..
It does not work on ViaSat, such as on the 7M8 and retrofitted 738/32B. The only option on these flights other than pay per use is to roam with a Gogo subscription. Though iPass can be used to roam on Gogo, you cannot double roam onto ViaSat from iPass.
Aug 6, 18, 1:14 am
#9
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 192
Originally Posted by ORD-DCA Flyer
iPass does work on Gogo, including both ATG and 2Ku on AA. It also works on the Panasonic service on AAs widebody aircraft.
It does not work on ViaSat, such as on the 7M8 and retrofitted 738/32B. The only option on these flights other than pay per use is to roam with a Gogo subscription. Though iPass can be used to roam on Gogo, you cannot double roam onto ViaSat from iPass.
Thanks! That explains why my iPass wasn't connecting to Gogo on some AA flights. Must be the ViaSat limitation.
Does anyone know if the unlimited Gogo access through T-Mobile One Plus (or Advantage for businesses) work on ViaSat?
Does anyone know if the unlimited Gogo access through T-Mobile One Plus (or Advantage for businesses) work on ViaSat?
Aug 6, 18, 8:45 am
#10
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVPG, AAdvantage Executive Platinum
Posts: 193
Originally Posted by nort
Does anyone know if the unlimited Gogo access through T-Mobile One Plus (or Advantage for businesses) work on ViaSat?
Aug 6, 18, 10:57 am
#12
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 192
Originally Posted by ORD-DCA Flyer
Unfortunately they do not, as these aren't Gogo subscriptions. You cannot double roam onto ViaSat.
Aug 6, 18, 2:46 pm
#13
Join Date: Jul 2006
Location: Earth (non-US)
Programs: NW Gold->CO->UA->DL PM
Posts: 1,005
Originally Posted by samwise6222
iPass minimum is 5. Perhaps you guys could form FlyerTalk Flyers, LLC and sign up for it?
Aug 6, 18, 2:55 pm
#14
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,663
Really a shame that the US Mobile iPass deal got killed last year. I got in on that for a month and it was beautiful. Unfortunately I didn’t realize that there was no auto-renew, so my access was terminated after a month. I tried to sign up again, but no joy. I’ve been on the waitlist for roughly a year now...
I’d love to be able to sign up for something similar. Unfortunately, I don’t work for a large company so that avenue isn’t an option.
I’d love to be able to sign up for something similar. Unfortunately, I don’t work for a large company so that avenue isn’t an option.
Sep 20, 18, 10:43 pm
#15
Join Date: Nov 2011
Posts: 155
iPass Accounts Interst
Not really sure where to post this, as I know other airlines also use and support iPass accounts. Seen a few posts on iPass but nothing tangible.
I wanted to gauge the interest of folks interested in getting an iPass. iPass is only sold to companies (i know because I just went through this at my previous role). You need a minimum of 5 users, and It starts at $45 / user per month, but goes down depending on how many users you sign up for, and it's a minimum of a 1 year commitment.(I have an e-mail from a rep on this).
I'm willing to setup an LLC or something if folks are interested. The more folks, the cheaper the access, and I'm thinking the best way to do it would be to have each individual pay the full year amount up front that would sit in a non interest bearing account. I'm not sure what the tiering is for # of people. But obviously iPass is "the" most supported in-Flight network around now. I've attached a few of the docs the rep sent me.
I wanted to gauge the interest of folks interested in getting an iPass. iPass is only sold to companies (i know because I just went through this at my previous role). You need a minimum of 5 users, and It starts at $45 / user per month, but goes down depending on how many users you sign up for, and it's a minimum of a 1 year commitment.(I have an e-mail from a rep on this).
I'm willing to setup an LLC or something if folks are interested. The more folks, the cheaper the access, and I'm thinking the best way to do it would be to have each individual pay the full year amount up front that would sit in a non interest bearing account. I'm not sure what the tiering is for # of people. But obviously iPass is "the" most supported in-Flight network around now. I've attached a few of the docs the rep sent me.
