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I was on the HKG-DFW AA 126 12/15 and had a milage + copay upgrade request in, was fairly high on the list so thought the odds of clearing was pretty good. There were 51 on the upgrade list. In the end those that cleared (from the upgrade list on the AA app) were #1 and #'s 19-28, completing skipping #'s 2-18. I don't understand how this would ever occur, why bother publishing an upgrade list at all if it is not going to be used? What do you have to do, keep calling the AA desk and asking or checking in with the gate agent? I have politely inquired at the gate in the past and the agent typically would just say they are working on it or watch the list, so didn't do that this time. I had a good seat for the flight but was looking forward to the (very rare) upgrade opportunity. I just don't understand the logic used where most of the top 20 on the list are skipped. Will be interesting what AA says about it.
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So i’m 6/6 this week on domestic upgrades, but the last 2 haven’t cleared for my partner, despite being on the same booking using my status. Seats available both times. i tried to speak to the gate agent on Friday in CLT, but she wasn’t having any of it. I spoke to the AAdvantage line on Saturday, and they said they removed my partners FFN and re-requested the upgrade, so it should have cleared yesterday at the same time as mine? Anyway, not the end of the world, but is there a way to make sure this works properly? Is it a case of making the booking under my FFN, then requesting the upgrade, then adding partners FFN? |
Originally Posted by wandertheglobe
(Post 30540467)
I was on the HKG-DFW AA 126 12/15 and had a milage + copay upgrade request in, was fairly high on the list so thought the odds of clearing was pretty good. There were 51 on the upgrade list. In the end those that cleared (from the upgrade list on the AA app) were #1 and #'s 19-28, completing skipping #'s 2-18. I don't understand how this would ever occur, why bother publishing an upgrade list at all if it is not going to be used? What do you have to do, keep calling the AA desk and asking or checking in with the gate agent? I have politely inquired at the gate in the past and the agent typically would just say they are working on it or watch the list, so didn't do that this time. I had a good seat for the flight but was looking forward to the (very rare) upgrade opportunity. I just don't understand the logic used where most of the top 20 on the list are skipped. Will be interesting what AA says about it.
other explanation I’d they skipped over miles/copay and processed swu’s only if they felt there wasn’t enough time to process the copays (sounds stupid but has happened to me). When did 19-28 clear? After or before boarding? This seems less likely as the SWUs and miles-copay would not be bunched like that (but on a domestic, Miles-copay and 500 miles upgrades would be). i watch the app like a hawk for these type of shenanigans but even when you catch them, you are likely still out of luck. |
Originally Posted by wandertheglobe
(Post 30540467)
I was on the HKG-DFW AA 126 12/15 and had a milage + copay upgrade request in, was fairly high on the list so thought the odds of clearing was pretty good. There were 51 on the upgrade list. In the end those that cleared (from the upgrade list on the AA app) were #1 and #'s 19-28, completing skipping #'s 2-18. I don't understand how this would ever occur, why bother publishing an upgrade list at all if it is not going to be used? What do you have to do, keep calling the AA desk and asking or checking in with the gate agent? I have politely inquired at the gate in the past and the agent typically would just say they are working on it or watch the list, so didn't do that this time. I had a good seat for the flight but was looking forward to the (very rare) upgrade opportunity. I just don't understand the logic used where most of the top 20 on the list are skipped. Will be interesting what AA says about it.
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Originally Posted by beachfan
(Post 30541350)
Any chance 19-28 cleared from J to F?
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Yeah, can't be J->F upgrades; in addition to Stripe's solid points, I'll add that if they cleared 8 J->F upgrades that would free up 8 J seats, which would result in 2-9 on the list clearing (assuming those were Y/W->J requests). If they only cleared 1 Y->J upgrade, they didn't clear more than 1 J->F upgrade.
I have no idea how Y->W upgrades work, but maybe that's what's going on? Seems odd there would be 8 open W seats too though. I don't have any other theory, but I find it pretty unlikely that they just straight skipped 18 people for no reason. |
Originally Posted by HLCinCOU
(Post 30543279)
I have no idea how Y->W upgrades work, but maybe that's what's going on? Seems odd there would be 8 open W seats too though. I don't have any other theory, but I find it pretty unlikely that they just straight skipped 18 people for no reason. However, I have noticed a similar oddity on a domestic flight last month so I feel there is something up with how the upgrade list and airport list not syncing up the way it should. |
Originally Posted by golfingboy
(Post 30543304)
Actually this got me thinking maybe those customers were customers in W getting upgraded to J? With #1 being either a displaced pax or CK?
Originally Posted by golfingboy
(Post 30543304)
However, I have noticed a similar oddity on a domestic flight last month so I feel there is something up with how the upgrade list and airport list not syncing up the way it should.
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Originally Posted by HLCinCOU
(Post 30543349)
Well, I would have thought the W folks would be situated in the list wherever they should be. Also, do W seats even get preference?
I guess it's possible. I have not noticed any strange behavior myself (or at least, nothing strange enough it's not explained by stuff we already know about like different cabin upgrades). Regarding being skipped I created a thread last month when I noticed on a short PIT-CLT flight they cleared someone way down the list skipping many others on the list and some have observed similar situations the poster was discussing about. https://www.flyertalk.com/forum/amer...rade-list.html |
Originally Posted by wandertheglobe
(Post 30540467)
I was on the HKG-DFW AA 126 12/15 and had a milage + copay upgrade request in, was fairly high on the list so thought the odds of clearing was pretty good. There were 51 on the upgrade list. In the end those that cleared (from the upgrade list on the AA app) were #1 and #'s 19-28, completing skipping #'s 2-18. I don't understand how this would ever occur, why bother publishing an upgrade list at all if it is not going to be used? What do you have to do, keep calling the AA desk and asking or checking in with the gate agent? I have politely inquired at the gate in the past and the agent typically would just say they are working on it or watch the list, so didn't do that this time. I had a good seat for the flight but was looking forward to the (very rare) upgrade opportunity. I just don't understand the logic used where most of the top 20 on the list are skipped. Will be interesting what AA says about it.
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Originally Posted by dcfit
(Post 30543680)
I am on 126 tomorrow (currently seated in PE) and have been on the waitlist to use a SWU for a while—It looked like there was C1 this morning for a brief moment, but I was on my flight to HKG and missed it. EF is showing 14 seats open in J, so I’m hoping I get one, but your experience makes me worried! |
It’s a moot point for me now—got a notification a few hours ago that AA126 that was supposed to leave at 3:45pm on Dec 18 is now delayed until 7:00am on Dec 19th. Got myself rerouted on a CX codeshare to JFK that leaves in the morning now, so PE it is for me! |
hey guys ,
Can someone tell me the chances of me and my dad getting upgraded on aa38 on the 12/23/18? We are using a swu. Thanks in advance |
Originally Posted by Brandontheflyer
(Post 30546601)
hey guys ,
Can someone tell me the chances of me and my dad getting upgraded on aa38 on the 12/23/18? We are using a swu. Thanks in advance |
Cleared at T-96 on tomorrow's AA16, 11:40AM departure SFO-JFK from Y to J. EF was showing J4 before I cleared, now showing J2. Pretty surprised.
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