AA LAX Catering Issues Late 2017 (Listeria 1 Nov 2017)
Dec 19, 2017, 2:49 am
#706
Join Date: Jul 2015
Location: LA
Programs: AA Plat Pro, SPG/Marriott Titanium, Hilton Gold
Posts: 4,193
Edit:: looks like i do get access haha
Dec 19, 2017, 6:59 am
#707
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
lol so true! I have a JFK-LAX in F in early Jan and was looking at the pre-order menu, none of it was very exciting, and remembered the FS Dining pics and decided to not pick anything and eat in the lounge. Now that LAX has FS Dining as well, unless you're short on time, its a certainty that what you can get there will be better than onboard.
Dec 19, 2017, 7:03 am
#708
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Are you on an international itinerary? If so, then why would you go to the Flagship Lounge? Just go to the Qantas lounge instead.
Dec 19, 2017, 8:10 am
#709
Join Date: Apr 2000
Posts: 2,638
Flew AA 10 LAX-JFK on 15-Dec in F. Since I ate in Flagship dining and snacked in QF 1st lounge, I just went right to sleep after take off. Had a smoothie just before landing. Did I miss out on a voucher? No communication from AA. Was using my BA FF #. The voucher would have been nice to use on a future trip.
Dec 19, 2017, 8:38 am
#710
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Flying LAX-BOS this morning (19/12 AA146) and no catering has been loaded - Im glad I ate in the T4 lounge!
Unlike my LAX-JFK last month, I wasn't sent a voucher or an email in advance. The crew have said they will raise the complaint with a Manager - so we'll see what happens.
On my LAX-HNL on 17/12, we were fully catered in J on the 777-200 - so perhaps it's just the big birds that are being fed.
M
Unlike my LAX-JFK last month, I wasn't sent a voucher or an email in advance. The crew have said they will raise the complaint with a Manager - so we'll see what happens.
On my LAX-HNL on 17/12, we were fully catered in J on the 777-200 - so perhaps it's just the big birds that are being fed.
M
Dec 19, 2017, 9:29 am
#711
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Flew AA 10 LAX-JFK on 15-Dec in F. Since I ate in Flagship dining and snacked in QF 1st lounge, I just went right to sleep after take off. Had a smoothie just before landing. Did I miss out on a voucher? No communication from AA. Was using my BA FF #. The voucher would have been nice to use on a future trip.
I'd say all is back to normal on that route.
Dec 19, 2017, 10:03 am
#712
Join Date: Jun 2016
Location: SFO, formerly BOS
Programs: AS Gold 75K and Delta PM, former AA EXP
Posts: 68
Flying LAX-BOS this morning (19/12 AA146) and no catering has been loaded - Im glad I ate in the T4 lounge!
Unlike my LAX-JFK last month, I wasn't sent a voucher or an email in advance. The crew have said they will raise the complaint with a Manager - so we'll see what happens.
On my LAX-HNL on 17/12, we were fully catered in J on the 777-200 - so perhaps it's just the big birds that are being fed.
M
Unlike my LAX-JFK last month, I wasn't sent a voucher or an email in advance. The crew have said they will raise the complaint with a Manager - so we'll see what happens.
On my LAX-HNL on 17/12, we were fully catered in J on the 777-200 - so perhaps it's just the big birds that are being fed.
M
Dec 19, 2017, 10:12 am
#713
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Food onboard was a box - either a turkey sandwich with a boiled egg, or a plain bagel with jam.
M
Dec 19, 2017, 10:59 am
#714
Join Date: Jun 2013
Location: LAX
Programs: AAdvantage Platinum, Alitalia Freccia Alata
Posts: 213
I'd also like to know about beer/wine catering. Does 'no catering' mean limited beverage offerings? Before anyone ridicules me for consuming AA domestic F wine: I know the wine is typically awful and requires lots of ice to numb the flavor, but I really look forward to sipping a glass of wine in a real glass for purposes of relaxing after the stress of getting to the airport and through security. Call me weird, but I really enjoy that.
Dec 19, 2017, 11:16 am
#715
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
I'd also like to know about beer/wine catering. Does 'no catering' mean limited beverage offerings? Before anyone ridicules me for consuming AA domestic F wine: I know the wine is typically awful and requires lots of ice to numb the flavor, but I really look forward to sipping a glass of wine in a real glass for purposes of relaxing after the stress of getting to the airport and through security. Call me weird, but I really enjoy that.
No beer and wine is being loaded at LAX, so it is reliant on what is left from the inbound. The remaining alcohol of the inbound, is 'salvaged' for the outbound.
She said they had lots of minis, and beer too...but obviously all flights are different.
M
Dec 19, 2017, 11:19 am
#716
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
I'd also like to know about beer/wine catering. Does 'no catering' mean limited beverage offerings? Before anyone ridicules me for consuming AA domestic F wine: I know the wine is typically awful and requires lots of ice to numb the flavor, but I really look forward to sipping a glass of wine in a real glass for purposes of relaxing after the stress of getting to the airport and through security. Call me weird, but I really enjoy that.
Dec 19, 2017, 11:38 am
#718
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Dec 19, 2017, 11:39 am
#719
Join Date: Jun 2013
Location: LAX
Programs: AAdvantage Platinum, Alitalia Freccia Alata
Posts: 213
Just asked the Purser onboard.
No beer and wine is being loaded at LAX, so it is reliant on what is left from the inbound. The remaining alcohol of the inbound, is 'salvaged' for the outbound.
She said they had lots of minis, and beer too...but obviously all flights are different.
M
No beer and wine is being loaded at LAX, so it is reliant on what is left from the inbound. The remaining alcohol of the inbound, is 'salvaged' for the outbound.
She said they had lots of minis, and beer too...but obviously all flights are different.
M
Last edited by OneWorldSapphire; Dec 19, 2017 at 11:54 am
Dec 19, 2017, 5:57 pm
#720
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
Am a Gold. Flew in early November (11/8) when this first started in economy on a discount MileSAAver award flying LAX-MIA-MXP. The LAX-MIA flight was a morning one. Since I was in Y I didn't plan on eating on the plane - that's what the AC is for, but I got a $100 voucher before the flight from AA. Thanks, AA!
My friend is a Plat. He flew yesterday (12/18) in paid J on a LAX-IAD morning flight. He got a $50 voucher. He got the same box-o-english muffin, hardboiled egg and berries described above. He's not happy, particularly since he knows I got $100 while flying in un-paid Y and of lower status. He's thinking of doing a complaint. Does he have a case for at least some kind of compensation?
My friend is a Plat. He flew yesterday (12/18) in paid J on a LAX-IAD morning flight. He got a $50 voucher. He got the same box-o-english muffin, hardboiled egg and berries described above. He's not happy, particularly since he knows I got $100 while flying in un-paid Y and of lower status. He's thinking of doing a complaint. Does he have a case for at least some kind of compensation?
Last edited by Oakshadow; Dec 19, 2017 at 6:08 pm