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Tripcase No Longer Including AA Itineraries? (14 Mar 2017)

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Tripcase No Longer Including AA Itineraries? (14 Mar 2017)

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Old Mar 23, 2017, 7:56 am
  #31  
 
Join Date: Dec 2009
Location: Santiago, Chile
Programs: AA EXP, SPG Plat
Posts: 40
Originally Posted by skunker
No, not that way.

1) go to AA.com and open the trip in question
2) in another tab copy and paste the following https://www.aa.com/reservation/print...raryReceipt.do

See if that works.
Did not work for me.
nelsinho is offline  
Old Mar 23, 2017, 9:59 am
  #32  
 
Join Date: Sep 2011
Location: San Francisco, California USA (SFO)
Posts: 262
Originally Posted by nelsinho
Did not work for me.
You need the eticket number in order to use it.
vincepoy is offline  
Old Mar 23, 2017, 11:02 am
  #33  
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
Originally Posted by vincepoy
You need the eticket number in order to use it.
Not for my method.
skunker is offline  
Old Mar 23, 2017, 12:27 pm
  #34  
Original Poster
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Originally Posted by MrJBoy
I tweeted @TripCase and got a reply this morning.
They are working on a fix to the bug.
I tweeted them twice - no reply. Nice that they answered you
jay_dubya is offline  
Old Mar 24, 2017, 8:29 am
  #35  
 
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,551
Originally Posted by skunker
No, not that way.

1) go to AA.com and open the trip in question
2) in another tab copy and paste the following https://www.aa.com/reservation/print...raryReceipt.do

See if that works.
No, it didn't. It displayed a printable version of the flight information and receipt but nothing related to the SWU waitlist.
deeruck is offline  
Old Mar 24, 2017, 5:10 pm
  #36  
 
Join Date: Sep 2011
Location: San Francisco, California USA (SFO)
Posts: 262
Originally Posted by skunker
Not for my method.
Didn't realize your method was different. Thanks for your method since my ticket(s) are on award travel with no status so any receipt provided by aa.com other than your method is usually useless. The one you provided is good except it doesn't mention the one piece per passenger free baggage allowance which is only in e-mail but it does have the updated flight # and time for the flight that got changed. I noticed on a non-award PNR, using the View Receipt which is on the same row as change seats would go to the exact same info as your method. The award PNR lacks that option on the screen and this is where your method is useful.

Last edited by vincepoy; Mar 26, 2017 at 12:33 pm
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Old Mar 28, 2017, 7:30 am
  #37  
Original Poster
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Any updates from tripcase or AA?
jay_dubya is offline  
Old Mar 31, 2017, 5:02 am
  #38  
 
Join Date: Oct 2015
Posts: 210
Originally Posted by jay_dubya
Any updates from tripcase or AA?
This is the message I got when I logged in and tried to add an upcoming AA trip to my trips:

Oops, there’s a problem.

You cannot link this booking because this airline does not have a TripCase partnership agreement.


All my old trips show up; just can't add any new ones. Very disappointing. Is there other alternatives to see SWU upgrade requests and stuff?
oaken is offline  
Old Mar 31, 2017, 6:14 am
  #39  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Originally Posted by jay_dubya
Any updates from tripcase or AA?
I think this is the update. Despite what was mentioned above I don't think it is a bug.

You cannot link this booking because this airline does not have a TripCase partnership agreement.
seawolf is offline  
Old Mar 31, 2017, 7:43 am
  #40  
Original Poster
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Originally Posted by seawolf
I think this is the update. Despite what was mentioned above I don't think it is a bug.

You cannot link this booking because this airline does not have a TripCase partnership agreement.
I suspect you're right - LCC dba AA doesn't want to pay Sabre
jay_dubya is offline  
Old Mar 31, 2017, 11:24 am
  #41  
Original Poster
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Got confirmation from tripcase today - they don't have an agreement.
Attached Images  
jay_dubya is offline  
Old Mar 31, 2017, 1:23 pm
  #42  
A FlyerTalk Posting Legend
 
Join Date: Jan 2002
Posts: 44,624
Originally Posted by jay_dubya
I suspect you're right - LCC dba AA doesn't want to pay Sabre
Um, if it is just money based, surely you mean that Tripcase does not want to pay what AA wants. Why would AA be preapred to pay anything for a 3rd party to access its records
Dave Noble is offline  
Old Mar 31, 2017, 1:58 pm
  #43  
Original Poster
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Originally Posted by Dave Noble
Um, if it is just money based, surely you mean that Tripcase does not want to pay what AA wants. Why would AA be preapred to pay anything for a 3rd party to access its records
Tripcase is part of Sabre - aa already pays them for every reservation. They're not a random 3rd party. One of the services sabre offers is Tripcase.
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Old Mar 31, 2017, 3:32 pm
  #44  
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Join Date: Jan 2002
Posts: 44,624
Originally Posted by jay_dubya
Tripcase is part of Sabre - aa already pays them for every reservation. They're not a random 3rd party. One of the services sabre offers is Tripcase.
I doubr very much that AA would be paying Sabre to allow Sabre to offer a service to 3rd parties , but that Sabre and AA would have to agree on how much Sabre will be required to pay to AA , if it wants to use the information

It may also be the case that AA does not want to allow the 3rd party to use the data
Dave Noble is offline  
Old Mar 31, 2017, 9:22 pm
  #45  
 
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
It seems that the main reason people used Tripcase was to check if SWUs were properly waitlisted, at least that was my reason and there are several mentions to the same in this thread. I, like others in this thread ran into the error adding an AA reservation to tripcase, but also at the same time I noticed last week that my SWU request showed as "requested" on aa.com which surprised me as that had not been my experience previously. A FWIW I did clear and after it cleared the reservation showed 'confirmed'.

So perhaps AA got their IT team upgraded to a mid-1990s level of competency and has disintermediated the need for tripcase?
ryan182 is offline  


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