Tripcase No Longer Including AA Itineraries? (14 Mar 2017)
Mar 14, 2017, 2:36 pm
#1
Original Poster
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Tripcase No Longer Including AA Itineraries? (14 Mar 2017)
I tried to link an AA itinerary to Tripcase today, and got an error that
"Oops, there’s a problem.
You cannot link this booking because this airline does not have a TripCase partnership agreement."
It worked fine yesterday.
Is anyone else noticing this?
Not sure if it's related - but a month ago an airport agent was complaining about Qik and said that AA has to pay Sabre less to use Qik than to use native Sabre, and that the switch was because AA is trying to save money.
"Oops, there’s a problem.
You cannot link this booking because this airline does not have a TripCase partnership agreement."
It worked fine yesterday.
Is anyone else noticing this?
Not sure if it's related - but a month ago an airport agent was complaining about Qik and said that AA has to pay Sabre less to use Qik than to use native Sabre, and that the switch was because AA is trying to save money.
Mar 14, 2017, 5:19 pm
#4
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,422
I wonder if AA went back to the virtuallythere days. Prior to TripCase, AA did not allow using virtuallythere (also from Sabre) for AA.com purchased tickets. I lost access to the eticket and receipt documents about a month ago on an RTW fare.
Mar 14, 2017, 7:19 pm
#6
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
I just logged in to TripCase and my previously linked AA bookings are there and I can access documents. Maybe this is for newly-linked bookings?
Also, I recall once I cut and pasted a PNR and got the message you received - turns out there was an extra space at the end of the PNR. Deleting it made it work.
Also, I recall once I cut and pasted a PNR and got the message you received - turns out there was an extra space at the end of the PNR. Deleting it made it work.
Mar 14, 2017, 7:21 pm
#7
Original Poster
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
I can't link new PNRs though.
Mar 18, 2017, 7:21 pm
#9
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVP Gold 75k, AAdvantage Executive Platinum
Posts: 197
I am unable to link a reservation made through a travel agent on 125 stock with a a couple of AA segments like I was a few weeks ago; I think this might be applying to all reservations with AA segments.
Mar 19, 2017, 3:01 pm
#12
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
Oops, there’s a problem.
- You cannot link this booking because this airline does not have a TripCase partnership agreement.
Mar 19, 2017, 3:08 pm
#13
Original Poster
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Mar 19, 2017, 6:20 pm
#15
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
My newest itn purchased on aa.com on 3/14, gives me the "OOPS..." message noted in other posts; I login to tripcase, for the "link" tab, my last name is pre-filled, I enter the AA PNR (6 letters) and the "OOPS..." appears.
Older bookings are fully displayed.
Is there a way of emailing TRIPCASE?
Older bookings are fully displayed.
Is there a way of emailing TRIPCASE?