ARCHIVE: AA Awards on Cathay Pacific (2016)
#211
Join Date: Jan 2015
Location: DC
Posts: 189
success! wanted to extend a cx trip by one day. checking everyday and about 3 weeks out 2 business tickets opened up randomly.
#212
Join Date: Jan 2014
Posts: 14
Ticketing delay
I cannot get AA to ticket my CX reservation. They keep telling me travel is only in December plus "you don't travel on us". Been in the ticketing queue for 5 days minimum. Reservation shows as "on request" on the AA side. AA has taken payment information from me. Miles are waiting to be taken from my account. What else can I do? On the CX site the reservation shows as "confirmed". What if CX decides to cancel? Will AA help?
#213
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
I cannot get AA to ticket my CX reservation. They keep telling me travel is only in December plus "you don't travel on us". Been in the ticketing queue for 5 days minimum. Reservation shows as "on request" on the AA side. AA has taken payment information from me. Miles are waiting to be taken from my account. What else can I do? On the CX site the reservation shows as "confirmed". What if CX decides to cancel? Will AA help?
#214
Join Date: Mar 2009
Location: LAX
Posts: 3,267
I cannot get AA to ticket my CX reservation. They keep telling me travel is only in December plus "you don't travel on us". Been in the ticketing queue for 5 days minimum. Reservation shows as "on request" on the AA side. AA has taken payment information from me. Miles are waiting to be taken from my account. What else can I do? On the CX site the reservation shows as "confirmed". What if CX decides to cancel? Will AA help?
I just booked one 330 days out for Dec 2016, and this one went through in 2 days. So if CX didn't cancel mine after 2-3 months, I doubt it can/will cancel yours after 5 days.
#215
Join Date: Jul 2005
Location: Austin TX.
Programs: AA GLD (1MM), Hyatt PLT, Hilton Gold, IHG Platinum
Posts: 783
#216
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
#218
Join Date: Oct 2011
Posts: 4,166
Every time I've looked I've never been able to find any of the cheap awards DEN-LAX. The only thing I've ever been able to find is DEN-DFW. Never DEN-MIA either.
#219
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
As an example, I see saver space in both Y and F the entire week of May 24, including a flight on which I already hold a saver F award.
#220
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
I cannot get AA to ticket my CX reservation. They keep telling me travel is only in December plus "you don't travel on us". Been in the ticketing queue for 5 days minimum. Reservation shows as "on request" on the AA side. AA has taken payment information from me. Miles are waiting to be taken from my account. What else can I do? On the CX site the reservation shows as "confirmed". What if CX decides to cancel? Will AA help?
#221
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I see 21 Dec 2016 flights showing for availability/booking right now. I want to grab some seats for 22 Dec 2016 that I know are available. When exactly will AA be able to see these so I can book them?
#222
Join Date: Nov 2009
Location: Washington, D.C.
Programs: AA Gold, UA Silver, Hyatt Plat, SPG Gold, Hilton Gold, Marriott Silver, Hertz #1 Club Gold
Posts: 219
Some time after midnight tonight...around 4AM Central tomorrow morning seems like the time to start trying, based on posts in this thread and elsewhere. As a data point, I just grabbed the last two 12/21 C tickets JFK-HKG about 5 minutes ago. They couldn't see any 12/21 seats when I called at around 11PM Eastern last night.
#223
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,078
I booked and purchased HKG-ORD (CX F)/ORD-DCA (AA F) yesterday morning about 7:25 AM EST and it was ticketed and miles deducted at 3:35 PM EST that afternoon. This was for a ticket for Dec 19 (328 days away).
I was surprised it was so quick as I was expecting a few days before ticketing as was the case for previous redemptions.
#224
Join Date: Jul 1999
Programs: AA 1MM/Gold, Marriott Gold
Posts: 1,215
Some time after midnight tonight...around 4AM Central tomorrow morning seems like the time to start trying, based on posts in this thread and elsewhere. As a data point, I just grabbed the last two 12/21 C tickets JFK-HKG about 5 minutes ago. They couldn't see any 12/21 seats when I called at around 11PM Eastern last night.
1) Leave it as a EWR-HKG leg only (can we go back and add the domestic connecting leg later, after the hold expires and we book the tickets...or would that be changing the origin too much.
2) Book a domestic connection into a different NY airport, and hope that something to EWR opens up - assuming that all of NY is co-terminal and can be moved around. The connecting times that are available don't work for us schedule wise, but at least it would be something.
#225
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
I was not able to snag any dates I originally wanted for holiday travel (to accommodate child's school break), and ended up grabbing a couple seats on a date close to it (but am still short 2 seats). Been trying ever since to grab seats for the next 4 days and finally got them this AM but now we'd be leaving a week after we originally wanted to go. I am by no means a points/miles expert - so hopefully someone can give me their analysis based on patterns from before? Do I...
1) Keep the seats on the more preferred date, then the set of 2 seats on a different date. Hope availability opens up later in the year despite it being winter holiday and change the date on the 2 seats if/when it opens up on the preferred date?
or
2) Keep the seats on the nonpreferred date and just leave it alone because everyone is together and availability is too iffy around the holidays. Vacation will just have to be shortened or the kiddo will need to miss a few days of school upon our return.
1) Keep the seats on the more preferred date, then the set of 2 seats on a different date. Hope availability opens up later in the year despite it being winter holiday and change the date on the 2 seats if/when it opens up on the preferred date?
or
2) Keep the seats on the nonpreferred date and just leave it alone because everyone is together and availability is too iffy around the holidays. Vacation will just have to be shortened or the kiddo will need to miss a few days of school upon our return.