AA flights chronically delayed / poor on-time performance
#106

Join Date: Aug 2003
Location: Washington, DC
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Posts: 3,229
There is nothing inherently wrong with running tight banks. The underlying premise for doing so was sound, and AA has been scheduled that way before. Unfortunately, AA isn't yet running like a well-oiled machine post merger, and it was an idea that was ahead of its time. US, for its various faults, ran a pretty tight little operation over its last few years. Frankly, they were more dependable than I ever remember AA being...at least since the "on time machine" days.
Throw in some merger drama, not everyone singing from the same sheet of music, and a schedule that was probably aggressive for any airline, much less one still working its way through a merger and we got what we got. I've got some faith that they'll clean things up, and a little piece of me can't help but wonder if that "interim wage hike" while IAM-TWU gets to a contract might help too.
Throw in some merger drama, not everyone singing from the same sheet of music, and a schedule that was probably aggressive for any airline, much less one still working its way through a merger and we got what we got. I've got some faith that they'll clean things up, and a little piece of me can't help but wonder if that "interim wage hike" while IAM-TWU gets to a contract might help too.
#107
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Join Date: Mar 2001
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There is nothing inherently wrong with running tight banks. The underlying premise for doing so was sound, and AA has been scheduled that way before. Unfortunately, AA isn't yet running like a well-oiled machine post merger, and it was an idea that was ahead of its time.
And, for sure, at LAX (as one example) it does not work and will not work.
...Throw in some merger drama, not everyone singing from the same sheet of music, and a schedule that was probably aggressive for any airline, much less one still working its way through a merger and we got what we got. I've got some faith that they'll clean things up, and a little piece of me can't help
...but wonder if that "interim wage hike" while IAM-TWU gets to a contract might help too.
...but wonder if that "interim wage hike" while IAM-TWU gets to a contract might help too.
#108
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And-- as if it didn't go without saying by this point (but still some at AA were reluctant to say/acknowledge it) the constant "mechanicals" on new(ish) 787s and 777s is mostly ground crew games/union "rulebook" stuff. So, new contract having been signed, there's a large amount of hope that the nonsense stops forthwith.
#109




Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott LFT PLT, HH Diamond
Posts: 2,542

And on top of all of this, they also decide to fully outsource the web operations to Asia

What's it going to take for adults to be back in charge again??
#111




Join Date: Sep 2000
Location: DCA/IAD
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Posts: 8,964
Banked hubs worked fine when the system works fine. But the system as a whole needs a life line.
Last edited by IADCAflyer; Aug 15, 2016 at 6:00 am
#112
Join Date: Feb 2015
Posts: 210
#113
FlyerTalk Evangelist


Join Date: May 2012
Location: MCO
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Delta also has decent scheduling though, so that you don't have to be forced into a choice between a stupid 35 minute transfer or a 4+ hour layover on the majority of flights like AA seems to prefer.
#114




Join Date: Sep 2013
Posts: 104
Anyone else have issues with early boarding today? I'm wondering if this is part of the scheduling versus operations fight. This is getting old. I have no confidence in any part of the schedules put out by AA, be it take off, landing, boarding, etc. I agree with what others said about deciding on connection times. I'm often faced with <1 hour or >4 hour connection times. If I could believe the schedules, the <1 hour options would often work for domestic, but usually AA doesn't match their posted schedule. The worst is the crazy amount of padding for flight times. It doesn't make any sense.
#115
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#116




Join Date: Jun 2014
Location: TPA
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Speaking of padding, I have a case where they have both padded and unpadded. Early Nov ORD-CLT-TPA now has new flight numbers, same aircraft:
- ORD-CLT leaves at the same time, arrives 15 minutes earlier
- CLT-TPA leaves 11 minutes later, arrives 16 minutes later
- ORD-CLT leaves at the same time, arrives 15 minutes earlier
- CLT-TPA leaves 11 minutes later, arrives 16 minutes later
#117




Join Date: Oct 2009
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And-- as if it didn't go without saying by this point (but still some at AA were reluctant to say/acknowledge it) the constant "mechanicals" on new(ish) 787s and 777s is mostly ground crew games/union "rulebook" stuff. So, new contract having been signed, there's a large amount of hope that the nonsense stops forthwith.
#118




Join Date: Sep 2013
Posts: 104
I'm not able to see a consistent pattern that I'm able to plan around. I agree, it would make sense to pad your flight times to help your on time numbers. Where this fails is when all your flights seem to depart late and no matter when you land, you aren't able to dock because there isn't an available gate. It just angers me more when we land 45 minutes early and then spend 2 hours on the tarmac waiting for a gate.
Again, it comes back to not having confidence in AA's schedule and ability to get me where I need to be in a timely matter.
Again, it comes back to not having confidence in AA's schedule and ability to get me where I need to be in a timely matter.
#119
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Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I'm not able to see a consistent pattern that I'm able to plan around. I agree, it would make sense to pad your flight times to help your on time numbers. Where this fails is when all your flights seem to depart late and no matter when you land, you aren't able to dock because there isn't an available gate. It just angers me more when we land 45 minutes early and then spend 2 hours on the tarmac waiting for a gate.
Again, it comes back to not having confidence in AA's schedule and ability to get me where I need to be in a timely matter.
Again, it comes back to not having confidence in AA's schedule and ability to get me where I need to be in a timely matter.
#120
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Join Date: Mar 2001
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I'm not able to see a consistent pattern that I'm able to plan around. I agree, it would make sense to pad your flight times to help your on time numbers. Where this fails is when all your flights seem to depart late and no matter when you land, you aren't able to dock because there isn't an available gate. It just angers me more when we land 45 minutes early and then spend 2 hours on the tarmac waiting for a gate.
Again, it comes back to not having confidence in AA's schedule and ability to get me where I need to be in a timely matter.
Again, it comes back to not having confidence in AA's schedule and ability to get me where I need to be in a timely matter.
So, things will definitely be changing.

