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-   -   AA flights chronically delayed / poor on-time performance (https://www.flyertalk.com/forum/american-airlines-aadvantage/1781349-aa-flights-chronically-delayed-poor-time-performance.html)

dls25 Jul 28, 2016 9:59 pm

AA83 LAX-AKL = shameful on-time performance
 
http://www.flightstats.com/go/Flight...irportCode=AKL

This flight currently has a 36% on-time rating (it is delayed at least 2.5 hours tonight and was delayed 2 hours yesterday). I have several colleagues that have taken this flight and not one has arrived less than two hours late. The culprit seems to be the inbound 787 flight from ORD, AA2225, which is also always late (41% on-time rating)

http://www.flightstats.com/go/Flight...ghtNumber=2225

Todays delay is the clincher, my colleagues are switching back to UA/NZ via IAH until AA can get its act together on this route. They are getting a terrible reputation. Just an FYI beware...

olouie Jul 29, 2016 12:22 am

Didn't this route just start in June? I usually give new routes at least a few months to work out any kinks before I rely on them.

But still not good to have such bad delays.

JDiver Jul 29, 2016 7:56 am

Maybe the culprit is this aircraft when it is on the leg inbound to ORD or further up the chain. This appears to be a Integrated Operations Center - Flight Dispatch issue with a rather new flight.

AFAIK, AA still has three 787-8s awaiting delivery, and the first 787-9 arrives later this year. AA may have jumped before putting their shoes on with this one.

jasondc Jul 29, 2016 8:51 am

my friend was at LAX this past Monday morning. Said that he saw that Sunday night's flight was leaving at noon on Monday - 14 hours late. Sounds like fun!

dls25 Jul 29, 2016 9:12 am

It ended up being 3.5 hours late yesterday - did not leave until 2:15 AM. My colleagues are so done with AA on this route...

Astronomer Jul 29, 2016 9:34 am

My parents were on this flight on Sunday and it was delayed 16 hours (left Monday afternoon). AA claimed crew time out and didn't provide a hotel (aren't they supposed to in this case?).

They did however send $300 evouchers each.

But back to the topic, these delays are quite unacceptable. And I think it's more than just LAX-AKL, my flight from ORD-FCO was delayed about five hours last week.

G-CIVC Jul 29, 2016 9:41 am

Is it still the 'mechanic'-induced delay problems?

NickP 1K Jul 29, 2016 11:38 am

Chronic delayed routes/flights .e.g. AA98
 
On AA98 next week and noticed this has a chronic delay leaving ORD (for the ORD-LHR segment, NOT the TUS-ORD same flight number with different equipment)

https://flightaware.com/live/flight/AAL98

Trying to see what else systemwide is this bad. Is this a crew inbound issue or the 772 maint issues as this is set as a converted/new cabin - no spare aircraft or flex on aircraft swaps?

bspahn Jul 29, 2016 11:53 am

AA2349 ORD-DFW is even worse.

http://www.flightstats.com/go/Flight...ghtNumber=2349

neo_781 Jul 29, 2016 11:59 am


Originally Posted by NickP 1K (Post 26986881)
On AA98 next week and noticed this has a chronic delay leaving ORD (for the ORD-LHR segment, NOT the TUS-ORD same flight number with different equipment)

https://flightaware.com/live/flight/AAL98

Trying to see what else systemwide is this bad. Is this a crew inbound issue or the 772 maint issues as this is set as a converted/new cabin - no spare aircraft or flex on aircraft swaps?

Don't think its related to the interior.

It's probably similar to what I experienced with my international flights out of ORD last year ... what I understand is this ... when the plane comes in from crossing the ocean they have to do some extra inspections and either they are short staffed maintenance-wise at ORD or that they defer a lot of maintenance until it becomes essential but what I've found in several or my flights (767 & 772) is the maintenance guys find something and then there is the scramble to fix it. Sometimes they'll swap air frames for a later departure but the way most AA INTL departures seem to be around the same time they usually end up having to delay some flights to make the fixes.

Again, this is what I've experienced over several international flights last summer to winter.

dll Jul 29, 2016 12:05 pm

I took the AKL-LAX leg a few weeks ago. Inbound segment from LAX arrived on schedule, and our flight was on-time too. I think they're having some real growing pains at LAX right now, coupled with some heinous construction at the airport and other operational problems.

Dallas49er Jul 29, 2016 12:08 pm

Then just: Do what REAL travellers do: In their professional lives-Build in delays, MX,WX, UNIONS, etc..

Put your head on a swivel. Look out for #1. Take care of your self.

OR:

Come on a website and b**** w/o accountability.

Sorry-I'm tired of of people who travel 3-8 times a year, DEMANDING on time performance, and whineing and sniveling.

daKav Jul 29, 2016 12:47 pm


Originally Posted by Dallas49er (Post 26986996)
Sorry-I'm tired of of people who travel 3-8 times a year, DEMANDING on time performance, and whineing and sniveling.

..and they shouldn't demand on time performance because?

Dallas49er Jul 29, 2016 1:25 pm

DEMAND?

rjw242 Jul 29, 2016 1:30 pm


Originally Posted by Dallas49er (Post 26987287)
DEMAND?

Certainly it's reasonable to question why AA's performance is near rock-bottom? Nobody's expecting zero delays, but AA is doing badly even relative to its peers. And there's nothing wrong with demanding better of companies you do business with.


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