Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Aug 19, 2018, 5:50 pm
#751
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
CUN-ORD LAA B738 - BSI - PDB of choice from friendly crew! ^
Aug 20, 2018, 5:14 am
#752
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
16 AUG AA2793 MIA-DEN No PDB.
19 AUG AA2323 DEN-MIA No PDB. Also skipped me when taking meal orders, assumed it was because I pre-ordered, then served only two meals so I presumed that there was a service issue (turns out that of 16 FC pax only three of us wanted to eat); it wasn't until I saw the FAs eating that I asked about it and was served a lukewarm meal. I need to rethink paying for FC - there's definitely a reason AA isn't seeing "premium revenues" and they'll most likely stop seeing them from me.
19 AUG AA2323 DEN-MIA No PDB. Also skipped me when taking meal orders, assumed it was because I pre-ordered, then served only two meals so I presumed that there was a service issue (turns out that of 16 FC pax only three of us wanted to eat); it wasn't until I saw the FAs eating that I asked about it and was served a lukewarm meal. I need to rethink paying for FC - there's definitely a reason AA isn't seeing "premium revenues" and they'll most likely stop seeing them from me.
Aug 20, 2018, 6:15 am
#753
Join Date: Mar 2017
Programs: American Airlines, Marriott, Hertz, Avis
Posts: 145
8/21 4498 LGA - AtL
8/24 4665 ATL - LGA
Offered choice of PDB both ways. FA was awesome on the flight home and spent the entire flight running the aisle making sure nobody ever had an empty glass at any time. It’s a shortish flight, and often they will only do one round & disappear until landing. This was above and beyond and everyone appreciated it, perfect for a Friday afternoon flight home.
(Also really enjoying the chicken salad, had it on both flights)
8/24 4665 ATL - LGA
Offered choice of PDB both ways. FA was awesome on the flight home and spent the entire flight running the aisle making sure nobody ever had an empty glass at any time. It’s a shortish flight, and often they will only do one round & disappear until landing. This was above and beyond and everyone appreciated it, perfect for a Friday afternoon flight home.
(Also really enjoying the chicken salad, had it on both flights)
Aug 21, 2018, 5:36 pm
#754
Join Date: May 2012
Posts: 56
4344 DCA/MHT today. PDB offered by great KC based crew.
Aug 22, 2018, 6:14 pm
#755
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 552
8/22 AA 1566 OKC-DFW: Full PDB!
8/22 AA 2921 DFW-CRP: Full PDB!
Attentive service on both short flights.
8/22 AA 2921 DFW-CRP: Full PDB!
Attentive service on both short flights.
Aug 22, 2018, 6:44 pm
#756
Join Date: May 2012
Posts: 56
8/22 BOS/DCA AA#2116. Full PDB. Attentive crew.
Aug 23, 2018, 6:34 pm
#757
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
8/17: AA 413 CLT-BWI A-320: Full PDB
8/18: AA 524 BWI-PHX A-321: Full PDB
8/18: AA 524 BWI-PHX A-321: Full PDB
Aug 24, 2018, 2:40 pm
#758
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 552
8/24 AA 5947 CRP-DFW: Nothing 
8/24 AA 5812 DFW-OKC: Nothing
8/24 AA 5812 DFW-OKC: Nothing
Aug 24, 2018, 7:45 pm
#759
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
8/22 AA 0340 LAX-MIA a321: Water/Juice offered; PDB choice granted
8/22 AA 1254 MIA-SJU b737: Water offered; PDB choice granted
8/22 AA 1299 SJU-MIA b737: Water offered; PDB choice granted
8/22 AA 0314 LAX-MIA b777: Water, champagne, oj offered; made my own mimosa
A good day for AA service.
8/22 AA 1254 MIA-SJU b737: Water offered; PDB choice granted
8/22 AA 1299 SJU-MIA b737: Water offered; PDB choice granted
8/22 AA 0314 LAX-MIA b777: Water, champagne, oj offered; made my own mimosa
A good day for AA service.
Last edited by jcatman; Aug 24, 2018 at 8:19 pm Reason: correct date of flights
Aug 24, 2018, 9:34 pm
#760
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,082
8/22 AA 0340 LAX-MIA a321: Water/Juice offered; PDB choice granted
8/22 AA 1254 MIA-SJU b737: Water offered; PDB choice granted
8/22 AA 1299 SJU-MIA b737: Water offered; PDB choice granted
8/22 AA 0314 LAX-MIA b777: Water, champagne, oj offered; made my own mimosa
A good day for AA service.
8/22 AA 1254 MIA-SJU b737: Water offered; PDB choice granted
8/22 AA 1299 SJU-MIA b737: Water offered; PDB choice granted
8/22 AA 0314 LAX-MIA b777: Water, champagne, oj offered; made my own mimosa
A good day for AA service.
Aug 26, 2018, 8:46 pm
#761
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
8/25 AA 683 RDU-CLT A-321: Full PDB
8/26 AA 2495 CLT-RDU 737-800: Full PDB
The flight today was a nice surprise.
8/26 AA 2495 CLT-RDU 737-800: Full PDB
The flight today was a nice surprise.
Aug 27, 2018, 1:14 am
#762
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
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8/26 AA5038 IAD-CLT (PSA): Nothing.
8/26 AA624 CLT-LAS (LUS A321): "Care for a mixed drink? Something from the bar?" ^
8/26 AA624 CLT-LAS (LUS A321): "Care for a mixed drink? Something from the bar?" ^
Aug 27, 2018, 10:46 am
#763
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
8/27 AA2312 ORD->BOS // Full PDB!
Aug 27, 2018, 11:27 am
#764
Join Date: Apr 2015
Location: SYD
Programs: BAEC GGL, HH D, QFF, EB
Posts: 404
24/08 PHL-DCA Full PDB
25/08 DCA-CLT Full bar offering except hot drinks
25/08 CLT-LAX Full PDB
25/08 LAX-PHX Full PDB
26/08 PHX-CLT Full PDB
26/08 CLT-DCA Full PDB
25/08 DCA-CLT Full bar offering except hot drinks
25/08 CLT-LAX Full PDB
25/08 LAX-PHX Full PDB
26/08 PHX-CLT Full PDB
26/08 CLT-DCA Full PDB
Aug 27, 2018, 2:40 pm
#765
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
In the past I would chime in to note the flights operating via PMUS hubs, but the past month or so, I've been batting over 50% from PMAA crews ex-ORD and ex-MIA for PDBs. Maybe this service is finally being standardized... ^