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Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

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Old Aug 24, 17, 3:35 am   -   Wikipost
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AA Predeparture Beverages: When, What and Why not?


Older posts can be read in the archived thread here.

Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
Originally Posted by brc757rr View Post
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:

@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed

This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Thanks to RogerD408
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Old Aug 19, 18, 5:50 pm
  #751  
 
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CUN-ORD LAA B738 - BSI - PDB of choice from friendly crew!
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Old Aug 20, 18, 5:14 am
  #752  
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16 AUG AA2793 MIA-DEN No PDB.
19 AUG AA2323 DEN-MIA No PDB. Also skipped me when taking meal orders, assumed it was because I pre-ordered, then served only two meals so I presumed that there was a service issue (turns out that of 16 FC pax only three of us wanted to eat); it wasn't until I saw the FAs eating that I asked about it and was served a lukewarm meal. I need to rethink paying for FC - there's definitely a reason AA isn't seeing "premium revenues" and they'll most likely stop seeing them from me.
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Old Aug 20, 18, 6:15 am
  #753  
 
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8/21 4498 LGA - AtL
8/24 4665 ATL - LGA

Offered choice of PDB both ways. FA was awesome on the flight home and spent the entire flight running the aisle making sure nobody ever had an empty glass at any time. It’s a shortish flight, and often they will only do one round & disappear until landing. This was above and beyond and everyone appreciated it, perfect for a Friday afternoon flight home.

(Also really enjoying the chicken salad, had it on both flights)
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Old Aug 21, 18, 5:36 pm
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4344 DCA/MHT today. PDB offered by great KC based crew.
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Old Aug 22, 18, 6:14 pm
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8/22 AA 1566 OKC-DFW: Full PDB!
8/22 AA 2921 DFW-CRP: Full PDB!

Attentive service on both short flights.
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Old Aug 22, 18, 6:44 pm
  #756  
 
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8/22 BOS/DCA AA#2116. Full PDB. Attentive crew.
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Old Aug 23, 18, 6:34 pm
  #757  
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8/17: AA 413 CLT-BWI A-320: Full PDB
8/18: AA 524 BWI-PHX A-321: Full PDB
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Old Aug 24, 18, 2:40 pm
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8/24 AA 5947 CRP-DFW: Nothing
8/24 AA 5812 DFW-OKC: Nothing
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Old Aug 24, 18, 7:45 pm
  #759  
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8/22 AA 0340 LAX-MIA a321: Water/Juice offered; PDB choice granted
8/22 AA 1254 MIA-SJU b737: Water offered; PDB choice granted
8/22 AA 1299 SJU-MIA b737: Water offered; PDB choice granted
8/22 AA 0314 LAX-MIA b777: Water, champagne, oj offered; made my own mimosa

A good day for AA service.

Last edited by jcatman; Aug 24, 18 at 8:19 pm Reason: correct date of flights
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Old Aug 24, 18, 9:34 pm
  #760  
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Originally Posted by jcatman View Post
8/22 AA 0340 LAX-MIA a321: Water/Juice offered; PDB choice granted
8/22 AA 1254 MIA-SJU b737: Water offered; PDB choice granted
8/22 AA 1299 SJU-MIA b737: Water offered; PDB choice granted
8/22 AA 0314 LAX-MIA b777: Water, champagne, oj offered; made my own mimosa

A good day for AA service.
We'll be flying MIA-SJU-MIA in a couple months so this is good news.
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Old Aug 26, 18, 8:46 pm
  #761  
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8/25 AA 683 RDU-CLT A-321: Full PDB
8/26 AA 2495 CLT-RDU 737-800: Full PDB

The flight today was a nice surprise.
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Old Aug 27, 18, 1:14 am
  #762  
 
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8/26 AA5038 IAD-CLT (PSA): Nothing.
8/26 AA624 CLT-LAS (LUS A321): "Care for a mixed drink? Something from the bar?"
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Old Aug 27, 18, 10:46 am
  #763  
 
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8/27 AA2312 ORD->BOS // Full PDB!
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Old Aug 27, 18, 11:27 am
  #764  
 
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24/08 PHL-DCA Full PDB
25/08 DCA-CLT Full bar offering except hot drinks
25/08 CLT-LAX Full PDB
25/08 LAX-PHX Full PDB
26/08 PHX-CLT Full PDB
26/08 CLT-DCA Full PDB
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Old Aug 27, 18, 2:40 pm
  #765  
 
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Originally Posted by Diver Boy View Post
24/08 PHL-DCA Full PDB
25/08 DCA-CLT Full bar offering except hot drinks
25/08 CLT-LAX Full PDB
25/08 LAX-PHX Full PDB
26/08 PHX-CLT Full PDB
26/08 CLT-DCA Full PDB
In the past I would chime in to note the flights operating via PMUS hubs, but the past month or so, I've been batting over 50% from PMAA crews ex-ORD and ex-MIA for PDBs. Maybe this service is finally being standardized...
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