Discussion: AA Catering still Disgusting (separate from description / menu threads)
#151
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Join Date: Mar 1999
Posts: 12,097
For you maybe. For someone who at one point ate 4-6 airline meals every week for a span of two years, it completely was.
YMMV. Imposing one's eating preferences on someone else without knowledge of their particular circumstances seems about as helpful as choosing their IFE too.
YMMV. Imposing one's eating preferences on someone else without knowledge of their particular circumstances seems about as helpful as choosing their IFE too.
#152
Join Date: Feb 2012
Location: SAN
Programs: AA-EXP; US-Silver; Marriott-Platinum; Starwood-Platinum; Hilton-Gold
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Maybe two years ago - but the declining service, quality, and overall customer service has deteriorated rapidly under Parker's regime. They took a low budget airline management and thrust it into a once premium-service airline. Let's face it - AA was really thriving under Horton and many of the changes his team enacted. Since U.S., most of it has been since removed or deteriorating rapidly. Ask any FA and they will agree whole heartedly.
Next years Freddy awards would be a slap in the face if AA tanked in its ratings. I've flown JetBlue Mint once now, and let me tell you, it's light years ahead of AA now. Same with Virgin America.
Next years Freddy awards would be a slap in the face if AA tanked in its ratings. I've flown JetBlue Mint once now, and let me tell you, it's light years ahead of AA now. Same with Virgin America.
#153
Join Date: Mar 2005
Location: Austin, TX
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Posts: 1,625
AA Catering is still Disgusting
Not only are the domestic F meals disgusting, the portions are small.
Seriously, can we have more cheese free choices? Please?
Seriously, can we have more cheese free choices? Please?
#154
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Meal service isnt EVER worth the premium price. A meal of Chili's quality doesnt justify an extra $700....how does that make any sense? If you buy F for food thats just not a good setup for ROI. What meal is worth that price tag anywhere let alone on an airplane...
#155
Join Date: Jan 2011
Location: New York
Programs: AA Concierge Key, Marriott Titanium Elite, National Executive Elite
Posts: 326
Last week in Domestic F, i chose the "curry chicken"... Received a plate where everything tasted and smelled like a bag of olives! They pretty much encrusted the thing in olives. Who mixes curry and olives??? I hate olives...
Food on AA used to be edible, now it is just garbage. Even the once heavenly biscuits seem to be different.
Food on AA used to be edible, now it is just garbage. Even the once heavenly biscuits seem to be different.
#156
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Meal service isnt EVER worth the premium price. A meal of Chili's quality doesnt justify an extra $700....how does that make any sense? If you buy F for food thats just not a good setup for ROI. What meal is worth that price tag anywhere let alone on an airplane...
#157
Join Date: May 2015
Location: Empire State
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Posts: 461
When I read threads like this one, I sometimes wonder whether I fly a different airline than many of the commenters. Is AA's F catering on par with many international carriers? Absolutely not. Could FAs more consistently offer PDBs? Totally. Is AA serving gourmet, Michelin star meals inflight? Nope - they never have and never will.
But in my opinion and from my experience, post 9/1 catering is far from "disgusting,' "prison food," or "grade school cafeteria food." Just my two cents!
But in my opinion and from my experience, post 9/1 catering is far from "disgusting,' "prison food," or "grade school cafeteria food." Just my two cents!
#158
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Location: South Florida
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Everyone has different tastes and their expectations vary accordingly. I appreciate the issues the suppliers face with trying to put together something that can be finished off in the air and still stay within the budgets is not easy. There are so many different issues with the downgrading of service seen at AA and I suspect many will bail. That may not matter to the decision makers as they will probably still get their bonuses for making their numbers look good. But the long range effect may change those numbers and those doing the pillaging will most likely be long gone (knowing what will happen). These are norman business cycles. My question is how long before things start to recover?
#159
Join Date: Aug 2008
Location: Boston, MA (BOS)
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The silver lining to the pathetic disgusting catering that is now the norm at AA (along with smaller portions) is that I often skip the "meal" altogether now or if I do nibble on a few items its often a much smaller portion. Lately I have been feeling much better when I get off the plane.
#160
Join Date: Apr 2005
Location: SAN
Programs: AA Platinum, Bonvoy Gold, DL Gold
Posts: 1,202
The biscuits are different because they are no longer baked on board but now only reheated, that's a major difference.
#161
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That seems like a very sensible breakdown-- or even it's 75% space/seat 25% "food and drink" -- no one in their right mind is or ever was paying most of the F fare (of the few here that actually, really do) to get better food on AA flights.
Last edited by JonNYC; Jun 22, 2015 at 11:59 am
#162
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Switch to DL or UA and let us know how it goes. Certainly, AA meals are not as great as they used to be, but still better than the vomit competitors like UA are serving.
#163
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#164
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"vomit competitor" does not apply to UA. UA upgraded its domestic F meals, and added F meals to more flights.
#165
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Mean time, to interrupt this vomit-fest (literally) new, improved domestic F-meals coming on July 1st:
http://www.travelingbetter.com/showp...0&postcount=46
Transcon F
Beef Oscar
Lobster Risotto
Steamed Sea Bass
Wagyu Meatloaf
Pan-Roasted Coconut Lime Chicken
Turmeric Paneer
Domestic F
Beef Filet w/ lobster mac & cheese
Shrimp & Grits
Lasagne
Lentil Chile
Asian Slaw Salad (w/ teriyaki chicken)
Beef Oscar
Lobster Risotto
Steamed Sea Bass
Wagyu Meatloaf
Pan-Roasted Coconut Lime Chicken
Turmeric Paneer
Domestic F
Beef Filet w/ lobster mac & cheese
Shrimp & Grits
Lasagne
Lentil Chile
Asian Slaw Salad (w/ teriyaki chicken)