Nov 13, 2016, 10:07 pm
Last edit by: JDiver
Please edit or add information to this wiki as necessary.
Link to HKG Airport information on aa.com, including ticket / check-in counter hours.
Link to HKG Airport information
MCT is 1:00 for through same ticket connections where your baggage has been checked through.
NOTE that connecting with separate tickets may require you to process immigration, collect baggage and process customs, then checking in with your departure airline and processing security. One hour will not suffice.
Check-in: Ticket counter Terminal 1 (This location does not accept cash).
At HKG, Terminal 1 one can also check in earlier at the “Self check-in” purple highlighted kiosks available at Terminal 1; select the AA display. You should also be able to update your airline FFP and number at this time.
Passengers carrying only hand luggage can then proceed directly to immigration, while those with check-in luggage may drop their bag(s) at the Bag Drop Counter located just steps away from the kiosks.
"Special notice
If you are taking the Airport Express, you can enjoy the convenient free in-town check-in (Airport Express Station) service in Hong Kong and Kowloon Stations to check in between 90 minutes and within the same day of the departure date." (aa.com - current 25 Jan 2018)
Link to HKG Airport information on aa.com, including ticket / check-in counter hours.
Link to HKG Airport information
MCT is 1:00 for through same ticket connections where your baggage has been checked through.
NOTE that connecting with separate tickets may require you to process immigration, collect baggage and process customs, then checking in with your departure airline and processing security. One hour will not suffice.
Check-in: Ticket counter Terminal 1 (This location does not accept cash)
- Flight 126 - Daily: 12:15 p.m. - 2:45 p.m.
- Flight 192 - Daily: 4:40 p.m. - 6:40 p.m
At HKG, Terminal 1 one can also check in earlier at the “Self check-in” purple highlighted kiosks available at Terminal 1; select the AA display. You should also be able to update your airline FFP and number at this time.
Passengers carrying only hand luggage can then proceed directly to immigration, while those with check-in luggage may drop their bag(s) at the Bag Drop Counter located just steps away from the kiosks.
"Special notice
If you are taking the Airport Express, you can enjoy the convenient free in-town check-in (Airport Express Station) service in Hong Kong and Kowloon Stations to check in between 90 minutes and within the same day of the departure date." (aa.com - current 25 Jan 2018)
Guide: AA HKG / Hong Kong Int’l. Airport Connections, MCT, Arrival & Departure, etc.
Jan 17, 2020, 12:02 am
#106
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,468
Considering connecting in HKG on separate tickets in July. KA-AA with KA inbound from KUL arriving 12:25PM, AA Outbound to DFW departing 2:20PM.
We would likely have checked baggage.
Is this realistic? Never connected through HKG before so unsure if we'll need to clear customs/etc, especially on separate tickets.
We would likely have checked baggage.
Is this realistic? Never connected through HKG before so unsure if we'll need to clear customs/etc, especially on separate tickets.
In general, flying separate tix it's really better if you don't have to check bags. It's one less thing that can potentially go wrong.
Jan 17, 2020, 9:03 pm
#107
Join Date: Jul 2019
Programs: AA Platinum
Posts: 101
It's really a KA question, but they should check your bags through. https://www.flyertalk.com/forum/cath...e-pnrs-33.html 1:55 is an easy connection at HKG. It would be doable even if you had to enter Hong Kong to recheck your bags.
In general, flying separate tix it's really better if you don't have to check bags. It's one less thing that can potentially go wrong.
In general, flying separate tix it's really better if you don't have to check bags. It's one less thing that can potentially go wrong.
Jan 17, 2020, 9:07 pm
#108
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
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Posts: 56,468
I can't speak to Y, but I regularly carry-on overweight in CX J, including my oversize Rimowa Cabin Plus.
Jan 17, 2020, 9:11 pm
#109
Join Date: Jul 2019
Programs: AA Platinum
Posts: 101
Worst case it goes in the hold for the first leg.
Thanks!
Jan 17, 2020, 10:07 pm
#110
Join Date: Jan 2005
Posts: 1,403
I'm a very frequent CX traveler and have never seen them weigh carry ons at the gate or at check in, but I am Emerald. If you don't have status, to be safe, I would either check in online and go straight to the gate or have someone stay behind with your carry on and not bring it to the counter until after you check in.
Generally, carry ons are not an issue as everyone can check bags for free and the planes are all WBs.
Generally, carry ons are not an issue as everyone can check bags for free and the planes are all WBs.
Jan 17, 2020, 11:07 pm
#111
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,468
I'm a very frequent CX traveler and have never seen them weigh carry ons at the gate or at check in, but I am Emerald. If you don't have status, to be safe, I would either check in online and go straight to the gate or have someone stay behind with your carry on and not bring it to the counter until after you check in.
Generally, carry ons are not an issue as everyone can check bags for free and the planes are all WBs.
Generally, carry ons are not an issue as everyone can check bags for free and the planes are all WBs.
Jan 29, 2020, 5:38 am
#112
Join Date: Sep 2009
Location: Global
Posts: 5,998
Flying tomorrow BKK to HKG, CX, on ticket #1 , arriving around 12 noon.
Departing on ticket #2 to AA, HK-LAX at 7:55pm
Tried to do online check-in and got the dreaded check-in at the airport message. (Recently renewed my passport.)
Given the virus outbreak, no desire to go into HKG.
Any thoughts on ways to get past transit security from people with this experience?
1. If I check a bag at BKK to LAX will they be able to print my AA on the second ticket? (I don't need to check a bag, but would to get the bp.)
2. Anyone know the hours of the AA transit desk at HKG?
3. With the earlier DFW flight, the transit desk should be open for that flight. Is there an issue with me using it to check-in for the LAX flight? (Some European airports only open check-in for the next flight.)
Other thoughts on getting the AA bp?
Thanks in advance.
Departing on ticket #2 to AA, HK-LAX at 7:55pm
Tried to do online check-in and got the dreaded check-in at the airport message. (Recently renewed my passport.)
Given the virus outbreak, no desire to go into HKG.
Any thoughts on ways to get past transit security from people with this experience?
1. If I check a bag at BKK to LAX will they be able to print my AA on the second ticket? (I don't need to check a bag, but would to get the bp.)
2. Anyone know the hours of the AA transit desk at HKG?
3. With the earlier DFW flight, the transit desk should be open for that flight. Is there an issue with me using it to check-in for the LAX flight? (Some European airports only open check-in for the next flight.)
Other thoughts on getting the AA bp?
Thanks in advance.
Jan 29, 2020, 5:56 am
#113
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
Flying tomorrow BKK to HKG, CX, on ticket #1 , arriving around 12 noon.
Departing on ticket #2 to AA, HK-LAX at 7:55pm
Tried to do online check-in and got the dreaded check-in at the airport message. (Recently renewed my passport.)
Given the virus outbreak, no desire to go into HKG.
Any thoughts on ways to get past transit security from people with this experience?
1. If I check a bag at BKK to LAX will they be able to print my AA on the second ticket? (I don't need to check a bag, but would to get the bp.)
2. Anyone know the hours of the AA transit desk at HKG?
3. With the earlier DFW flight, the transit desk should be open for that flight. Is there an issue with me using it to check-in for the LAX flight? (Some European airports only open check-in for the next flight.)
Other thoughts on getting the AA bp?
Thanks in advance.
Departing on ticket #2 to AA, HK-LAX at 7:55pm
Tried to do online check-in and got the dreaded check-in at the airport message. (Recently renewed my passport.)
Given the virus outbreak, no desire to go into HKG.
Any thoughts on ways to get past transit security from people with this experience?
1. If I check a bag at BKK to LAX will they be able to print my AA on the second ticket? (I don't need to check a bag, but would to get the bp.)
2. Anyone know the hours of the AA transit desk at HKG?
3. With the earlier DFW flight, the transit desk should be open for that flight. Is there an issue with me using it to check-in for the LAX flight? (Some European airports only open check-in for the next flight.)
Other thoughts on getting the AA bp?
Thanks in advance.
Just as a data point, I had a similar connection last year arriving from PEK around 1pm connecting to LAX around 7:50pm, no problem at all to grab AA boarding pass from the AA transit desk.
Jan 29, 2020, 6:11 am
#114
Join Date: Sep 2009
Location: Global
Posts: 5,998
Just go to the AA transit desk once you land in HKG, it will be open and no issues at all to check you in and print BP for the flight to LAX.
Just as a data point, I had a similar connection last year arriving from PEK around 1pm connecting to LAX around 7:50pm, no problem at all to grab AA boarding pass from the AA transit desk.
Just as a data point, I had a similar connection last year arriving from PEK around 1pm connecting to LAX around 7:50pm, no problem at all to grab AA boarding pass from the AA transit desk.
Jan 29, 2020, 7:10 am
#115
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
https://www.hongkongairport.com/en/map/#transferDesk_W1
Jan 30, 2020, 12:24 am
#116
Join Date: Sep 2009
Location: Global
Posts: 5,998
AA uses transit desk W1, basically at the center of the "Y" of the HKG terminal, if that makes sense.
https://www.hongkongairport.com/en/map/#transferDesk_W1
https://www.hongkongairport.com/en/map/#transferDesk_W1
Jan 30, 2020, 8:02 am
#117
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,468
CX agents are wonderfully competent.