Nov 13, 2016, 10:07 pm
Last edit by: JDiver
Please edit or add information to this wiki as necessary.
Link to HKG Airport information on aa.com, including ticket / check-in counter hours.
Link to HKG Airport information
MCT is 1:00 for through same ticket connections where your baggage has been checked through.
NOTE that connecting with separate tickets may require you to process immigration, collect baggage and process customs, then checking in with your departure airline and processing security. One hour will not suffice.
Check-in: Ticket counter Terminal 1 (This location does not accept cash).
At HKG, Terminal 1 one can also check in earlier at the “Self check-in” purple highlighted kiosks available at Terminal 1; select the AA display. You should also be able to update your airline FFP and number at this time.
Passengers carrying only hand luggage can then proceed directly to immigration, while those with check-in luggage may drop their bag(s) at the Bag Drop Counter located just steps away from the kiosks.
"Special notice
If you are taking the Airport Express, you can enjoy the convenient free in-town check-in (Airport Express Station) service in Hong Kong and Kowloon Stations to check in between 90 minutes and within the same day of the departure date." (aa.com - current 25 Jan 2018)
Link to HKG Airport information on aa.com, including ticket / check-in counter hours.
Link to HKG Airport information
MCT is 1:00 for through same ticket connections where your baggage has been checked through.
NOTE that connecting with separate tickets may require you to process immigration, collect baggage and process customs, then checking in with your departure airline and processing security. One hour will not suffice.
Check-in: Ticket counter Terminal 1 (This location does not accept cash)
- Flight 126 - Daily: 12:15 p.m. - 2:45 p.m.
- Flight 192 - Daily: 4:40 p.m. - 6:40 p.m
At HKG, Terminal 1 one can also check in earlier at the “Self check-in” purple highlighted kiosks available at Terminal 1; select the AA display. You should also be able to update your airline FFP and number at this time.
Passengers carrying only hand luggage can then proceed directly to immigration, while those with check-in luggage may drop their bag(s) at the Bag Drop Counter located just steps away from the kiosks.
"Special notice
If you are taking the Airport Express, you can enjoy the convenient free in-town check-in (Airport Express Station) service in Hong Kong and Kowloon Stations to check in between 90 minutes and within the same day of the departure date." (aa.com - current 25 Jan 2018)
Guide: AA HKG / Hong Kong Int’l. Airport Connections, MCT, Arrival & Departure, etc.
Sep 3, 2018, 3:07 pm
#76
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
That doesn't make any sense. I'm pretty sure I've had way shorter connections than that at HKG before. Pretty sure CX sells 45 minute connections. Shouldn't make any difference that you're arriving on AA not CX.
Sep 3, 2018, 3:21 pm
#77
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,605
Looking on Expert Flyer, that is shown as a valid connection and the MCTs listed do seem to allow it
Last edited by Dave Noble; Sep 3, 2018 at 3:26 pm
Sep 3, 2018, 3:29 pm
#78
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
MCT represents a carrier's willingness to accept the risk of a misconnect. Nothing more. In this case, the risk of a misconnect falls on AA and thus it is AA's MCT for I (AA) - I(CX) which is all that matters.
Sep 3, 2018, 7:23 pm
#79
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,009
CX's MCT page doesn't show anything at 80 minutes.
The general "Codeshare flights" is 75 minutes. You are going from an AA flight to an AA flight number on CX metal (assuming you are on AA8910, which shares CX767, not CX8910 as posted, which doesn't seem to exist), so perhaps that's where it falls.
Also, the "general" MCT footnote says "check with your carrier" and there is no specific line for AA connections.
(Plus, isn't this an AA connection, so all the CX MCT data points are irrelevant?)
The general "Codeshare flights" is 75 minutes. You are going from an AA flight to an AA flight number on CX metal (assuming you are on AA8910, which shares CX767, not CX8910 as posted, which doesn't seem to exist), so perhaps that's where it falls.
Also, the "general" MCT footnote says "check with your carrier" and there is no specific line for AA connections.
(Plus, isn't this an AA connection, so all the CX MCT data points are irrelevant?)
Sep 3, 2018, 8:25 pm
#80
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,605
I missed that it was actually an AA-AA connection ( being an AA codeshare on CX )
Looking at the MCT in EF for AA-AA , it does indeed show as being 80 minutes
AA-AA II 1.20
Looking at availability, EF doesn't show the AA-AA connection
If you rebook the HKG-SGN on the CX flight number CX767, that shows as a valid connection
Looking at the MCT in EF for AA-AA , it does indeed show as being 80 minutes
AA-AA II 1.20
Looking at availability, EF doesn't show the AA-AA connection
If you rebook the HKG-SGN on the CX flight number CX767, that shows as a valid connection
Sep 4, 2018, 10:27 am
#81
Join Date: Jun 2015
Location: LAX
Programs: AA EXP
Posts: 135
So I waited a day and called back to explore my options and the agent I spoke to easily and efficiently saw the earlier CX flight and in the span of just a few minutes had me rebooked with seat assignments. To think just a day earlier I was being told being rebooked on that flight would've cost me $1700!
I'm thinking that perhaps where this all went sideways was in how the agent booked this? She mentioned something about booking it as a codeshare as opposed to using the CX flight (to get me more miles?) and I didn't think anything of it at the time.
In summary: HUCA is truly the take the cartridge out of the machine, blow on it and put it back in of customer resolutions.
I missed that it was actually an AA-AA connection ( being an AA codeshare on CX )
Looking at the MCT in EF for AA-AA , it does indeed show as being 80 minutes
AA-AA II 1.20
Looking at availability, EF doesn't show the AA-AA connection
If you rebook the HKG-SGN on the CX flight number CX767, that shows as a valid connection
Looking at the MCT in EF for AA-AA , it does indeed show as being 80 minutes
AA-AA II 1.20
Looking at availability, EF doesn't show the AA-AA connection
If you rebook the HKG-SGN on the CX flight number CX767, that shows as a valid connection
In summary: HUCA is truly the take the cartridge out of the machine, blow on it and put it back in of customer resolutions.
Nov 25, 2018, 4:18 am
#82
Join Date: Jan 2014
Posts: 687
Has anyone checked in on the kiosk before the AA ticket counter opens for HKG-DFW? I’m traveling with a companion leaving at 12:00 PM on a non-AA airline and would like to go with them to the airport. We are staying at the airport Marriott so in-town airport express check-in is not an option.
Is a mobile boarding pass an option?
Is a mobile boarding pass an option?
Nov 25, 2018, 5:33 am
#83
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Has anyone checked in on the kiosk before the AA ticket counter opens for HKG-DFW? I’m traveling with a companion leaving at 12:00 PM on a non-AA airline and would like to go with them to the airport. We are staying at the airport Marriott so in-town airport express check-in is not an option.
Is a mobile boarding pass an option?
Is a mobile boarding pass an option?
I know mobile BP is fine for transit security but I've never used it for departures.
Nov 25, 2018, 11:59 am
#84
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
Has anyone checked in on the kiosk before the AA ticket counter opens for HKG-DFW? I’m traveling with a companion leaving at 12:00 PM on a non-AA airline and would like to go with them to the airport. We are staying at the airport Marriott so in-town airport express check-in is not an option.
Is a mobile boarding pass an option?
Is a mobile boarding pass an option?
Nov 25, 2018, 7:28 pm
#86
Join Date: Sep 2014
Location: NYC
Programs: AA EXP, 1865 Voyager, *G
Posts: 112
I believe the online check-in issues only apply TO HK and not FROM HK, as I recall? I'm on a lot of AA-codeshares on JAL via NRT though so it blends together a bit...
Nov 25, 2018, 8:01 pm
#87
Join Date: Jan 2014
Posts: 687
Last time I showed up at HKIA without a paper boarding pass (believe this was late-2017 or early-2018 -- they blend together), I was turned away from the security lane with a mobile BP. Now I just print everything out at the hotel business centers.
I believe the online check-in issues only apply TO HK and not FROM HK, as I recall? I'm on a lot of AA-codeshares on JAL via NRT though so it blends together a bit...
I believe the online check-in issues only apply TO HK and not FROM HK, as I recall? I'm on a lot of AA-codeshares on JAL via NRT though so it blends together a bit...
Apr 18, 2019, 9:10 am
#88
Join Date: Nov 2013
Location: ORD
Programs: AA EXP AY+ Plat UA Silver Marriott Titanium
Posts: 35
HKG Check-in Question
I am not sure where to put this so I apologize in advance if its in the wrong place.
I am flying HKG - DFW on AA 126 next month. I am EXP and also in F on the 3-cabin flight. The flights departs at 2:20pm and I wanted to get to the airport early to do a little lounge hopping (this will be my first time to HKG and I have heard amazing things about the OW lounges there). The AA website says check-in for flight 126 opens ~2 hours before take-off at 12:15pm. Does anyone know if I will be able to access the lounges if I arrive ~4 hours before departure? I am not checking luggage but assume I won't be able to use electronic check-in given the passport check. Will I be able to get a boarding pass from a OW partner's counter? Any other ideas would be welcome.
Thank you!
I am flying HKG - DFW on AA 126 next month. I am EXP and also in F on the 3-cabin flight. The flights departs at 2:20pm and I wanted to get to the airport early to do a little lounge hopping (this will be my first time to HKG and I have heard amazing things about the OW lounges there). The AA website says check-in for flight 126 opens ~2 hours before take-off at 12:15pm. Does anyone know if I will be able to access the lounges if I arrive ~4 hours before departure? I am not checking luggage but assume I won't be able to use electronic check-in given the passport check. Will I be able to get a boarding pass from a OW partner's counter? Any other ideas would be welcome.
Thank you!
Apr 18, 2019, 9:19 am
#89
Join Date: Jul 2010
Location: RDU
Programs: AA EXP; Marriott Titanium; Globalist
Posts: 376
The AA counter at the HKG airport for my last trip in February opened I thought 3 hours before departure. While I was also in F and got checked in quickly you typically spend 30-45 minutes between check-in, security and walking/riding wherever. My suggestion would be to be sure to take the Airport Express from Kowloon or Hong Kong station to the airport and make use of the intown checkin and baggage check (if needed). I can't remember the exact rules but am sure you can check-in earlier that morning and then hop on the train with boarding pass on hand. For some reason it seems that they might even let you check-in 24 hours in advance but you'd have to look at the Airport Express rules on that. It is a very convenient and easy process. Enjoy the lounges. Others may have some ideas or correct my information but I think this is fairly accurate.