Mar 20, 2016, 9:00 pm
Last edit by: JDiver
Award Reinstatement / Miles Redeposit / Expired Miles Reinstatement (Awards secured by 30 June 2020)
NOTE: This thread is obsolescent, and doesn’t apply to awards secured after 30 June 2020. See this thread for changes in effect 1 July 2020.
AAdvantage award reinstatement / reissuance charges Link
Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred for a number of stipulated changes. However, if your tickets are reissued after the original ticketing, a charge may apply for each ticket. This service charge is paid at the time your ticket is reissued and is subject to change without notice. Upgrade, companion and discount award travel is subject to restrictions of fare purchased.
AAdvantage miles will be reinstated for unused and unexpired awards upon payment of a processing fee. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card. Gift cards may not be used.
Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only those miles that have not expired will be reinstated. Partially used tickets will not be reinstated.
Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred for a number of stipulated changes. However, if your tickets are reissued after the original ticketing, a charge may apply for each ticket. This service charge is paid at the time your ticket is reissued and is subject to change without notice. Upgrade, companion and discount award travel is subject to restrictions of fare purchased.
AAdvantage miles will be reinstated for unused and unexpired awards upon payment of a processing fee. For each additional award reinstatement from the same account at the same time, an additional charge will be collected. These charges are payable by credit card. Gift cards may not be used.
Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only those miles that have not expired will be reinstated. Partially used tickets will not be reinstated.
Reinstating flight awards Link
Contact American Airlines Reservations for assistance with canceling your flight award reservation and requesting mileage reinstatement.
You can request to have your AAdvantage mileage reinstated for a wholly unused AAdvantage award ticket and if the ticket has not expired
Contact American Airlines Reservations for assistance with canceling your flight award reservation and requesting mileage reinstatement.
You can request to have your AAdvantage mileage reinstated for a wholly unused AAdvantage award ticket and if the ticket has not expired
- The reinstatement charge is $150 per account for the first award ticket.
- Additional award tickets reinstated to the same account at the same time will have a $25 charge per ticket
- This fee will be waived for Executive Platinum (and Concierge Key) members using miles from their account
Expired miles may also be reinstated within an 18 month period of time, but these will generally require a reinstatement fee or a reingagement requirement that will require certain levels of AA travel. There’s no other way known to reactivate an account with miles reinstated, though it’s theoretically possible to petition AAdvantage customer service for mercy in force majeure issues (e.g. military deployment or other condition beyond one’s control). Contact AA for your specific situation.
AA award miles reinstatement / redeposit fees, issues, questions thru 30 Jun 2020
Jan 1, 2017, 5:36 pm
#211
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
-FlyerBeek
Jan 12, 2017, 3:32 pm
#212
Join Date: Feb 2013
Posts: 30
Have ticketed award TYO-DFW-MCI. I want to change the destination to DSM (TYO-DFW-DSM). I thought this would be $150 first ticket + $25 each additional ticket on PNR. However, when I called in the agent said it would be $150/each ticket for changing the destination. Is this right?
Jan 12, 2017, 4:11 pm
#213
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,502
Have ticketed award TYO-DFW-MCI. I want to change the destination to DSM (TYO-DFW-DSM). I thought this would be $150 first ticket + $25 each additional ticket on PNR. However, when I called in the agent said it would be $150/each ticket for changing the destination. Is this right?
For MileSAAver awards, origin or destination changes to the itinerary will incur a change fee of $150, even when retaining the same award type
For cancelling and reinstating the miles, it still has the $150 + $25 for each add'l ticket part:
The reinstatement charge is $150 per account for the first award ticket. Additional award tickets reinstated to the same account at the same time will have a $25 charge per ticket
From my recollection, these used to be treated the same, not sure if this is a change in policy or just bad wording on aa.com. I would definitely HUACA a few times though regardless.
Jan 12, 2017, 5:36 pm
#214
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,625
It is correct; if there is availability, if the miles are from one account, then cancel , deposit miles and rebook
That has been the published details for quite a long while
That has been the published details for quite a long while
Jan 13, 2017, 8:33 am
#215
Join Date: Feb 2013
Posts: 30
Unfortunately it is 4 business seats on JAL for TYO-DFW and there is no additional availability showing for that date or other close dates. Can't risk cancelling with just hope that they re-open those seats. Seems odd that they make it cheaper to cancel/redeposit/rebook vs just changing the destination.
Jan 19, 2017, 6:27 pm
#216
Join Date: Mar 2012
Location: NYC
Programs: BAEC Silver, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 407
http://press.jal.co.jp/en/release/201701/004122.html
Japan Airlines just put out this press release. Looks like JL005/006 will now fly in and out of Haneda instead of Narita, and JL003/004 will be up-gauged to 777-300ER. Great news for us NYers.
I currently have a one way award on JL005 which I no longer wish to redeem because of another fare I found to Japan. Will the change in destination from NRT to HND allow me to cancel the award and get a full refund of miles with no fees assessed?
Japan Airlines just put out this press release. Looks like JL005/006 will now fly in and out of Haneda instead of Narita, and JL003/004 will be up-gauged to 777-300ER. Great news for us NYers.
I currently have a one way award on JL005 which I no longer wish to redeem because of another fare I found to Japan. Will the change in destination from NRT to HND allow me to cancel the award and get a full refund of miles with no fees assessed?
Jan 19, 2017, 7:40 pm
#217
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
-FlyerBeek
Jan 19, 2017, 11:29 pm
#218
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
http://press.jal.co.jp/en/release/201701/004122.html
Japan Airlines just put out this press release. Looks like JL005/006 will now fly in and out of Haneda instead of Narita, and JL003/004 will be up-gauged to 777-300ER. Great news for us NYers.
I currently have a one way award on JL005 which I no longer wish to redeem because of another fare I found to Japan. Will the change in destination from NRT to HND allow me to cancel the award and get a full refund of miles with no fees assessed?
Japan Airlines just put out this press release. Looks like JL005/006 will now fly in and out of Haneda instead of Narita, and JL003/004 will be up-gauged to 777-300ER. Great news for us NYers.
I currently have a one way award on JL005 which I no longer wish to redeem because of another fare I found to Japan. Will the change in destination from NRT to HND allow me to cancel the award and get a full refund of miles with no fees assessed?
Feb 1, 2017, 3:16 pm
#219
Join Date: Mar 2011
Location: BOS
Programs: US, AA, Delta, BA, Hilton, Marriot, HYATT
Posts: 433
Are the redeposit rules same for OW partner awards (free for EXP)?
Feb 1, 2017, 7:23 pm
#221
Join Date: Mar 2011
Location: BOS
Programs: US, AA, Delta, BA, Hilton, Marriot, HYATT
Posts: 433
Feb 13, 2017, 8:33 am
#222
Join Date: Nov 2015
Location: SNA LAX
Programs: AA PLT
Posts: 116
Elliott: AA won't waive miles reinstatement fee for cancer survivor
"It baffles me that American can be so insensitive"
Cancer survivor had 90K miles that expired during cancer treatment. American offered to reinstate with a fee, of course.
"As of this writing, nothing has come of Kalra’s efforts to get back her miles. Usually our website does not deal with mileage cases, but we’re wondering if this time we should be the ones making an exception in the hopes that eventually American will too."
Thoughts?
Cancer survivor had 90K miles that expired during cancer treatment. American offered to reinstate with a fee, of course.
"As of this writing, nothing has come of Kalra’s efforts to get back her miles. Usually our website does not deal with mileage cases, but we’re wondering if this time we should be the ones making an exception in the hopes that eventually American will too."
Thoughts?
Feb 13, 2017, 8:42 am
#223
Join Date: Sep 2014
Programs: AA EP, Hilton Diamond, Hertz Platinum
Posts: 636
Another worthless "article" from that hack Elliott.
The airline is not a charity and even with cancer there are plenty of non travel things that could have been done to keep mileage active.
The airline is not a charity and even with cancer there are plenty of non travel things that could have been done to keep mileage active.
Feb 13, 2017, 8:45 am
#224
Join Date: Jun 2016
Location: IL
Programs: UA-SIL MR-TIT HYT-GBL IHG-PLT HH-DIA WYN-PLT AMEX-PLT
Posts: 150
There is no requirement to fly to keep miles active, and activity requirement clearly stated in AAdvvantage materials. I don't see any rational basis for special treatment.
Feb 13, 2017, 8:50 am
#225
Join Date: Jun 2013
Posts: 948
She's been offered to reinstate the miles if she feels that's worth it. She obviously doesn't.
Case closed.
Case closed.