Dec 1, 2015, 8:52 am
Last edit by: Shawn02139
American Airlines AirPass PrePaid Travel
NOTE: The program is Airpass; no longer named "AAirpass"
Link to aa.com AirPass contact and links page.
Prepaid, Unrestricted Air Travel at a Fixed Rate
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
AirPass, depending on level of purchase, includes status and may include up to Executive Platinum status and Admirals Club membership, or even Concierge Key, which includes both.
AirPass members get a courtesy drink and a snack if they're traveling in Coach, much as Executive Platinums do; unlike Executive Platinums, their traveling companion does also.
14 Jan 2016 jmappleby said: "...they take credit via wire transfer at $10k (Gold), $20k (Platinum), $30k (EP). Concierge Key is available for $50k individual spend or $75k team spend."
Contact AirPass
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
The best deal seems to be the -UP fares, where you pay the standard economy, but book a confirmed seat into business
AirPass Prepaid Travel (née AAirpass, not Lifetime Airpass) Master Thread
Jul 15, 2005, 9:11 pm
#106
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
Airpass is the most profitable product that AA sells. In return you get super-premium, better than F service on the ground. For example at LAX there is a separate Airpass/EXP check-in, much faster than using the F check-in. Almost always you can buy a point-to-point fare that is cheaper than Airpass (but not always), so cost saving is not the reason to buy Airpass -- service is. Only you can decide how much that is worth (based on travel pattern). I have never used Airpass, but I do know that AA really does give it extra special service (perhaps to the point of letting you book oversold flights and they buy someone for the bump).
Jul 15, 2005, 11:03 pm
#107
Join Date: Nov 2004
Location: DCA, BWI
Programs: SPG GLD
Posts: 275
From what I've been able to find from their (limited) site, AAirpass does seem to be a decent deal in certain circumstances. For instance: since you pay for tickets by miles used and not by actual fare, you can sometimes get into F on shorter distance flights for less than it would cost to buy the applicable YUP fare. After all, regular AAirpass tickets (and not the Miles Saver, or whatever they're called) book as Y fare codes, which can include YUP booking into A.
One example would be a trip from DCA->ORD. This would be a 1224 mile round trip, and would cost $1,398 to book as a YUP. With AAirpass, you'd use 1224 miles and book a YUP fare. Since AAirpass costs ~$0.40 per mile, that works out to $489.60 for the same ticket.
I think that's how it would work, but again, I don't think their site is too straightforward, so I could be wrong.
One example would be a trip from DCA->ORD. This would be a 1224 mile round trip, and would cost $1,398 to book as a YUP. With AAirpass, you'd use 1224 miles and book a YUP fare. Since AAirpass costs ~$0.40 per mile, that works out to $489.60 for the same ticket.
I think that's how it would work, but again, I don't think their site is too straightforward, so I could be wrong.
Jul 15, 2005, 11:09 pm
#108
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,900
used to use my Airpass to buy tickets on a regular basis. But since I have long since settled into a very regular, predictable schedule of flying back and forth between Dallas and L.A., I rarely need to use it to buy a ticket these days. Back when I WAS using it, the difference between AAirpass and full Y on last minute trips was substantial. Now, the difference is much less. AAirpass prices (the per mile charge) has gone up a lot, and the full Y has come down in many cases, it seems.
Service? I see minimal difference. There is a dedicated phone number. Pretty good still, but not as good as before. Previously, it would go direct to a live person 99% of the time. No menu. No pre-recorded "Welcome to AA...." No "say your advantage number". It was great. Still, it's not too bad now. I get the greeting and the "say your aadvantage number thing", then it goes to a person. Rarely any hold time. I've never used the special check in line at LAX. They put it in after the electronic kiosks became widespread. I almost always use those now. For me, the only real perk I get is Admiral's Club access. Not a bad thing, for sure.
Service? I see minimal difference. There is a dedicated phone number. Pretty good still, but not as good as before. Previously, it would go direct to a live person 99% of the time. No menu. No pre-recorded "Welcome to AA...." No "say your advantage number". It was great. Still, it's not too bad now. I get the greeting and the "say your aadvantage number thing", then it goes to a person. Rarely any hold time. I've never used the special check in line at LAX. They put it in after the electronic kiosks became widespread. I almost always use those now. For me, the only real perk I get is Admiral's Club access. Not a bad thing, for sure.
Jul 16, 2005, 7:25 am
#110
Join Date: Apr 2003
Location: NYC
Programs: BAEC Silver, AA LTP 2MM
Posts: 3,359
Also there are non-published corporate AAirpass deals - several friends of mine work for a large global investment bank that issues all their frequent flyers AAirpass cards and everything gets charged out of a central account. You can bet this organization ain't paying AA $0.43/flown mile or whatever the published list price is.
Jul 16, 2005, 10:46 am
#111
Join Date: Aug 2003
Location: Washington, DC
Programs: AA GLD (1MM), DL GLD, Marriott Plat, RCL D+, X Elite
Posts: 3,229
From my days working at the airport, AAirpass was widely known as a money maker. Obviously, I can't speak for everyone, but an AAirpass user got as much attention from me as they could get. Highly valuable customers to AA.
Jul 16, 2005, 5:21 pm
#112
Join Date: Jan 2005
Location: Dallas, TX/NYC
Programs: AAdvantage EXP (5.8MM Airpass) Delta Gold Medallion Marriott Platinum
Posts: 1,330
Originally Posted by flyastrojets
From my days working at the airport, AAirpass was widely known as a money maker. Obviously, I can't speak for everyone, but an AAirpass user got as much attention from me as they could get. Highly valuable customers to AA.
I would say it does garner premium service. I recently went to Glasgow and used miles booking a few days ahead. AA.com said no J seats but I called and they put it through.
Jul 17, 2005, 10:42 pm
#113
Join Date: Jan 2003
Location: Fairfield County, CT USA
Programs: AA PLT+2MM / DL DM+1MM / A3 *G / Fairmont LT Plat / Ritz Gold / SPG Gold
Posts: 4,077
Originally Posted by UAL_Rulez
Also there are non-published corporate AAirpass deals - several friends of mine work for a large global investment bank that issues all their frequent flyers AAirpass cards and everything gets charged out of a central account. You can bet this organization ain't paying AA $0.43/flown mile or whatever the published list price is.
In terms of service, the rule for AA reps dealing with AAirpass customers is "never send an AAP pax to another AA rep for service." I've only been on AAP a few months now...but the service approach is noticable.
Only thing it doesn't get you is OW Emerald status. (For me, for now, I whip out my BA Gold card...which gets me into Flagship lounges, even when not on paid-F.)
Our company includes AC membership, too.
Jul 17, 2005, 10:43 pm
#114
Join Date: Jan 2003
Location: Fairfield County, CT USA
Programs: AA PLT+2MM / DL DM+1MM / A3 *G / Fairmont LT Plat / Ritz Gold / SPG Gold
Posts: 4,077
Originally Posted by number_6
For example at LAX there is a separate Airpass/EXP check-in, much faster than using the F check-in.
Jul 17, 2005, 11:19 pm
#115
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
It is to the right of the F check-in at LAX (next to the QF area). At ORD it is by the L gates. Couple of other airports also have it but not JFK or LGA (that I've noticed). It is always the shortest line at any airport that has it.
Jul 17, 2005, 11:29 pm
#116
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,953
Originally Posted by number_6
It is to the right of the F check-in at LAX (next to the QF area). At ORD it is by the L gates. Couple of other airports also have it but not JFK or LGA (that I've noticed). It is always the shortest line at any airport that has it.
My last LAX experience had me waiting in the EXP/Airpass line for about 5 minutes while the Business line moved briskly. I waited until the Business line was down to 1 and then switched. I was ticketed and gone before the next person was helped at the EXP/Airpass line.
Jul 18, 2005, 9:13 pm
#117
Join Date: Jan 2005
Location: Dallas, TX/NYC
Programs: AAdvantage EXP (5.8MM Airpass) Delta Gold Medallion Marriott Platinum
Posts: 1,330
Originally Posted by flyastrojets
From my days working at the airport, AAirpass was widely known as a money maker. Obviously, I can't speak for everyone, but an AAirpass user got as much attention from me as they could get. Highly valuable customers to AA.
Aug 20, 2005, 8:00 pm
#119
Join Date: Sep 1999
Location: Where the West begins !
Posts: 987
Originally Posted by Jakebeth
Does anyone know whether companies are every allowed to 'share' their AAirpasses among employees, or is it strictly one AAirpass per pax?
Aug 20, 2005, 9:56 pm
#120
Join Date: Jan 2005
Location: Midwest
Programs: AA, UA, DL, LUV, SPG, HHonors, Avis, Hertz
Posts: 3,033
Originally Posted by Island
There is an option that allows you to book a companion, and receive their mileage accrual, in addition to your own. But it would not be accrued into both acconts.