Originally Posted by flyastrojets
From my days working at the airport, AAirpass was widely known as a money maker. Obviously, I can't speak for everyone, but an AAirpass user got as much attention from me as they could get. Highly valuable customers to AA.
I've never been turned down asking for an award ticket using regular miles if there was a seat. I do find the service, even as an EXP, to be top notch. I see no downside to Airpass if you pay for premium tickets.