Originally Posted by dstan

• How do I request compensation for a problem or compliment an AA employee?

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FT: AApplause Certificates Employee Recognition Program
FT: Kudos / Compliments to AA Employees (consolidated)

Originally Posted by dstan

• Will I have lounge access on my itinerary?

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FT: DEN / Denver Admirals Club (new location Nov 2010) (consolidated)

Originally Posted by dstan

• I will just miss requalifying, will AA make any exceptions or can I buy back status?

<snip>

AA.com: Elite Status Buyback: An Exclusive AAdvantage Special Offer
FT: 2011 AAdvantage status year repurchase/buyback (released Dec 15, 2010)

Originally Posted by dstan

• Will I have lounge access on my itinerary?

<snip>

FT: YVR / Vancouver oneworld and & Plaza lounges

Originally Posted by foldabiker

I got AA bonus miles for applying for Master Card. Will I get some bonus miles for applying for Visa?

Originally Posted by dstan

• Does AA offer lifetime status?

Yes, AA offers unpublished lifetime GLD status at 1 million miles from all sources (flying and non-flying), and lifetime PLT status at 2 million miles from all sources. At 1 million miles, U.S.-based flyers also receive eight 500-mile / sticker upgrades while non-U.S.-based flyers receive four systemwide upgrades. At each million mile increment thereafter, all flyers receive four additional systemwide upgrades. There is no lifetime EXP status. Note that lifetime status does not give a ‘head-start’ on achieving the next higher elite level annually.

Wiki: Lifetime Status
FT: AAdvantage Million Miles Multiples Benefits
FT: Lifetime status: just made Gold/Platinum for life! shout & brag etc.
FT: Purported Lifetime EXPs

Originally Posted by pamphelia

So I have a total of 865,000 miles which is primarily purchases over the years. Will I get GLD status when I reach 1,000,000 and is that for life? Or, does it have to be achieved within one year?

Originally Posted by pamphelia

So I have a total of 865,000 miles which is primarily purchases over the years. Will I get GLD status when I reach 1,000,000 and is that for life? Or, does it have to be achieved within one year?

Originally Posted by dstan

• Does AA offer lifetime status?

Yes, AA offers unpublished lifetime GLD status at 1 million miles from all sources (flying and non-flying), and lifetime PLT status at 2 million miles from all sources. At 1 million miles, U.S.-based flyers also receive eight 500-mile / sticker upgrades while non-U.S.-based flyers receive four systemwide upgrades. At each million mile increment thereafter, all flyers receive four additional systemwide upgrades. There is no lifetime EXP status. The required miles may be accumulated over any period of time and do not need to be accumulated in a single year. Note that lifetime status does not give a ‘head-start’ on achieving the next higher elite level annually.

Originally Posted by dstan

• What should I do if my checked baggage is delayed, lost, or damaged?

If your checked bag does not arrive at the baggage claim carousel after your flight, be sure to notify an AA baggage service agent before leaving the airport. You should receive a six-letter File Locator ID that can be used to track the status of your bags online. The baggage representative may authorize reimbursement of reasonable interim expenses. Third-party travel insurance policies also often provide benefits for delayed or lost luggage. Homeowner’s and renter’s insurance policies may also provide coverage for lost items beyond a specified deductible.

Subsequently, AA will attempt to locate your baggage and deliver it to you within 24 hours. You may also have the option of returning to the airport to retreive your bag if this is faster than delivery. If your baggage cannot be located within 5 days, you will need to complete a property questionnaire detailing the items in your missing baggage. If the baggage still cannot be located, then the AA Claims Department will provide compensation based on the AA Conditions of Carriage or International Convention. For domestic travel, the maximum liability is $3,300 per passenger, unless additional insurance is purchased at check-in, up to $5,000 per passenger. Note that valuable items specified in the Conditions of Carriage, such as electronics and jewelry, are not covered and should not be placed in checked baggage.

If your baggage is damaged, you should report it to an AA baggage service agent before leaving the airport if possible. All damage claims must be reported to AA within 24 hours for U.S. itineraries or within 7 days for itineraries including international travel, and the damaged article will need to be presented for inspection at the airport. Note that ordinary wear and tear to baggage, including scuffs, tears, and broken zippers, handles, and wheels is not covered.

If items are missing from your baggage, you should report it to an AA baggage service agent before leaving the airport if possible, or within 24 hours maximum.

If the last segment in your flight sequence is on a flight operated by another carrier, including AA codeshare flights, then the operating carrier (not AA) is responsible for delayed, lost, or damaged baggage and is your point of contact for these problems.

Wiki: Luggage and Baggage
AA.com: Baggage FAQ | Delayed Baggage | Damaged Baggage | Baggage Liability Limitations | Conditions of Carriage
FT: Delayed / lost baggage advice, compensation, prevention (consolidated)
FT: Delayed / lost baggage on a multi-airline itinerary or codeshare - whom to contact?

Originally Posted by dstan

• Will I have to pay checked baggage fees?

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If the first segment in your itinerary is on a flight operated by another carrier, including AA codeshare flights, then the checked baggage rules and fees of the operating carrier apply at check-in.

Originally Posted by dstan

• How much carry-on baggage can I bring aboard?

<snip>

If the first segment in your itinerary is on a flight operated by another carrier, including AA codeshare flights, then the carry-on baggage rules of the operating carrier apply at check-in. Note that many carriers restrict the weight of carry-on baggage considerably more than AA and may weigh your carry-on bags at check-in.

Originally Posted by dstan

• Will I have lounge access on my itinerary?

<snip>

Master List of Lounge Threads
FT: ORD / Chicago O’Hare T3 H/K Flagship Lounge (consolidated)

Originally Posted by dstan

• What can I do with 500-mile electronic upgrade / stickers I cannot use?

500-Mile electronic upgrades / stickers do not expire. <snip>

Originally Posted by dstan

• How do I earn 500-mile electronic upgrades / stickers?

<snip>

500-Mile electronic upgrades do not expire and are not transferrable to other AAdvantage accounts (although they can be used to upgrade non-status companions traveling on the same flight).