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[2014 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free)

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Old Jan 3, 2014, 1:04 pm
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Happy New Year!

The [2015 NEWBIE LOUNGE] Ask your AA-Related Questions Here (flame free) thread has now replaced this one.

Thanks to thread founder HNL! Founder and previous FlyerTalk owner, Randy Petersen, quoted (with necessary word substitutions) said in the Alaska Airlines Mileage Plan Forum:
From Randy Petersen: Welcome to FlyerTalk.

The Newbie Lounge is a place where you can get answers to your questions about American Airlines and the AAdvantage program. No question is too stupid, nothing is taken for granted, and anything about American Airlines you were afraid to ask elsewhere, or weren't sure where to ask, you can ask here.

We realize that FlyerTalk is a huge place. Until you learn your way around, feel free to post here without fear of retribution or reprimands for not using search. Our volunteer Moderators will be monitoring the lounge to assist you in finding your answers but I think you'll find that all members of FlyerTalk are here to assist you with answers and advice.

We're all glad you are here.

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[2014 NEWBIE LOUNGE] Ask Your AA-Related Questions Here (flame free)

 
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Old Jan 16, 2014, 1:49 pm
  #106  
 
Join Date: Oct 2011
Location: DFW
Programs: AA PLAT
Posts: 79
Originally Posted by ExpertFlyer Voice
The award and upgrade classes for AA are only available via the Award & Upgrade search tool, not the Flight Availability search you quoted. If you specified AA as the only airline in the search you did, you'll see at the top of the Flight Availability results page a link "Search for Awards & Upgrades for ..." or just go to the Award & Upgrade search directly.
Ok, thank you. I followed your suggestion, and there are zero C seats available.

And, in fact, I redid the search for the same flight every day for the next 330 days (you can do a week at a time by using the +/-3days function, so it only takes about 45 repetitions) and there is not a single C seat available. How can every C seat for every single flight 36/37 between now and December be taken, when the seat maps show wide availability?

In the meantime I signed up for an alert.... though I guess with his non-elite status, he will never get the opportunity for an upgrade award?
maggie08 is offline  
Old Jan 16, 2014, 2:59 pm
  #107  
 
Join Date: Jul 2000
Location: Lake Oswego, Oregon USA
Programs: UA Mileage Plus, Alaska Air, American Airlines, SWA RapidRewards
Posts: 143
So I understand this right

I now have a Citi AAdvantage card, and just got my bonus miles ($1k/30k Miles). As a cardholder, I get a 7500 mile discount each way on RT flights (or 3750 one way)

I notice you have to call AAdvantage reservations to do this.

* Always have to call, or is there way to book award travel online, and get the discount for being cardmember?
* When I book anywhere, how do I make sure that I get the seat/ticket issued with no baggage fees.

That, and anything else I need to know being a new cardmember, and not having been an AA member for too long.
PDXracer is offline  
Old Jan 16, 2014, 4:59 pm
  #108  
HNL
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Join Date: Feb 2005
Posts: 10,949
Originally Posted by PDXracer
So I understand this right

I now have a Citi AAdvantage card, and just got my bonus miles ($1k/30k Miles). As a cardholder, I get a 7500 mile discount each way on RT flights (or 3750 one way)

I notice you have to call AAdvantage reservations to do this.

* Always have to call, or is there way to book award travel online, and get the discount for being cardmember?
* When I book anywhere, how do I make sure that I get the seat/ticket issued with no baggage fees.

That, and anything else I need to know being a new cardmember, and not having been an AA member for too long.
The discounts are available in select markets and change every quarter.
HNL is offline  
Old Jan 16, 2014, 7:09 pm
  #109  
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Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
Originally Posted by PDXracer
So I understand this right

I now have a Citi AAdvantage card, and just got my bonus miles ($1k/30k Miles). As a cardholder, I get a 7500 mile discount each way on RT flights (or 3750 one way)

I notice you have to call AAdvantage reservations to do this.

* Always have to call, or is there way to book award travel online, and get the discount for being cardmember?
* When I book anywhere, how do I make sure that I get the seat/ticket issued with no baggage fees.

That, and anything else I need to know being a new cardmember, and not having been an AA member for too long.
Yes, you have to call (and pay the fee).

No matter where you book, as long as your AAdvantage number is on the reservation, the bag fee benefit should apply. You don't have to pay with the card to get the free bag.
swag is offline  
Old Jan 17, 2014, 5:35 am
  #110  
 
Join Date: Apr 2013
Posts: 142
I'm sure this has been posted somewhere, but I've searched and haven't seen it.

Can we use US Air miles on a one-way AA award redemption?

Thanks!
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Old Jan 17, 2014, 5:29 pm
  #111  
HNL
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Posts: 10,949
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_4 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B554a Safari/9537.53)

Originally Posted by ccohen322
I'm sure this has been posted somewhere, but I've searched and haven't seen it.

Can we use US Air miles on a one-way AA award redemption?

Thanks!
You can redeem US miles on AA under the current terms if the US program. If they offer one way awards (I have no idea) then you can book one ways.
HNL is offline  
Old Jan 18, 2014, 7:52 am
  #112  
 
Join Date: May 2006
Location: nyc
Posts: 297
For those of you who have purchased miles last month, a purchase confirmation email says that there will be a separate email with an instruction to redeem an additional bonus in early January. Have you received such an email?
little bunny is offline  
Old Jan 18, 2014, 11:20 am
  #113  
 
Join Date: Oct 2011
Location: DFW
Programs: AA PLAT
Posts: 79
Originally Posted by little bunny
For those of you who have purchased miles last month, a purchase confirmation email says that there will be a separate email with an instruction to redeem an additional bonus in early January. Have you received such an email?
I did not/have not received such an email. Only a confirmation email for the miles purchased, and then both the purchased miles and the bonus miles showing up in my account on the same day.
(this was not last month, however, was the extension of the same bonus miles promotion. Jan 9th)
maggie08 is offline  
Old Jan 18, 2014, 5:28 pm
  #114  
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Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
Posting this here because it isn't really AA specific. I also posted a thread at the AB forum, but wanted to get a AA EXP opinion, if possible (not sure if this counts as cross posting)

Anyways, flying TXL to ARN on AB in Feb. Booking a basic fare that includes 1 checked bag. As a OW Emerald (AA EXP), does that mean I get 2 checked bags?
Antarius is offline  
Old Jan 18, 2014, 6:20 pm
  #115  
 
Join Date: May 2006
Location: nyc
Posts: 297
Originally Posted by maggie08
I did not/have not received such an email. Only a confirmation email for the miles purchased, and then both the purchased miles and the bonus miles showing up in my account on the same day.
(this was not last month, however, was the extension of the same bonus miles promotion. Jan 9th)
Well, there's a separate bonus for people who purchased 60,000 miles. The email says "Congratulations, you are eligible to receive a special holiday gift. An e-mail will be sent to you in early January 2014 to allow you to make your gift selection" in red. Anyone?!
little bunny is offline  
Old Jan 19, 2014, 12:51 pm
  #116  
 
Join Date: Jun 2007
Location: DFW
Programs: AA EXP. HHonors Diamond
Posts: 185
I have a few LHR questions. I a few weeks, my wife and I will be flying to Budapest via LHR. This will be our first overseas flight with a stop

We are flying AA to London, then BA to Budapest.

I am AA PLAT, wife no status
I purchased my ticket with $, hers with miles
I have an Admiral's club membership
We have close to a 2 1/2 hour layover on the way there and about the same on the way back

From AA to BA, do we need to change terminals?
Can that be done w/o leaving security
I see there is an Admirals Club in Terminal 3, can we also use the BA club? I would like to have time for a shower.

Also, any general advice on traversing LHR would be appreciated.

Thanks
jcrossen is offline  
Old Jan 19, 2014, 1:50 pm
  #117  
 
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
Ok, I had a negative experience with AA this weekend, and I want to see if this is normal or just an aberration. My wife and I were flying AA1639 from MIA-CUR, and we both checked bags about 90 minutes prior to departure. When we landed in Curacao, they had left roughly 1/3 of the checked baggage behind (note that this is just an estimate based on the number of people in line behind us waiting to fill out paperwork to have their bags delivered). I have had missing bags before, but never to this magnitude, to I asked the agent:

Me: So what happened to the bags?
Agent: There was cargo so some of the bags didn't come.
Me: So you are saying that American had a cargo container and chose to bring that instead of our bags?
Agent: Yes.

She said that our bags should arrive on the evening flight from Miami and might get delivered that night (which of course they didn't). They did arrive to our B&B around 10am Saturday morning, though we did have to wear our sweaty clothes to our friend's rehearsal dinner that night.

Here are my questions:

1) Is taking cargo instead of bags normal? I have gotten spoiled traveling almost exclusively on Delta and having priority baggage handling, but I'm just a peon with AA
2) Is anyone else surprised that the agent actually admitted what happened?
3) I believe that I am officially not entitled to reimbursement of any kind because the bags were delivered within 24 hours (right?). However, I am planning on writing AA anyway to complain. In your opinion, is this situation deserving of compensation?

(Please note that I am asking this from the perspective of a Delta frequent flyer, who routinely reads threads where Delta gives 5,000 miles for running out of a meal choice in FC, for example.)

Thanks!
Deemus7 is offline  
Old Jan 19, 2014, 2:44 pm
  #118  
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Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Originally Posted by Deemus7
1) Is taking cargo instead of bags normal? I have gotten spoiled traveling almost exclusively on Delta and having priority baggage handling, but I'm just a peon with AA
The decision of what bags to leave behind may well have been based on status (or lack thereof). Is this normal? Its never happened to me nor anyone I know.

Originally Posted by Deemus7
2) Is anyone else surprised that the agent actually admitted what happened?
Seems like a no win situation: the only other option would be for the agent to lie

Originally Posted by Deemus7
3) I believe that I am officially not entitled to reimbursement of any kind because the bags were delivered within 24 hours (right?). However, I am planning on writing AA anyway to complain. In your opinion, is this situation deserving of compensation?
I believe that if you contact AA you will receive some compensation/gesture of goodwill.

Last edited by bdemaria; Jan 19, 2014 at 2:51 pm
bdemaria is offline  
Old Jan 19, 2014, 2:50 pm
  #119  
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Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
I have a few LHR questions. I a few weeks, my wife and I will be flying to Budapest via LHR. This will be our first overseas flight with a stop

I am AA PLAT, wife no status
I purchased my ticket with $, hers with miles
I have an Admiral's club membership
We have close to a 2 1/2 hour layover on the way there and about the same on the way back

Originally Posted by jcrossen
From AA to BA, do we need to change terminals?
AA lands at Terminal 3 - and present, BA LHR to Budapest also leaves from Terminal 3 so you'll be able to access the AC.

While you will not need to depart the airside portion of the terminal, you will encounter some security screening.
bdemaria is offline  
Old Jan 19, 2014, 2:53 pm
  #120  
HNL
FlyerTalk Evangelist
 
Join Date: Feb 2005
Posts: 10,949
Originally Posted by jcrossen
I have a few LHR questions. I a few weeks, my wife and I will be flying to Budapest via LHR. This will be our first overseas flight with a stop

We are flying AA to London, then BA to Budapest.

I am AA PLAT, wife no status
I purchased my ticket with $, hers with miles
I have an Admiral's club membership
We have close to a 2 1/2 hour layover on the way there and about the same on the way back

From AA to BA, do we need to change terminals?
Can that be done w/o leaving security
I see there is an Admirals Club in Terminal 3, can we also use the BA club? I would like to have time for a shower.

Also, any general advice on traversing LHR would be appreciated.

Thanks
You will arrive in Terminal 3 and depart from Terminal 3. You will need to clear security upon arrival before you can go airside again. Upon arrival follow the purple signs to Flight Connections.

I would go to the Admirals Club and take a shower there, then make your way to the BA Galleries Lounge to relax prior to the flight to Budapest. The AA showers are superior in every way to the BA showers.
HNL is offline  


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