AAdvantage Dynamic Air Awards for Elites [to be discontinued 1 April 2014]
Sep 19, 2011, 4:18 pm
#136
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,851
I think this is exactly what AA is hoping for -- that people will compare the Dynamic cost to the AAnytime cost and will feel that it's a good deal, when in reality the MileSAAver award (i.e. what used to be the only kind of award) is the best deal.
Sep 19, 2011, 8:01 pm
#137
Join Date: May 2009
Location: SEA
Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium
Posts: 4,859
While I cannot say I've done it with my own experience, I've been cancelling and redepositing and changing awards for me and my wife a lot in the last few weeks, and each time I try to change, the EXP agent asks if the miles for my wife come from my account to avoid fees. That makes it sound pretty clear to me that the fees are not there if the miles come from the account of an EXP.
Sep 20, 2011, 7:02 am
#138
Join Date: Nov 2005
Location: WAS
Posts: 1,626
Well sure, but there are situations where the Dynamic AAward is the best deal because there are no MileSAAver awards available.
Sep 20, 2011, 7:06 am
#139
Join Date: Nov 2009
Location: ORD/PSP
Programs: AA LT Plat, 6.0 MM, Marriott LT Platinum
Posts: 1,002
Can anyone confirm that EXPs are exempt from redeposit and cancellation fees if the miles come from the EXP's account, but are used for a ticket for a non-elite flyer?
I'm holding an AAnytime award for a friend and just learned that I could save 8k if I use the Dynamic AAward instead. The whole reason for using the miles as opposed to buying the ticket is she needs flexibility and may not be able to fly that weekend. So, I need to have the option to cancel without fee/penalty.
Thanks
I'm holding an AAnytime award for a friend and just learned that I could save 8k if I use the Dynamic AAward instead. The whole reason for using the miles as opposed to buying the ticket is she needs flexibility and may not be able to fly that weekend. So, I need to have the option to cancel without fee/penalty.
Thanks
Sep 20, 2011, 9:42 am
#140
Join Date: Aug 2007
Location: YTO
Posts: 594
All in Favour of Candid Feedback
Your phrase "technical limitations" is used only and always to conceal. You claim it's impossible to include Canadians and other foreigners in AAdvantage's full benefits, including some bonus offers, many promotions and all contests. You claim the reason is "technical".
Please describe the technical problem. If you don't personally understand it because it's "technical", no problem. Please get the technical person who understands it to describe it, paste the description into a post right here. Don't worry that we can't understand it here in the FT community, we'll deal with that problem. We're resourceful that way.
You might also explain why British Airways includes Canadians in their equivalent of your EUR11 promotion, while you exclude Canadians from your version.
Thanks very much. Candid feedback welcome.
Sep 20, 2011, 9:54 am
#141
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
I know you're frustrated, but it's worth pointing out that the people that post under the AmericanAirlines handle aren't AA employees, so probably couldn't easily get access to any kind of technical limitations, even if AA were willing to publish them (which I doubt they would, given that they would probably want to keep their IT issues hidden from competitors).
Sep 20, 2011, 10:01 am
#142
Join Date: Aug 2007
Location: YTO
Posts: 594
Misunderstood the reason the handle AmericanAirlines appears green in my browser?
Incorrectly inferred from the content of that member's messages that the content was sanctioned by AA?
I guess it's a Canadian thing.
Sep 20, 2011, 10:07 am
#143
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
Without getting too deeply into it, content by AmericanAirlines is posted by representatives of AA working for their PR firm, Weber Shandwick. So you can surely see that their PR firm probably doesn't have direct access to IT managers and internal folks that can provide that kind of detail.
Sep 20, 2011, 10:18 am
#144
Join Date: Aug 2007
Location: YTO
Posts: 594
Without getting too deeply into it, content by AmericanAirlines is posted by representatives of AA working for their PR firm, Weber Shandwick. So you can surely see that their PR firm probably doesn't have direct access to IT managers and internal folks that can provide that kind of detail.
But one can surely see that I'm sceptical of their claim that the problem is "technical". I don't think my scepticism is a big stretch. The purpose of my challenge is to prompt a more useful explanation for the thinning of the AAdvantage experience for Canadian residents. The PR firm is doing their job, offering a completely unrevealing answer after the first salvo. They can do that in their sleep, without even contacting their client.
These exchanges only get interesting after the PR firm decides there's a question to be answered and their bluff has not put out the fire. It's useful in these cases to appear to be motivated, resourceful and slightly unhinged, if a bit wordy. How'm I doing?
It's fine for other FT members to try to silence me, out of sympathy for the PR firm, or the airline, or embarrassment over my tone. But let's be honest: you don't have a dog in this race because you don't live in Canada.
If other Canadians tell me I'm off base, it'll carry some weight for me. Forgive me if I'm unimpressed by "slow down, fella" messages from US residents on this particular matter.
Last edited by yyzAAguy; Sep 20, 2011 at 10:28 am Reason: more to say
Sep 20, 2011, 10:33 am
#145
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
I'm not trying to debate you on that point--I'm just pointing out that WS do the posting, not AA/AMR employees directly. I'll leave it to others to engage you on debate about your skepticism.
Sep 20, 2011, 10:37 am
#146
Join Date: Mar 2010
Posts: 467
what is your source of information as to the identity of the person posting as "AmericanAirlines"?
Sep 20, 2011, 10:49 am
#147
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
PM me if you'd like a link--I'm not sure of the propriety of posting it here.
Sep 20, 2011, 12:37 pm
#149
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
Sep 20, 2011, 1:32 pm
#150
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
It's fine for other FT members to try to silence me, out of sympathy for the PR firm, or the airline, or embarrassment over my tone. But let's be honest: you don't have a dog in this race because you don't live in Canada.
If other Canadians tell me I'm off base, it'll carry some weight for me. Forgive me if I'm unimpressed by "slow down, fella" messages from US residents on this particular matter.
If other Canadians tell me I'm off base, it'll carry some weight for me. Forgive me if I'm unimpressed by "slow down, fella" messages from US residents on this particular matter.
That'd be like an American member upset that an overseas airline tailored their program for local participants, or had significant additional surcharges that foreign members had to endure to participate in their program. Oh, wait...