AA.com re-design: Monday 11/15/2010
Nov 15, 2010, 7:51 am
#151
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,953
AAward travel on partner airlines? Nope. 
Nov 15, 2010, 8:00 am
#152
Join Date: Oct 2004
Programs: DL Gold
Posts: 880
+1 for not rendering properly in Chrome.
This points alone makes me less likely to use AA.com for my travel needs.
This points alone makes me less likely to use AA.com for my travel needs.
Nov 15, 2010, 8:51 am
#155
Join Date: Oct 2004
Programs: DL Gold
Posts: 880
Running same version as you.
Nov 15, 2010, 9:52 am
#156
Join Date: Feb 2002
Location: Boston, MA, USA
Posts: 180
Still can't book awards on partner airlines. If I can book AA on QF + BA - is it really so difficult to set up
Nov 15, 2010, 9:57 am
#157
Join Date: Sep 2005
Programs: AA EXP, AAirpass, & CK 2MM, MR Plat Premier, DL Plat, US Plat, UA RECOVERING GS
Posts: 2,620
Wow, the "My Reservations" page is horrible. I have 20+ reservations right now and I can't see any of the old info (Status or Date Booked). Right now I have a held reservation from DTW, a canceled reservation from DTW, and a reservation I booked for a coworker from DTW for 11/19. They are all identical so if I want to, say, ticket the held reservation, I have to potentially click all 3.
Sounds trite, but considering I'm on AA.com multiple times a day booking my travel and travel for my workers, this is poop.
Sounds trite, but considering I'm on AA.com multiple times a day booking my travel and travel for my workers, this is poop.
Nov 15, 2010, 10:58 am
#158
Join Date: Nov 2001
Location: Dallas, TX US
Programs: AA EXP, 3MM, CO Gold, Delta Gold, HH Diamond, Marriott Platinum, SPG Platinum, PC Gold, HZ Pres Cir
Posts: 123
Gotta love conversions. I played with this a bit on Sunday, device check-in wouldn't pull up and I had to call them. I am not a fan of the "my res" page. I don't see a whole lot of benefits, I mean sure it uses more real estatem, but... Oh well, I'll give it some time.
Nov 15, 2010, 11:22 am
#159
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Wow, the "My Reservations" page is horrible. I have 20+ reservations right now and I can't see any of the old info (Status or Date Booked). Right now I have a held reservation from DTW, a canceled reservation from DTW, and a reservation I booked for a coworker from DTW for 11/19. They are all identical so if I want to, say, ticket the held reservation, I have to potentially click all 3.
Sounds trite, but considering I'm on AA.com multiple times a day booking my travel and travel for my workers, this is poop.
Sounds trite, but considering I'm on AA.com multiple times a day booking my travel and travel for my workers, this is poop.
Nov 15, 2010, 12:04 pm
#160
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
Nov 15, 2010, 12:30 pm
#161
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Still looking to be able to upgrade with miles on-line to avoid the extra fee (I fall to Plat next year.). Oh well.
Mike
Mike
Nov 15, 2010, 12:35 pm
#163
Join Date: Aug 2010
Programs: AA 1.6MM EXP; UA GS; SPG LTG,Hilton Gold, Marriott Gold
Posts: 1,477
So underwhelmed
P.S. - Why did they bother? Barely cosmetic; once you get past the opening page it looks the same as it used to. All the hoopla - and the wonderfully "personalized" email getting me all wound up over the new site...boooo - Mr. Arpey, please, please, please try to pay your web designers to do something useful!
P.S. - Why did they bother? Barely cosmetic; once you get past the opening page it looks the same as it used to. All the hoopla - and the wonderfully "personalized" email getting me all wound up over the new site...boooo - Mr. Arpey, please, please, please try to pay your web designers to do something useful!
Last edited by scnzzz; Nov 15, 2010 at 3:06 pm
Nov 15, 2010, 2:47 pm
#164
Join Date: Nov 2009
Programs: AA EXP - 2MM +, CO, US, UA,SPG, Hertz Presidents Club
Posts: 233
disappointing that they would put so much effort and pr behind this only to not enhance any of the features so many of us have asked for (ability to attach upgrades/evips), partner awards etc etc etc.
Disappointed in the functionality problems too... but startup glitches are to be expected.
Disappointed in the functionality problems too... but startup glitches are to be expected.
Nov 15, 2010, 9:55 pm
#165
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
According to http://www.star-telegram.com/2010/11...signs-its.html, "American spokesman Billy Sanez said this was the first step in a redesign that will take about 12 to 18 months."
It looks like there's more to come.
It looks like there's more to come.