Aug 15, 2018, 3:45 am
Last edit by: CPH-Flyer
ANA Suite Lounge is the name for ANA's first class lounges. There are international Suite Lounges in Narita (close to gate 50), Haneda (by gate 109), and Honolulu. In addition there are domestic Suite Lounges in Haneda, Naha, and Sapporo Shinchitose.
One guest is allowed with a boarding pass for the same flight.
Access to the lounge is not possible when arriving.
International lounge access:
All departing first class passengers gets access to the Suite Lounge regardless of Star Alliance carrier they are flying on.
ANA allows their own connecting first class passengers continuing to another flight in J or Y on ANA to use the Suite Lounge. This applies for same day and same airport connections.
Passengers arriving in first class on another Star Alliance partner connecting to a J or Y flight will not be allowed in to the Suite Lounge.
One guest is allowed with a boarding pass for the same flight.
Passengers holding ANA Diamond status can access the Suite Lounge regardless of the class and Star Alliance carrier of the departing flight.
Access to the lounge is not possible when arriving.
Domestic lounge access:
The domestic Suite Lounges are available to ANA Diamond members.
A Premium Class ticket gives access to the domestic ANA Lounges
ANA Int値 Suite Lounges HND/NRT (consolidated)
Nov 21, 2019, 1:18 pm
#241
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
If you were connecting HND-HND or NRT-NRT you get lounge access based on the highest class of service. Once you change airports it goes back to 'onward boarding pass'.
Dec 12, 2019, 11:44 pm
#242
Join Date: Sep 2009
Location: Global
Posts: 5,998
From September2019 to middle of December2019, ANA SUITE LOUNGE and ANA LOUNGE(near gate110) will be renovated partially to meet the unversal design standards and some services are limited during this period. We sincerely apologize for the inconvenience caused and appreciate for your kind understanding.
Anyone know the current status of the HND Suites Lounge? Construction still going on? I will be visiting tomorrow am.
Tips/suggestions for a first-time visitor?
Anyone know the current status of the HND Suites Lounge? Construction still going on? I will be visiting tomorrow am.
Tips/suggestions for a first-time visitor?
Dec 13, 2019, 2:22 am
#243
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,187
From September2019 to middle of December2019, ANA SUITE LOUNGE and ANA LOUNGE(near gate110) will be renovated partially to meet the unversal design standards and some services are limited during this period. We sincerely apologize for the inconvenience caused and appreciate for your kind understanding.
Anyone know the current status of the HND Suites Lounge? Construction still going on? I will be visiting tomorrow am.
Tips/suggestions for a first-time visitor?
Anyone know the current status of the HND Suites Lounge? Construction still going on? I will be visiting tomorrow am.
Tips/suggestions for a first-time visitor?
Feb 3, 2020, 12:28 am
#245
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
At HND, they now have a machine at secondary reception (you know, the place where the NH staff always tell you the side to the left is full) to sign up for the showers. The place to collect/return the shower keycards is in the same place (to the right of the initial reception desk at the front), but no longer registers pax for the waitlist, so it may be easier just to proceed to secondary reception and use the machine. The machine asks for phone number to contact via SMS when the shower is ready. It also prints out a paper slip with QR code / link to a website where guests can check their current position in line.
Last edited by gengar; Feb 3, 2020 at 12:36 am Reason: add picture
Feb 7, 2020, 6:32 am
#246
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Feb 7, 2020, 4:26 pm
#247
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Location: Tokyo
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Feb 9, 2020, 8:51 pm
#248
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
For those that can't receive SMS or don't want to supply their phone number, it's still possible to use the old buzzers.
Just to note that receiving SMS internationally isn't free/included on some carriers (e.g., Verizon) without an appropriate plan.
Feb 23, 2020, 11:15 pm
#249
Join Date: Dec 2010
Posts: 2,652
I had read bad reviews about NRT but wow. No liquor. No bubbles. No hot drinks. Individual finger sandwiches, tiny pre packaged salads with hardly any greens and that's about it. Didn't want to fill up on ramen. On board spectacular. THIS makes an admirals club look industry leading.
Feb 23, 2020, 11:37 pm
#250
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,146
I thought I sent in a review of my NH Suite Lounge experience, but cannot find it! Here goes:
Had the opportunity to use both NRT Suite Lounges earlier this month. The first one I entered (right after my domestic flight from CTS), was a big disappointment. IT was very, very crowded. So crowded that a horde of NH personnel were tasked with finding seats for entering guests (while a great service, one that unfortunately had to be employed). While there was a sushi chef practicing his craft, the maguro was substandard. Tried a ramen dish made to order, and found it dissapointing.
Left that lounge for the one nearer to gate 45, where we departed. This was much more relaxing and uncrowded. The shower stalls were a bit funky, with a lack of space for personal items and rollabord. The staff were nice and one reached out to us for some personal attention.
As an aside, we did use the Suite Lounge in CTS, and that was not very appealing, but it was uncrowded.
Suggestion to NH: Set aside a private section for your International F passengers.
All-in-all, the Suite Lounge was not a very good International F lounge experience. However, loved those F seats in the A380!
Had the opportunity to use both NRT Suite Lounges earlier this month. The first one I entered (right after my domestic flight from CTS), was a big disappointment. IT was very, very crowded. So crowded that a horde of NH personnel were tasked with finding seats for entering guests (while a great service, one that unfortunately had to be employed). While there was a sushi chef practicing his craft, the maguro was substandard. Tried a ramen dish made to order, and found it dissapointing.
Left that lounge for the one nearer to gate 45, where we departed. This was much more relaxing and uncrowded. The shower stalls were a bit funky, with a lack of space for personal items and rollabord. The staff were nice and one reached out to us for some personal attention.
As an aside, we did use the Suite Lounge in CTS, and that was not very appealing, but it was uncrowded.
Suggestion to NH: Set aside a private section for your International F passengers.
All-in-all, the Suite Lounge was not a very good International F lounge experience. However, loved those F seats in the A380!
Feb 24, 2020, 12:37 am
#253
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
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I had read bad reviews about NRT but wow. No liquor. No bubbles. No hot drinks. Individual finger sandwiches, tiny pre packaged salads with hardly any greens and that's about it. Didn't want to fill up on ramen. On board spectacular. THIS makes an admirals club look industry leading.
Food is quite a let down. And as you noticed a long part of the way, the same as J.
Feb 24, 2020, 2:43 pm
#254
Join Date: Dec 2010
Posts: 2,652
Which one of the two was this? And a what time? Not doubting your experience, just very surprised as they normally do have champagne in the suite lounges. Also a selection of liquor. Not a great selection of either, but the champagne is usually not bad.
Food is quite a let down. And as you noticed a long part of the way, the same as J.
Food is quite a let down. And as you noticed a long part of the way, the same as J.