1011TriStar

Excellent. Thank you for the response. First time flying with Alaskan Airlines and looking forward to it.

s0ssos

First time I have had this issue. Got notification of upgrade (via email) shortly after I checked in on the app the day prior.
When I go to choose seats the next day (day of flight) I cannot. 2 of us and only 2 seats so easy. So I call and she assigned the seats. Then on the app it said I needed to checkin (boarding pass did not update so I tried to choose seat and it gave a message about checking in) but after going through it it told me to see agent at counter. I called in and agent said everything looks fine.
At airport counter agent can print boarding pass but not assign seats. But when looking at seat assignments she sees there is someone assigned.
Finally she tells us to ask at gate.
At gate he said somehow they put us on standby so when at the gate they checked us in it fixed it.
I did see us on the waitlist for standby earlier on the app and found that strange.
​​​​​​
Anybody know what went wrong?
Plenty of upgrades before and never issues.

remyjette

Sometimes when the system moves you around I've noticed It can get a bit confused when inventory buckets are low (maybe it tried to upgrade someone else or someone tried to use a GGU?) and if it gets confused it'll just drop things to the Awaiting Seats list for the gate agent to sort out.

On more than one occasion I've done a SDC that says I'm "confirmed" on the new flight, it specifically was *not* a request to standby, only for it to put me in the Awaiting Seats list unable to select a seat despite the seat map showing a single available seat. I ended up getting that seat at T-1hr when the flight went to gate agent control, but yeah just Alaska IT things.

JJ804

I've got an award flight coming up, HND-LAX on JAL. I'd like to use a stopover to tack on a "free one way" from LAX-IAD on AS to use later, but I'm not sure of the exact date. Would I be able to change the date for the LAX-IAD segment after the HND-LAX segment is complete?

sinecure

Is row 1 a good pick for a long flight on the 737?
I see seat guru has warning about limited leg room due to the bulkhead.
I'm thinking row 1 would be a better pick since no one will recline into your space, but if it comes with crappy leg room that's no good.

GW McLintock

I am not the tallest but I flew a transcon redeye on it back in October and it was no worse than any of the other rows (just flew round trip JFK-SFO in row 3 a couple of weeks ago). These instances were on the 737NG and not a MAX, so it had the old thick dark seats and not the newer slimline gray ones, but you have no real way of knowing until a day or two before (unless it's an 800 or smaller).

-J.

remyjette

Which 737?

Regardless, that's not really true. SeatGuru isn't a really great resource, it's often outdated (they don't even have the 737 MAX 9 for Alaska, and many times on other arlines they're missing the config I'm flying)

You can take a look at diagrams of the seat layout at https://www.aerolopa.com/as-boeing-737, all of the variants are plenty roomy in row 1. The point SeatGuru makes of "proximity to lavatory and gallery may be bothersome" is valid for some people, more so in 1C/1D vs 1A/1F, but I don't really mind it. The lack of storage in front of you can matter if you want to have easy access to your belongings during flight. But the legroom is fine.

sinecure

Thanks for the quick replies. I know SG is not great but old habits...
They are showing the 737-800 in the schedule. I don't mind the lack of storage on take off and landing since the flight is so long.
Sounds like there's no issue sticking with 1A.

GW McLintock

If it shows an 800 it will probably stay an 800. They really only bounce around between the 900ER and MAX-9.

-J.

tobikosan

For an AS mileage ticket on Air Tahiti Nui LAX-CDG in J is there a possible onward flight? making CDG a stop over?

remyjette

No. On AS you cannot create an award itinerary combining legs on separate partners, only one partner + legs on AS. You could have an AS leg connecting to LAX, that would work, but onward travel to somewhere else in Europe after CDG would not as Air Tahiti Nui doesn't fly there.

pcoll

We have award flight this fall on BA. From DEN . How can I find out if I can add SEA/ DEN segment to this award?
Award flight is in J.
When I look at SEA/DEN award on AS, it does not show me fare class, as I click through booking info.
Just show First Class Refundable. Is this E fare?
Any help would be great.
Went to Expertflyer and set up free trial.
Absolutely NO E or T fares for this day .

Denguin

Just wishing to confirm AS' schedule change policy.

If departing or arriving 1+ hour than initially ticketed, the options are to change to any flight (free of charge?) +/- 1 calendar day?

Alternative airports are only permitted if they have designated a "co-terminal"? Or will they consider a change to a nearby airport from a distance perspective?

For reference, we were scheduled to fly in to BZN at 10 pm, but that has been pushed back to 12 am, which now prohibits us from renting the car we initially reserved, and would have us arrive at our accommodation at 2:30 am-ish. Rentals are now several hundred dollars more, as there will only be one rental agency open that late. Would they consider flying us to say, HLN, BIL, or even JAC/IDA without charging a fare difference?

remyjette

Here are the rules:

If you want to do a change that falls in the rules above, you can just do it yourself on the app or website. However, given that this was Alaska changing the schedule on you, there's a good chance they'll be more accommodating if you call. Never hurts to try!

futuramadramallama

What did you see? I've noticed a paucity of AS saver space on a few west coast itineraries I was look at, and now wonder if a RT was the right move.