75K/100K AA (SWU-Like) International Upgrades on a Very Limited Number of AA Routes
#136
Join Date: May 2014
Posts: 201
Question: I had to change my return to a date where there currently is no C class available to ugprade. So I am back in Economy cabin.
Does American Airlines ever release more C Class as time goes by? Or is it a total lost cause and I should give up all hope of getting the upgrade for this date?
Does American Airlines ever release more C Class as time goes by? Or is it a total lost cause and I should give up all hope of getting the upgrade for this date?
#137
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
C class can show up anytime up to departure. I traveled once from DFW to Asia with two friends that I sponsored that did not have any AA status. My upgrade had cleared weeks out when one seat was open, and they miraculously cleared at the gate minutes before boarding. I had a DUB flight for myself, as an EXP flyer, also clear at the gate. It can really happen anywhere up to departure.
#138
Join Date: May 2014
Posts: 201
I got a notification today from expertflyer that C availability opened up.
I called AA right away: they had already secured the upgrade for me (wow!).
Figuring out what I had to pay (Luxury Tax for C-class departing the UK) and re-issuing the ticket was another story. After putting me on hold for 20 minutes, they kindly offered to call me back because they couldn't figure out how to do it. 1 hour later they called back, told me that the last agent that had re-issued my ticket (when I changed the date) made some mistake they shouldn't have done*, asked me to pay $135. 60 for the Luxury Task, and then good to go. Nothing, huh.
I feel bad for the agents involved because this is probably not the most straightforward ticket (even less so because mine was originally issued by Alaska). However, kudos to their agents for the most consistently friendly service I have experienced on any airline call center ever. Is this because (as an MVP 75k with Alaska) I get a priority line? I am seriously wowed by how incredibly helpful they have been, despite the complicated ticket.
I called AA right away: they had already secured the upgrade for me (wow!).
Figuring out what I had to pay (Luxury Tax for C-class departing the UK) and re-issuing the ticket was another story. After putting me on hold for 20 minutes, they kindly offered to call me back because they couldn't figure out how to do it. 1 hour later they called back, told me that the last agent that had re-issued my ticket (when I changed the date) made some mistake they shouldn't have done*, asked me to pay $135. 60 for the Luxury Task, and then good to go. Nothing, huh.
I feel bad for the agents involved because this is probably not the most straightforward ticket (even less so because mine was originally issued by Alaska). However, kudos to their agents for the most consistently friendly service I have experienced on any airline call center ever. Is this because (as an MVP 75k with Alaska) I get a priority line? I am seriously wowed by how incredibly helpful they have been, despite the complicated ticket.
#139
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
I feel bad for the agents involved because this is probably not the most straightforward ticket (even less so because mine was originally issued by Alaska). However, kudos to their agents for the most consistently friendly service I have experienced on any airline call center ever. Is this because (as an MVP 75k with Alaska) I get a priority line? I am seriously wowed by how incredibly helpful they have been, despite the complicated ticket.
This desk on the other hand, agents all seem pretty friendly and competent (much more so compared to the EXP people). If anyone knows where this number connects to I'd be curious to know!
#140
Join Date: Apr 2010
Location: SEA
Programs: AS 100K, Hilton Diamond
Posts: 876
Does anyone remember what the email title was? I lost it in my email and can't seem to find it.
#141
Join Date: Oct 2001
Location: SEA (Transplant from MCO, HNL, and DEN)
Programs: AS MVP Gold 100K
Posts: 229
#142
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
#143
Join Date: Apr 2010
Location: SEA
Programs: AS 100K, Hilton Diamond
Posts: 876
Thank you. That did it.
#144
Join Date: Jan 2012
Location: SEA
Programs: AS MVP Gold 100k
Posts: 75
More flexible than they seem
To the best of my knowledge, the phone number on the email seems to be some special reservations desk. I also have access to the EXP desk and none of the agents there seem to be familiar or able to do these AS upgrades.
This desk on the other hand, agents all seem pretty friendly and competent (much more so compared to the EXP people). If anyone knows where this number connects to I'd be curious to know!
This desk on the other hand, agents all seem pretty friendly and competent (much more so compared to the EXP people). If anyone knows where this number connects to I'd be curious to know!
The return was jammed weeks ago when AA changed the LHR-SEA flight schedule, misconnecting me from FRA. That seemed a more logical change to AA metal, since their own schedule change necessitated rebooking, so I was pleasantly surprised when it worked again when BA was "at fault". Again, I was prepared with info on C inventory for my alternatives. But I wish I had asked to be returned to SEA that time - you can't win if you don't play!
I had layers of backup plans - I've already been through the BA cancellation dance a few times this summer. I will note that these pleasant and skilled AAgents do not have enough guidance about this and so seem a bit more willing to exercise discretion - y'all know this already, but do your homework ahead of time, ask for what you want, and be prepared with alternatives.
hAAppy flying!
#145
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
For a second time, a schedule change required me to be re-ticketed on a trip using these vouchers, and again I've been allowed to transfer the confirmed upgrade to different routes. This time, BA canceled my LHR-MUC flight (and all of them the next day for good measure). AA was willing to (1) change my departure city from SFO to SEA, allowing me to refund my positioning flight; (2) route via DFW to FRA on AA metal. (I'll have to self-transfer to MUC; $70 train ticket.) Note: available C space was required - It did not sound like they could have forced any open.
The return was jammed weeks ago when AA changed the LHR-SEA flight schedule, misconnecting me from FRA. That seemed a more logical change to AA metal, since their own schedule change necessitated rebooking, so I was pleasantly surprised when it worked again when BA was "at fault". Again, I was prepared with info on C inventory for my alternatives. But I wish I had asked to be returned to SEA that time - you can't win if you don't play!
I had layers of backup plans - I've already been through the BA cancellation dance a few times this summer. I will note that these pleasant and skilled AAgents do not have enough guidance about this and so seem a bit more willing to exercise discretion - y'all know this already, but do your homework ahead of time, ask for what you want, and be prepared with alternatives.
hAAppy flying!
The return was jammed weeks ago when AA changed the LHR-SEA flight schedule, misconnecting me from FRA. That seemed a more logical change to AA metal, since their own schedule change necessitated rebooking, so I was pleasantly surprised when it worked again when BA was "at fault". Again, I was prepared with info on C inventory for my alternatives. But I wish I had asked to be returned to SEA that time - you can't win if you don't play!
I had layers of backup plans - I've already been through the BA cancellation dance a few times this summer. I will note that these pleasant and skilled AAgents do not have enough guidance about this and so seem a bit more willing to exercise discretion - y'all know this already, but do your homework ahead of time, ask for what you want, and be prepared with alternatives.
hAAppy flying!
#146
Join Date: Nov 2019
Posts: 82
Does anyone see ANY decent priced routing that would work in September October or November? (which has C space). I know earlier Dublin and maybe Madrid or Barcelona were good but nothing now. I’m based out of lax but anything lax sfo or even Seattle I’d be happy with (best value)
#147
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
Does anyone see ANY decent priced routing that would work in September October or November? (which has C space). I know earlier Dublin and maybe Madrid or Barcelona were good but nothing now. I’m based out of lax but anything lax sfo or even Seattle I’d be happy with (best value)
#148
Join Date: Aug 2012
Location: LAX/SFO
Programs: AS 100k, BA GGL, UA 1k, DL DM, AC SE, B6 Mosaic4, Hyatt/Hilton/Wyndham/IHG Diamond, Marriot Ti
Posts: 1,249
I never received the code via email but was able to get it by calling in. They just gave me one code. Should there be 2 or the same code can be used twice? Can I use it for myself and my partner one way, or must it only be used by the person who received the code? Otherwise, could I use them for 2 one-way tickets for myself and then book the ex-EU tickets which are cheaper than exUS?
#149
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
I never received the code via email but was able to get it by calling in. They just gave me one code. Should there be 2 or the same code can be used twice? Can I use it for myself and my partner one way, or must it only be used by the person who received the code? Otherwise, could I use them for 2 one-way tickets for myself and then book the ex-EU tickets which are cheaper than exUS?
#150
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
FYI, AA has completely removed LAX-SYD from sale until Apr 30th, 2022. LAX-HND removed from sale until Mar 27th, 2022. SEA-PVG would never launch. Pathetic.
So now the six eligible routes are down to 3: LAX-LHR, SEA-LHR, SEA-BLR (from Nov 6th).
Guess my upgrade certificate will go to waste then.
So now the six eligible routes are down to 3: LAX-LHR, SEA-LHR, SEA-BLR (from Nov 6th).
Guess my upgrade certificate will go to waste then.