AS Schedule Changes (2021)
Feb 24, 2021, 10:55 am
#76
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,066
I booked a nonstop SFO to HNL flight for early May. I did this months ago thinking that Alaska was actively serving this route. Right now all the flights have stopovers at SEA or other airports and they are not even claiming to have direct flights until April. I am not sure I believe them. What are the odds that this route will be activated by early May? Thanks in advance.
Feb 24, 2021, 11:01 am
#77
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
change of operating carrier from mainline to regional affiliate (or from one regional affiliate to another) always qualifies for a refund
Feb 24, 2021, 12:21 pm
#78
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
Feb 24, 2021, 7:37 pm
#79
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,647
The issue this time was solely the change of two segments from P to D. No schedule change, but I didn't receive the "change to Oneworld" message, I received the other "your reservation needs animal assistance" message.
Feb 24, 2021, 7:56 pm
#80
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
really?
Feb 24, 2021, 9:51 pm
#81
Join Date: Aug 2014
Location: Carlsbad, CA
Programs: United MM, Alaska MVP, Hyatt Glob, Marriott Plat
Posts: 562
A few change banners popped up in the app but it says system down due to integrating with One World.
I pulled up the flights and it doesn’t look like much of a change. Perhaps the fare code changed and we’re waiting for the system to update?
I pulled up the flights and it doesn’t look like much of a change. Perhaps the fare code changed and we’re waiting for the system to update?
Feb 25, 2021, 7:42 am
#82
Join Date: Apr 2007
Location: MFR
Programs: Alaska MVP, Hyatt Globalist
Posts: 714
The change banners on mine have gone away this morning and the fare code has changed from R to G. I'm feeling a little sentimental about R. We had good times together.
Feb 25, 2021, 8:54 am
#83
Join Date: Jan 2020
Location: Eastern Shore of Lake Michigan; Formerly SEA
Programs: AS MVPG | oneworld Sapphire
Posts: 580
My mid-April flights are restored, but nothing else through the end of May. The fact that the message says, "Otherwise, please check back in a few hours" makes me think this might be taking a bit longer than anticipated. Hang in there, AS IT!
Feb 25, 2021, 8:55 am
#84
Join Date: Nov 2017
Location: Miami & Leon, MX
Programs: UA 1K, DL GOLD, IHG LIFE PLAT, BONVOY'ED GOLD
Posts: 552
Wait so you're telling me I'm allowed to have my flight switched if they changed the departure for over an hour. I have a flight on sunday that got scheduled changed around 2 months ago, departing at 11 instead of 1... you think that card could still work to get me on a nonstop instead?
Feb 25, 2021, 9:10 am
#85
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,301
Wait so you're telling me I'm allowed to have my flight switched if they changed the departure for over an hour. I have a flight on sunday that got scheduled changed around 2 months ago, departing at 11 instead of 1... you think that card could still work to get me on a nonstop instead?
Feb 25, 2021, 9:13 am
#86
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
Wait so you're telling me I'm allowed to have my flight switched if they changed the departure for over an hour. I have a flight on sunday that got scheduled changed around 2 months ago, departing at 11 instead of 1... you think that card could still work to get me on a nonstop instead?
Feb 25, 2021, 10:12 am
#87
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
you should be ok if you didn't actually click "ACCEPT" or if the new flight just automagically appeared with no action on your part
for a qualifying schedule change -- arrival/departure time change over X number of minutes (60? 90? may depend on whether it's a domestic or intl itinerary), arrival/departure time changing less than X number of minutes but creating an illegal or impossible connection, nonstop changing to a connection, change of operating carrier (mainline to regional affiliate, or one regional affiliate to another), there may be one or two more -- you always have the right to suggest a reasonable option or request a refund
for a qualifying schedule change -- arrival/departure time change over X number of minutes (60? 90? may depend on whether it's a domestic or intl itinerary), arrival/departure time changing less than X number of minutes but creating an illegal or impossible connection, nonstop changing to a connection, change of operating carrier (mainline to regional affiliate, or one regional affiliate to another), there may be one or two more -- you always have the right to suggest a reasonable option or request a refund
Feb 25, 2021, 11:09 am
#88
Join Date: Apr 2007
Location: MFR
Programs: Alaska MVP, Hyatt Globalist
Posts: 714
I don't think it matters whether you click ACCEPT or not. I do it just to get rid of the change banners and it has never affected AS reps' willingness to fix schedule changes.
Feb 25, 2021, 11:35 am
#89
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
I got pushback a couple years ago, which led me to believe that doing so took away my option to reconsider (turned out I had to cancel the trip later anyway, so it was moot)
Feb 25, 2021, 1:43 pm
#90
Original Poster
Join Date: Dec 2009
Location: BUR/LAX
Programs: AS MVP
Posts: 300
I'm getting a "flight schedule changes" alert on one of my bookings, on the website only (not on the app).
LAX-SEA-DTW
ORD-SEA-BUR
In May. All the flights still appear to be bookable, so I'll wait a bit and see if it works itself out before I call.
LAX-SEA-DTW
ORD-SEA-BUR
In May. All the flights still appear to be bookable, so I'll wait a bit and see if it works itself out before I call.