Dec 30, 2019, 1:03 pm
Last edit by: Quail
Wiki for using AS (Alaska) Miles on JL (Japan Airlines)
All awards for domestic Japan will default to Economy (including international F or J award with domestic segments).
However, these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport
Award Chart
If not listed it's not available - EXCEPTION: Hawaii-Asia awards are bookable, not yet on the chart, at the same prices as Continental U.S.-Asia
(As of March 2017, Premium Economy is no longer available)
(As of October 2019, stopovers are no longer allowed on intra Asia awards)
For 2021:
F awards are available again to book directly on AS website (no need to book J then try to change segment) as of June 12, 2021.
Class of Service One-way Round-trip:
U.S./Canada to Asia
Coach 35,000 70,000
Premium 40,000 80,000
Business 60,000 120,000
First 70,000 140,000
U.S./Canada to Southeast Asia
Coach 40,000 80,000
Premium 45,000 90,000
Business 65,000 130,000
First 75,000 150,000
Intra Asia
Coach 15,000 30,000
Premium 17,500 35,000
Business 25,000 50,000
First 30,000 60,000
International gateways
All AS valid destinations from Tokyo (HND/NRT), Osaka (KIX) or Nagoya (NGO).
PUS, GMP, ICN, DLC, PVG, SHA, PEK, TSA, TPE, KHH, CAN, HKG, MNL, HAN, SGN, BKK, SIN, KUL, CGK, DEL, HNL, KOA, YVR, SFO, SEA, LAX, SAN, ORD, DFW, BOS, JFK
USA
Boston - BOS
Chicago - ORD
Dallas - DFW
Honolulu - HNL
Kona -KOA
Los Angeles - LAX
New York - JFK
San Diego - SAN
San Francisco - SFO
Seattle - SEA
Canada
Vancouver - YVR
Asia
Delhi - DEL
Tokyo - HND & NRT
Osaka - KIX
Nagoya - NGO
Busan - PUS
Seoul - Gimpo GMP
Seoul - Incheon ICN
Southeast Asia (or listed as SE based on how awards are pricing)
Bangkok - BKK
Beijing - PEK
Dalian - DLC
Guangzhou - CAN
Hanoi - HAN
Ho Chi Minh City - SGN
Hong Kong - HKG
Jakarta - CGK
Kaohsiung - KHH
Kuala Lumpur - KUL
Manila - MNL
Shanghai - Hongqiao - SHA
Shanghai - Pudong - PVG
Singapore - SIN
Taipei - TPE
Taipei - Songshan - TSA
Tianjin - TSN (only from Nagoya, not very useful....)
All awards for domestic Japan will default to Economy (including international F or J award with domestic segments).
However, these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport
Award Chart
If not listed it's not available - EXCEPTION: Hawaii-Asia awards are bookable, not yet on the chart, at the same prices as Continental U.S.-Asia
(As of March 2017, Premium Economy is no longer available)
(As of October 2019, stopovers are no longer allowed on intra Asia awards)
For 2021:
F awards are available again to book directly on AS website (no need to book J then try to change segment) as of June 12, 2021.
Class of Service One-way Round-trip:
U.S./Canada to Asia
Coach 35,000 70,000
Premium 40,000 80,000
Business 60,000 120,000
First 70,000 140,000
U.S./Canada to Southeast Asia
Coach 40,000 80,000
Premium 45,000 90,000
Business 65,000 130,000
First 75,000 150,000
Intra Asia
Coach 15,000 30,000
Premium 17,500 35,000
Business 25,000 50,000
First 30,000 60,000
International gateways
All AS valid destinations from Tokyo (HND/NRT), Osaka (KIX) or Nagoya (NGO).
PUS, GMP, ICN, DLC, PVG, SHA, PEK, TSA, TPE, KHH, CAN, HKG, MNL, HAN, SGN, BKK, SIN, KUL, CGK, DEL, HNL, KOA, YVR, SFO, SEA, LAX, SAN, ORD, DFW, BOS, JFK
USA
Boston - BOS
Chicago - ORD
Dallas - DFW
Honolulu - HNL
Kona -KOA
Los Angeles - LAX
New York - JFK
San Diego - SAN
San Francisco - SFO
Seattle - SEA
Canada
Vancouver - YVR
Asia
Delhi - DEL
Tokyo - HND & NRT
Osaka - KIX
Nagoya - NGO
Busan - PUS
Seoul - Gimpo GMP
Seoul - Incheon ICN
Southeast Asia (or listed as SE based on how awards are pricing)
Bangkok - BKK
Beijing - PEK
Dalian - DLC
Guangzhou - CAN
Hanoi - HAN
Ho Chi Minh City - SGN
Hong Kong - HKG
Jakarta - CGK
Kaohsiung - KHH
Kuala Lumpur - KUL
Manila - MNL
Shanghai - Hongqiao - SHA
Shanghai - Pudong - PVG
Singapore - SIN
Taipei - TPE
Taipei - Songshan - TSA
Tianjin - TSN (only from Nagoya, not very useful....)
Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread (2020-2022)
Jul 1, 2022, 9:50 am
#601
Join Date: Dec 2011
Posts: 178
Thanks for the report. Definitely still isn't working for me, so probably need to call JAL... but can't say that's something that sounds like a lot of fun, so maybe closer to departure..
Jul 1, 2022, 10:37 am
#602
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,292
Anyone having difficulty getitng the manage booking component of JAL's website to work? I have a few bookings (finally got F...) but none of them will load on the JAL website. And yes - triple checked date / name / using JAL record locator. Would love to select a seat for the F flight.
Jul 4, 2022, 10:34 pm
#604
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Flying SFO-NRT-BKK on July 6 in J. Just noticed that F has open space on SFO-NRT (but NRT-BKK is completely booked). Is it possible for AS to change the ticket from J to F for the first leg for an extra 10k? A little hesitant to touch the reservation at all because the NRT-BKK leg already got booked in a different fare bucket (D instead of U) due to a schedule change.
Jul 4, 2022, 10:44 pm
#605
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Flying SFO-NRT-BKK on July 6 in J. Just noticed that F has open space on SFO-NRT (but NRT-BKK is completely booked). Is it possible for AS to change the ticket from J to F for the first leg for an extra 10k? A little hesitant to touch the reservation at all because the NRT-BKK leg already got booked in a different fare bucket (D instead of U) due to a schedule change.
Jul 5, 2022, 8:52 am
#606
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Flying SFO-NRT-BKK on July 6 in J. Just noticed that F has open space on SFO-NRT (but NRT-BKK is completely booked). Is it possible for AS to change the ticket from J to F for the first leg for an extra 10k? A little hesitant to touch the reservation at all because the NRT-BKK leg already got booked in a different fare bucket (D instead of U) due to a schedule change.
Jul 5, 2022, 10:46 am
#607
Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: AS MVP Gold 75K, Marriott Lifetime Titanium
Posts: 1,598
I've got a bit of a head scratcher conundrum. I had my passport number entered with an error within my AS profile. So when I booked a couple international partner awards, the error went along with those reservations. For the BA reservations I was able to use the AY website to make the correction. With the JL reservation, I'm not having any luck. I cannot use the AY website for JL reservations. The BA website finds the JL reservation, but it asks for my passport number as verification. Using the incorrect passport number (it was off by one digit), the system cannot verify. So I called AS to make the correction, which they did without problem. But then I went back to the BA website to verify, and it still throws an error saying the passport number doesn't match what they have on record. I'm hoping the issue is just propagation lag in the system. Does anybody know how long it'll take for the update in the AS system to propagate down to the other reservation systems (i.e., Amadeus for JL)?
Jul 5, 2022, 1:39 pm
#608
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Jul 5, 2022, 2:21 pm
#609
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I've got a bit of a head scratcher conundrum. I had my passport number entered with an error within my AS profile. So when I booked a couple international partner awards, the error went along with those reservations. For the BA reservations I was able to use the AY website to make the correction. With the JL reservation, I'm not having any luck. I cannot use the AY website for JL reservations. The BA website finds the JL reservation, but it asks for my passport number as verification. Using the incorrect passport number (it was off by one digit), the system cannot verify. So I called AS to make the correction, which they did without problem. But then I went back to the BA website to verify, and it still throws an error saying the passport number doesn't match what they have on record. I'm hoping the issue is just propagation lag in the system. Does anybody know how long it'll take for the update in the AS system to propagate down to the other reservation systems (i.e., Amadeus for JL)?
Jul 5, 2022, 3:17 pm
#610
Join Date: Sep 2018
Posts: 561
I've got a bit of a head scratcher conundrum. I had my passport number entered with an error within my AS profile. So when I booked a couple international partner awards, the error went along with those reservations. For the BA reservations I was able to use the AY website to make the correction. With the JL reservation, I'm not having any luck. I cannot use the AY website for JL reservations. The BA website finds the JL reservation, but it asks for my passport number as verification. Using the incorrect passport number (it was off by one digit), the system cannot verify. So I called AS to make the correction, which they did without problem. But then I went back to the BA website to verify, and it still throws an error saying the passport number doesn't match what they have on record. I'm hoping the issue is just propagation lag in the system. Does anybody know how long it'll take for the update in the AS system to propagate down to the other reservation systems (i.e., Amadeus for JL)?
Jul 5, 2022, 4:33 pm
#611
Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: AS MVP Gold 75K, Marriott Lifetime Titanium
Posts: 1,598
Just curious - why is it necessary to correct the passport number beforehand? I've had situations when I used an old passport number at booking, and then renewed my passport. At check-in the agent never had any problem updating the reservation with a new passport number. I imagine this should happen on a daily basis and whether it's a wrong or outdated number shouldn't matter.
I had a similar problem with a BA reservation, as I noted, but was able to do the correction on the AY website. For some reason when the BA system gets the reservation from AS it includes the AS FF# but the system doesn't actually understand it. I don't know exactly why, but once I was able to get into the passenger data I re-entered my AS FF# and was able to select seats without paying. So, it seems to me that when AS sends reservations over to partner airlines (maybe the ones using Amadeus), some of the passenger data doesn't successfully transfer. Just my theory on what's going on, and an unproven one at that.
Jul 5, 2022, 5:51 pm
#612
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Thanks for the responses. Online it says I must call in to make changes for the reservation in question. When I called AS, the agent informed me that she couldn't change it because there isn't availability on the NRT-BKK leg, and she'd need to change the entire reservation to charge me only 10k extra miles. I didn't pursue it further at that point.
Jul 6, 2022, 12:42 am
#614
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,292
I did this last month. I just called and was upfront that I had a partner change that required some work. First agent was unable to get it right. Called back and second one connected with the right partner team and changed my LAX-NRT to F. NRT-BKK stayed J.
Jul 6, 2022, 9:43 am
#615
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
There are no guarantees, but if you call during normal business hours the chances are better. I would start out by mentioning you need to make (or change) an International Partner Award with (insert name of your partner airline), that way if they are not comfortable with it they can transfer you to a more qualified agent.