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Priority Pass and Denied Entry at Alaska Lounges Because of Space - 2019 and Later

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Old Feb 4, 2019, 3:52 pm
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Last edit by: rustykettel
Alaska Lounges in ANC, LAX, PDX, and JFK accept Priority Pass (PP) on space-available (limited) basis.

Alaska Lounges in SEA no longer accept Priority Pass. (AS Lounges in SEA Leaving Priority Pass (9/1/2018)

2018 and earlier version of this thread.
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Priority Pass and Denied Entry at Alaska Lounges Because of Space - 2019 and Later

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Old Jun 7, 2019, 11:12 am
  #106  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
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LAX this AM, sign out around 10am, lounge about half full. Can hear the front desk staff repeatedly telling people there's no Priority Pass access right now. There's a woman going crazy on the staff because of it, walking around taking photos from all possible of "how empty the lounge is" and arguing with each member of the Lounge staff as to why she can't come in and how she's going to get them in trouble. If I were them, I'd have warned her by now that they'd need to call security and may risk being denied boarding today.

In contrast to one of my earlier posts on the topic, they did let me in using the AS card at the $25 rate when I asked if day passes were available, though they weren't offering it to those who were trying to get in w/ PP as an option. Bar area is back open, there's some new tall sided "pod" type chairs similar to what the Amex Centurion lounge at SEA has.

Bar is back open, but food/soft drink area is closed for renovations. Makeshift food bar and drip coffee station along windows; espresso machine is now behind bar and "out of order".
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Old Jun 7, 2019, 5:39 pm
  #107  
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6/7/19 ANC AL
Access successful at 11 AM. Very friendly; they were happy to make me a custom iced coffee. Tasty!
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Old Jun 7, 2019, 11:31 pm
  #108  
 
Join Date: Jul 2018
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Originally Posted by be_rettSEA
LAX... There's a woman going crazy on the staff because of it, walking around taking photos from all possible of "how empty the lounge is" and arguing with each member of the Lounge staff as to why she can't come in and how she's going to get them in trouble. ....
did you get her FlyerTalk name?
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Old Jun 8, 2019, 2:39 pm
  #109  
 
Join Date: Dec 1999
Location: NYC/PHX
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Originally Posted by be_rettSEA
LAX this AM, sign out around 10am, lounge about half full. Can hear the front desk staff repeatedly telling people there's no Priority Pass access right now.. they did let me in using the AS card at the $25 rate when I asked if day passes were available, though they weren't offering it to those who were trying to get in w/ PP as an option.
In fairness to AS, there is some predictive science (art?) to determining when to start and stop letting PP holders in. If there is generally a rush at 11AM, it makes sense to start limiting admission to members and AS "affiliates" some time before 11AM. I'm curious whether anyone on FT has actually had a conversation with AS staff about this dynamic. I'm sure it's been thought through, as it in the airline's best interest to optimize revenue across (satisfied) paid members, AS day passes and PP reimbursements.
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Old Jun 10, 2019, 2:09 pm
  #110  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
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Originally Posted by NYC Flyer
In fairness to AS, there is some predictive science (art?) to determining when to start and stop letting PP holders in. If there is generally a rush at 11AM, it makes sense to start limiting admission to members and AS "affiliates" some time before 11AM. I'm curious whether anyone on FT has actually had a conversation with AS staff about this dynamic. I'm sure it's been thought through, as it in the airline's best interest to optimize revenue across (satisfied) paid members, AS day passes and PP reimbursements.
There may be something to the timing, but it definitely seems like they do a walk-around to gauge how full things are, then bring the sign in temporarily until it fills back up to about halfway.
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Old Jun 11, 2019, 9:48 am
  #111  
 
Join Date: Mar 2019
Location: Maryland
Programs: AS Gold, AS Lounge, Enterprise Gold
Posts: 15
They run that lounge to capacity, i've seen them bring in the sign on an almost full lounge, then the lounge instantly went overboard. Send your complaints to the lounge director and hopefully by the end of this year we could get our lounge back.
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Old Jun 11, 2019, 6:42 pm
  #112  
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Originally Posted by beckoa
6/7/19 ANC AL
Access successful at 11 AM. Very friendly; they were happy to make me a custom iced coffee. Tasty!
Flying out ~8am tomorrow. Hopefully we are allowed in.
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Old Jun 12, 2019, 3:45 pm
  #113  
 
Join Date: Mar 2018
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6/12/19 JFK AL
Got lucky and got in at 4:30pm. The lounge is pretty crowded but still have some space to sit.
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Old Jun 12, 2019, 10:11 pm
  #114  
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Originally Posted by philemer
Flying out ~8am tomorrow. Hopefully we are allowed in.
I think your odds should be ok.

@BOB W and I got in the 10th at 11:00 PM into the ANC AL ^
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Old Jun 13, 2019, 7:28 am
  #115  
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Originally Posted by philemer
Flying out ~8am tomorrow. Hopefully we are allowed in.
Originally Posted by beckoa
I think your odds should be ok.

@BOB W and I got in the 10th at 11:00 PM into the ANC AL ^
The dreaded sign was out but I walked up and asked anyway. The pleasant employee said: "oh, we must not have the sign out yet." I smiled and handed her my PP card and we were in. This was ~7am. ^
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Old Jun 14, 2019, 2:04 pm
  #116  
 
Join Date: Dec 2005
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Yeah, it is usually good to double check and see if the crowd has gone down because sometimes they will let you in and go pull the sign back.
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Old Jun 15, 2019, 12:28 pm
  #117  
 
Join Date: Nov 2014
Posts: 243
LAX 6/14 6:30 pm - sign was out.
beastieb is offline  
Old Jun 16, 2019, 3:50 pm
  #118  
 
Join Date: Jul 2006
Posts: 1,346
I think a fair compromise should be that you are allowed into the AS lounge with PP if you’re flying AS that day (regardless of class of service).
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Old Jun 17, 2019, 1:17 pm
  #119  
 
Join Date: Jul 2009
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PDX open 13-Jun-2019 around noon. I like what they've done with it.
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Old Jun 17, 2019, 2:06 pm
  #120  
 
Join Date: Mar 2019
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Winner of the FlyerTalk Most Entitled award goes to nas6034. But really that's not a compromise that's just wanting everything to go your way every time. Solution to your access problem is plenty; Lounge Membership, 1st Class non upgrade, Citi Prestige with Admirals Club membership or an Admirals Club memberships in general, partner 1st class, day passes and 75k day pass. Priority Pass is granted access behind all those. Also Alaska is just in it for the extra $, was there 6/11/19 from 6 to 8 and the sign was out until 7:30pm, closes at 8:00pm. Had alot of space but didn't let PP in.
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Last edited by markandsmoke; Jun 22, 2019 at 3:28 am
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