Cathay Pacific (CX) Award Redemption, Booking and Availability (2019-2022)
#1471
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Also, I see that the $15 ticketing fee was added, I guess that can be waived as CX is only bookable by phone? First agent agreed to waive it but I guess second agent who ticketed didn’t do it proactively and I didn’t want to start a discussion just in case WiFi dropped again, just wanted to ticket as quickly as possible...
Still not waived.
#1472
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Again, ZRH-HKG-HND is not a valid routing for a CX award since all European origin award flights terminate in HKG. They can't even be combined with a HKG-NA routing like origins in Asia, Australia, The Middle East or South Africa can. The For the OP, AS was somehow able to retain the ZRH-HKG flight in J when they split off the HKG-HND segment so they could be priced as two seperate awards on 2 different PNRs. I don't see that they can be combined back into a single PNR when it can't be priced, with an invalid routing.
James
#1474
Join Date: Jul 2005
Posts: 798
I think the OP is pretty clear that he has two PNRs and is wondering about the possibility of combining them into one.
Again, ZRH-HKG-HND is not a valid routing for a CX award since all European origin award flights terminate in HKG. They can't even be combined with a HKG-NA routing like origins in Asia, Australia, The Middle East or South Africa can. The For the OP, AS was somehow able to retain the ZRH-HKG flight in J when they split off the HKG-HND segment so they could be priced as two seperate awards on 2 different PNRs. I don't see that they can be combined back into a single PNR when it can't be priced, with an invalid routing.
James
Again, ZRH-HKG-HND is not a valid routing for a CX award since all European origin award flights terminate in HKG. They can't even be combined with a HKG-NA routing like origins in Asia, Australia, The Middle East or South Africa can. The For the OP, AS was somehow able to retain the ZRH-HKG flight in J when they split off the HKG-HND segment so they could be priced as two seperate awards on 2 different PNRs. I don't see that they can be combined back into a single PNR when it can't be priced, with an invalid routing.
James
#1475
Join Date: Dec 2016
Posts: 639
I had a similar issue with an itinerary ex-AUS to Europe, also CX. Alaska agent tried several times and spent quite a bit of time playing around with the booking, but not possible to ticket as one ticket, due to Alaska's routing / ticketing rules.
#1476
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Has CX been releasing any US HKG F space lately? Especially June +?
#1478
Join Date: Oct 2004
Location: NYC
Programs: No longer loyal "over-entitled" 1K
Posts: 3,822
If I fly USA-HKG-BKK-SIN on CX, can I have a stop over at BKK instead of HKG or is that not allowed now?
#1479
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I am not sure if the BKK-SIN non-stop on their 5th freedom flight is an option either through Mileage Plan. If not, a BKK-SIN award would be via HKG with no opportunity for a HKG stopover. CX awards on YVR-JFK were available (before their demise) but AS had a specific award chart for that one route.
James
Last edited by Flying for Fun; Aug 27, 2020 at 7:24 pm
#1480
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
I am not sure if the BKK-SIN non-stop on their 5th freedom flight is an option either through Mileage Plan. If not, a BKK-SIN award would be via HKG with no opportunity for a HKG stopover. CX awards on YVR-JFK were available (before their demise) but AS had a specific award chart for that one route.
Right now nobody but Thai nationals or a small number of essential visitors are getting to go to BKK, but I guess OP is welcome to play the HUCA game for far off hypothetical flying to see if they get a one-off.
#1481
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I've tried to get CX stopovers in BKK (back when CX ran multiple fifth freedom routes out of BKK, not just SIN) and had zero luck doing so (and I have had luck getting routings like LAS-SEA-LAX-HKG-BKK with the stop in SEA). It's possible to book SIN-BKK or v.v. as an intra-Asia award (or other fifth freedoms like ex-TPE). I don't recall a lot of success over the years with being tricky with ex-TPE stopovers (TPE used to be a bigger focus city for CX as well).
I had two CX awards, each for 2 pax, YVR-JFK in F and JFK-HKG-CPT in J. A change of date meant that my first award was arriving in JFK less than 3 hours before the second award was to depart. I was concerned about not being protected on the two awards. When I called AS they had no issues combining the two awards into one and refunding the points and tax differential. YVR-JFK-HGK//HKG-CPT in F,J,J for 70K. We flew HKG-SYD-HKG on a revenue ticket during the HKG stopover.
What really is allowed? What the system allows them to book, perhaps? Married segments! They can end in divorce too.
I like to tinker with Partners that can be booked online to see what routings are allowed. In March, I was already in LAX for a CX flight to SIN and was heading to AKL afterwards. I had to cancel the flights. AS was happy to fly me in Saver A from LAX-JFK so I could fly back to LAX in QF J, switch planes and continue onto SYD in J where I had a stopover before SYD-AKL. There was no J award space on the LAX-SYD flight if originating in LAX.
I have an EK J award in October I booked on January 1st. It was DXB-LAX//LAX-JFK. When DXB-LAX down guaged to the 777, I changed it to DXB-JFK-SEA-HNL. When DXB-JFK down guaged to the 777, I changed the EK Segment to DXB-YYZ. Now I have an international Open Jaw. lol. No intention on flying the itinerary but interesting to see what AS allows.
James
#1482
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Has Alaska Airlines stopped waiving the $15 for over the phone fee for Cathay Pacific awards? Just tried making a award booking on CX and agent said $15 fee applies. I pushed back and told her that the fee is waived for CX bookings due to the fact it's not bookable on their website. Agent checked with supervisor and it was a no go.
Anyone have the same problem?
Anyone have the same problem?
The agent's initial comment was amusing: she said "let's find the Cathay flights first...those are hard to get, the Alaska bits are easy to find." I said no, actually Cathay was wide open...the dates of this trip were entirely constrained by finding 4 seats from MCI to the West Coast and back.
In June 2021, there were only about 3 reasonable options for the AS part. CX for 4 in PE out of LAX or SFO was not hard to find almost any day of the month. (J would probably be a different story.)
Of course I fully expect 3 or 4 schedule changes and perhaps even a routing change between now and then, but at least I have the seats.
#1483
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
In June 2021, there were only about 3 reasonable options for the AS part. CX for 4 in PE out of LAX or SFO was not hard to find almost any day of the month. (J would probably be a different story.)
Of course I fully expect 3 or 4 schedule changes and perhaps even a routing change between now and then, but at least I have the seats.
Of course I fully expect 3 or 4 schedule changes and perhaps even a routing change between now and then, but at least I have the seats.
James
#1484
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Have you flown CX PE before? May I suggest selecting seats on the right isle of the aircraft? There is a dedicated lavatory in the PE cabin on the right isle which is difficult to get to if seated on the left isle, especially when the centre bulkhead row is all stretched out and sleeping. Consequently, I wouldn't suggest selecting seats in the first PE row centre for that reason. There will be a lot of "traffic" passing in front of (stepping over) you for access to the lavatory.
James
James
#1485
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Thanks for the tip! I did select the right side, the two back rows of aisle-window (4 seats total). Didn't think about the lav but that's good to know...I just figured our kids would dig window seats more than sitting in the middle of a 4-across row. I'm also hesitant to pick bulkhead seats on any flight I want to sleep on - there's often more knee room, but less foot room...if that makes any sense at all. (Depends on if the bulkhead goes to the floor...)
James