Cathay Pacific (CX) Award Redemption, Booking and Availability (2019-2022)
Jun 26, 2020, 9:07 pm
#1441
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
Has Alaska Airlines stopped waiving the $15 for over the phone fee for Cathay Pacific awards? Just tried making a award booking on CX and agent said $15 fee applies. I pushed back and told her that the fee is waived for CX bookings due to the fact it's not bookable on their website. Agent checked with supervisor and it was a no go.
Anyone have the same problem?
Anyone have the same problem?
Jul 2, 2020, 1:17 am
#1442
Join Date: Dec 2016
Posts: 639
Hi, just wanted to go back to something I posted last month, about having 2 tickets under 1 PNR. Would Alaska be able to do this under the following hypothetical scenario?
1. CX SYD-HKG (CX stock / cash booking); 2. AY HKG-HEL (Alaska stock / award booking).
PVDtoDEL mentioned above that it should be possible with Sabre but wanted to know if anyone had had any recent experience with this. HKG current transit requirements state the following,
Passengers will be able to transit through Hong Kong if:
-Their itinerary is contained in a single booking
1. CX SYD-HKG (CX stock / cash booking); 2. AY HKG-HEL (Alaska stock / award booking).
PVDtoDEL mentioned above that it should be possible with Sabre but wanted to know if anyone had had any recent experience with this. HKG current transit requirements state the following,
Passengers will be able to transit through Hong Kong if:
-Their itinerary is contained in a single booking
Jul 2, 2020, 8:32 am
#1443
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,301
Hi, just wanted to go back to something I posted last month, about having 2 tickets under 1 PNR. Would Alaska be able to do this under the following hypothetical scenario?
1. CX SYD-HKG (CX stock / cash booking); 2. AY HKG-HEL (Alaska stock / award booking).
PVDtoDEL mentioned above that it should be possible with Sabre but wanted to know if anyone had had any recent experience with this. HKG current transit requirements state the following,
Passengers will be able to transit through Hong Kong if:
-Their itinerary is contained in a single booking
1. CX SYD-HKG (CX stock / cash booking); 2. AY HKG-HEL (Alaska stock / award booking).
PVDtoDEL mentioned above that it should be possible with Sabre but wanted to know if anyone had had any recent experience with this. HKG current transit requirements state the following,
Passengers will be able to transit through Hong Kong if:
-Their itinerary is contained in a single booking
Jul 2, 2020, 8:32 am
#1444
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Hi, just wanted to go back to something I posted last month, about having 2 tickets under 1 PNR. Would Alaska be able to do this under the following hypothetical scenario?
1. CX SYD-HKG (CX stock / cash booking); 2. AY HKG-HEL (Alaska stock / award booking).
PVDtoDEL mentioned above that it should be possible with Sabre but wanted to know if anyone had had any recent experience with this. HKG current transit requirements state the following,
Passengers will be able to transit through Hong Kong if:
-Their itinerary is contained in a single booking
1. CX SYD-HKG (CX stock / cash booking); 2. AY HKG-HEL (Alaska stock / award booking).
PVDtoDEL mentioned above that it should be possible with Sabre but wanted to know if anyone had had any recent experience with this. HKG current transit requirements state the following,
Passengers will be able to transit through Hong Kong if:
-Their itinerary is contained in a single booking
If you want to book two operator-stock cash tickets, it's quite straightforward for any travel agency to put both tickets on one PNR. If you want to book two award tickets issued by a single carrier, it's not standard practice but technically feasible for the issuing carrier to put on a single PNR.
Jul 4, 2020, 8:28 pm
#1446
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
“Technically feasible” doesn’t mean you’re going to be able to combine AS awards involving multiple carriers and awards in a single PNR (let alone a cash ticket involving a different carrier ).
If I were you and I was just THAT determined to travel during a pandemic, just pay the cash for a single ticket (or find some other award to book) and give up trying to make some mutant AS ticket. The AS miles will be usable later when transits aren’t so hard to deal with.
If I were you and I was just THAT determined to travel during a pandemic, just pay the cash for a single ticket (or find some other award to book) and give up trying to make some mutant AS ticket. The AS miles will be usable later when transits aren’t so hard to deal with.
Jul 5, 2020, 8:02 pm
#1447
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
I know it's possible to add a domestic / Hawaii / Mexico leg at the beginning or end of a CX award flight to the US. Has anybody tried to add a leg to Costa Rica (LIR or SJO) on AS Metal before/after a CX award flight (using AS miles?)
Thinking of booking SE Asia-(CX)-HKG-(CX)-SEA-(AS)-LAX-(AS)-LIR. Is that doable?
Thinking of booking SE Asia-(CX)-HKG-(CX)-SEA-(AS)-LAX-(AS)-LIR. Is that doable?
Jul 5, 2020, 8:32 pm
#1448
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I know it's possible to add a domestic / Hawaii / Mexico leg at the beginning or end of a CX award flight to the US. Has anybody tried to add a leg to Costa Rica (LIR or SJO) on AS Metal before/after a CX award flight (using AS miles?)
Thinking of booking SE Asia-(CX)-HKG-(CX)-SEA-(AS)-LAX-(AS)-LIR. Is that doable?
Thinking of booking SE Asia-(CX)-HKG-(CX)-SEA-(AS)-LAX-(AS)-LIR. Is that doable?
James
Jul 5, 2020, 8:38 pm
#1449
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
Thanks - that's what I figured - however I noticed that AS doesn't list any CX awards Asia-Mexico, though those are doable - wasn't sure if that was the case for Costa Rica as well.
Jul 5, 2020, 8:51 pm
#1450
Join Date: Mar 2012
Posts: 989
Price as two awards help
Hi guys, I am trying to book elp-sea-hkg. The domestic segment is on AS, and international is on CX. From my understanding, that should work, but multiple AS call agents have told me that it prices out as two awards. What am I doing wrong?
Jul 5, 2020, 11:29 pm
#1451
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Jul 6, 2020, 3:26 pm
#1452
Join Date: Jul 2005
Posts: 798
hi there,
looking to book an award on CX business with my AS miles...found the space on aa.com, jal.com and ba.com...
and of course AS phone agent couldn't find it. Funny thing, she saw space on the flights I wanted in economy and not business, but aa.com shows premium economy and business...
would it make a difference if I ask the AS agent to 'long sell' or manually request? or transfer me to the partner desk?
Any advice would be greatly appreciated.
looking to book an award on CX business with my AS miles...found the space on aa.com, jal.com and ba.com...
and of course AS phone agent couldn't find it. Funny thing, she saw space on the flights I wanted in economy and not business, but aa.com shows premium economy and business...
would it make a difference if I ask the AS agent to 'long sell' or manually request? or transfer me to the partner desk?
Any advice would be greatly appreciated.
Last edited by rosenkavalier; Jul 6, 2020 at 3:34 pm
Jul 6, 2020, 6:21 pm
#1453
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
hi there,
looking to book an award on CX business with my AS miles...found the space on aa.com, jal.com and ba.com...
and of course AS phone agent couldn't find it. Funny thing, she saw space on the flights I wanted in economy and not business, but aa.com shows premium economy and business...
would it make a difference if I ask the AS agent to 'long sell' or manually request? or transfer me to the partner desk?
Any advice would be greatly appreciated.
looking to book an award on CX business with my AS miles...found the space on aa.com, jal.com and ba.com...
and of course AS phone agent couldn't find it. Funny thing, she saw space on the flights I wanted in economy and not business, but aa.com shows premium economy and business...
would it make a difference if I ask the AS agent to 'long sell' or manually request? or transfer me to the partner desk?
Any advice would be greatly appreciated.
Jul 6, 2020, 8:37 pm
#1454
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
As a data point, I saw 9+ award seats on several BKK-HKG CX-operated flights on Qantas.
AS didn't see ANY availability for those flights (was looking for better flight times for my BKK-HKG-SEA flights in Nov).
I knew that AS sometimes sees 1 or so fewer seats than other partners, had no idea that other partners could show 9+ seats, and AS agents see 0...
AS didn't see ANY availability for those flights (was looking for better flight times for my BKK-HKG-SEA flights in Nov).
I knew that AS sometimes sees 1 or so fewer seats than other partners, had no idea that other partners could show 9+ seats, and AS agents see 0...
Jul 7, 2020, 1:36 pm
#1455
Join Date: Jul 2005
Posts: 798
Any other ideas?!