2019 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!
#571
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Go to this page: https://www.alaskaair.com/content/mi...rline-partners
Click the partner in question
Ensure that the flight number is in the list of allowed ranges at the bottom
Ensure that the partner is marketing (the flight number starts with the code for the partner) and operating (your itinerary does not say "operated by <some other airline>") the flight
Find your fare class in the chart (if it's not there, you get no miles)
Add up the "base miles earned" and "class of service bonus" columns
Multiply by miles flown. That's your eqm.
So, for example, CX in D class earns 100% base + 25% CoS. So you will earn 125% of miles flown as EQM. For DUB-HKG, 125% * 6120 = 7650 EQM.
Click the partner in question
Ensure that the flight number is in the list of allowed ranges at the bottom
Ensure that the partner is marketing (the flight number starts with the code for the partner) and operating (your itinerary does not say "operated by <some other airline>") the flight
Find your fare class in the chart (if it's not there, you get no miles)
Add up the "base miles earned" and "class of service bonus" columns
Multiply by miles flown. That's your eqm.
So, for example, CX in D class earns 100% base + 25% CoS. So you will earn 125% of miles flown as EQM. For DUB-HKG, 125% * 6120 = 7650 EQM.
#572
Join Date: Aug 2011
Location: Austin
Programs: AA Platinum 4MM; Marriott Titanium; Hyatt Globalist
Posts: 324
I booked a couple of round trip award ticket on AA.com, AUS->STS, and I have an Alaska leg on the outbound from LAS->STS. AA.com doesn't let me pick seats for that leg, and directs me to the Alaska web site to do so. I went to alaskaair.com and signed up for a Mileage Plan account. I try to add the trip via last name and record locator that AA provided, but alaskaair.com cannot find the flight or that segment of the flight.
How do I go about picking my seats for that leg, or is it simply not possible?
Thanks,
--woodstock
How do I go about picking my seats for that leg, or is it simply not possible?
Thanks,
--woodstock
#573
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
I booked a couple of round trip award ticket on AA.com, AUS->STS, and I have an Alaska leg on the outbound from LAS->STS. AA.com doesn't let me pick seats for that leg, and directs me to the Alaska web site to do so. I went to alaskaair.com and signed up for a Mileage Plan account. I try to add the trip via last name and record locator that AA provided, but alaskaair.com cannot find the flight or that segment of the flight.
How do I go about picking my seats for that leg, or is it simply not possible?
Thanks,
--woodstock
How do I go about picking my seats for that leg, or is it simply not possible?
Thanks,
--woodstock
#574
Join Date: Sep 2008
Posts: 7,875
updating ticket to lower price
Saw that the fare had dropped for my flight, and I tried to change it online, using the "apply credit towards new flight" but it popped up that it would charge me money. So I just cancelled it and rebooked it.
Anybody know why? It should have just worked without me having to cancel it?
(have free changes with status)
Anybody know why? It should have just worked without me having to cancel it?
(have free changes with status)
#575
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
I booked a couple of round trip award ticket on AA.com, AUS->STS, and I have an Alaska leg on the outbound from LAS->STS. AA.com doesn't let me pick seats for that leg, and directs me to the Alaska web site to do so. I went to alaskaair.com and signed up for a Mileage Plan account. I try to add the trip via last name and record locator that AA provided, but alaskaair.com cannot find the flight or that segment of the flight.
How do I go about picking my seats for that leg, or is it simply not possible?
Thanks,
--woodstock
How do I go about picking my seats for that leg, or is it simply not possible?
Thanks,
--woodstock
#576
Join Date: May 2013
Posts: 70
I tried searching but was unable to find an answer - I'm considering taking advantage of the current 50% mileage bonus, how quickly do those miles tend to post to you account?
#579
Join Date: Aug 2011
Location: Austin
Programs: AA Platinum 4MM; Marriott Titanium; Hyatt Globalist
Posts: 324
#580
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
#581
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 659
Just got notification of a $35 credit being applied, no action was needed on my part, so I guess it's covered.
#582
Join Date: May 2019
Posts: 2
Upgrade on award ticket?
I couldn't find this scenario elsewhere in the forum, but I have an award flight tomorrow with the first segment booked on AS in W to connect to an international F award on BA. I'm MVPG 75K and the flight currently shows two U seats available. I show up as "Waitlisted for first class" under flight details and am first on the waitlist after checking in, so I assumed I'd be eligible for an upgrade now. However, when I called about this the agent said that award space has to be opened before I could be upgraded. From the website I was under the impression that I would be upgraded after any other 75Ks with revenue tickets once the window opened, subject to U availability. Is that not correct? Should I just wait until I'm at the airport tomorrow and hope F seats are still available? It's a reasonably long flight so I'd be bummed if the seats are all taken. Thanks for any advice!
I couldn't find this scenario elsewhere in the forum, but I have an award flight tomorrow with the first segment booked on AS in W to connect to an international F award on BA. I'm MVPG 75K and the flight currently shows two U seats available. I show up as "Waitlisted for first class" under flight details and am first on the waitlist after checking in, so I assumed I'd be eligible for an upgrade now. However, when I called about this the agent said that award space has to be opened before I could be upgraded. From the website I was under the impression that I would be upgraded after any other 75Ks with revenue tickets once the window opened, subject to U availability. Is that not correct? Should I just wait until I'm at the airport tomorrow and hope F seats are still available? It's a reasonably long flight so I'd be bummed if the seats are all taken. Thanks for any advice!
#583
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 659
If you're seeing U space online but she's telling you that you'll be upgraded when U space is available... one of them is wrong about the availability, or lack thereof, of U space
Either the website is showing wrong data, or there was a human error in combination with AS's janky upgrade process.
Might be worth a friendly "hang up, call again" to try another rep to see if you get the same answer. No harm in asking. If you do get the same answer, the website showing the U data is probably in error.
Either the website is showing wrong data, or there was a human error in combination with AS's janky upgrade process.
Might be worth a friendly "hang up, call again" to try another rep to see if you get the same answer. No harm in asking. If you do get the same answer, the website showing the U data is probably in error.
#584
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
If you're seeing U space online but she's telling you that you'll be upgraded when U space is available... one of them is wrong about the availability, or lack thereof, of U space
Either the website is showing wrong data, or there was a human error in combination with AS's janky upgrade process.
Might be worth a friendly "hang up, call again" to try another rep to see if you get the same answer. No harm in asking. If you do get the same answer, the website showing the U data is probably in error.
Either the website is showing wrong data, or there was a human error in combination with AS's janky upgrade process.
Might be worth a friendly "hang up, call again" to try another rep to see if you get the same answer. No harm in asking. If you do get the same answer, the website showing the U data is probably in error.
James
#585
Join Date: May 2019
Posts: 2
I have had U space disappear during booking a reservation. It was there at the start and after purchase, it was no longer there causing an error when trying to apply a GGU. The website took a bit to refresh before the U disappeared. Do you have access to ExpertFlyer to see fare availability? You should also check for saver F award A space. If available, that should prioritize over upgrades as AS should move you into A space based on your F BA award.