Jan 4, 2017, 7:30 pm
Last edit by: Calchas
Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2017!
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
Jul 6, 2017, 8:11 am
#946
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
For AS, it's unlikely, but there's at least a small chance because they don't consistently apply their written rule. The written rule is no credit at all for any flight marketed and operated by different partners or non-partners. In practice, they credit based on the operating carrier's earning chart for flights marketed and operated by different partners, when you email your boarding pass and eticket receipt in. The fact that your flight was marketed by a non-partner makes it unlikely that they'll give you credit it to you, but the worst they can say is no. So email the boarding pass and eticket receipt in and hope for the best.
Most likely, the only programs you can credit it to are AC and CX. (I know nothing about either program and this isn't the place to ask about their respective rules.) This is a common issue for partnerships that are outside alliance structures, including all of AS's partnerships.
Jul 6, 2017, 6:18 pm
#948
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Now that you mention it, that is weird. Doing a one way and space every day and RT only one day came up. The usual problem is space displays and then when you book it says space is not available.
Jul 6, 2017, 8:16 pm
#949
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Jul 6, 2017, 8:22 pm
#950
Join Date: Apr 2017
Location: Anchorage AK
Programs: AS MVPG
Posts: 99
Are lounge "Day Passes" exclusive to the lounge you purchase them in? Also, how would lounge passes work when you are on a red eye? If I could purchase a day pass at 10PM ish in ANC and then get into the SEA lounge after it opens at 5 the next morning I'd probably buy one my next trip down.
Also, any chance of Alaska renovating the older SEA lounge with things like showers, ect to match the Delta lounge in S terminal?
Also, any chance of Alaska renovating the older SEA lounge with things like showers, ect to match the Delta lounge in S terminal?
Jul 6, 2017, 9:08 pm
#951
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Are lounge "Day Passes" exclusive to the lounge you purchase them in? Also, how would lounge passes work when you are on a red eye? If I could purchase a day pass at 10PM ish in ANC and then get into the SEA lounge after it opens at 5 the next morning I'd probably buy one my next trip down.
Also, any chance of Alaska renovating the older SEA lounge with things like showers, ect to match the Delta lounge in S terminal?
Also, any chance of Alaska renovating the older SEA lounge with things like showers, ect to match the Delta lounge in S terminal?
A day pass is valid for a single day.
They just ripped out showers in the SEA C lounge when it was remodeled from the closed Admirals Club. Seems unlikely to add them back, but who knows? AS is unpredictable lately.
ETA: See beckoa's answer at #957 below. http://www.flyertalk.com/forum/28533250-post957.html
Last edited by rustykettel; Jul 7, 2017 at 7:51 pm
Jul 6, 2017, 9:29 pm
#952
Join Date: Apr 2017
Location: Anchorage AK
Programs: AS MVPG
Posts: 99
Oh well, thought it was worth asking. It always sucks arriving in Seattle feeling less fresh than I'd want, but not every hotel offers early check-in for me to get a shower that morning before going about my day.
If I flew more I'd totally grab the MVP discounted pass, can't justify it flying only 6 or 7 times a year, often when the lounges are closed
If I flew more I'd totally grab the MVP discounted pass, can't justify it flying only 6 or 7 times a year, often when the lounges are closed
Jul 7, 2017, 2:50 am
#953
Join Date: Nov 2010
Programs: IHG Platinum
Posts: 1,066
If I book a Asia - USA1 (stopover)- USA2 (destination) + USA3-Canada (stopover) -Asia award flight under one PNR,
1. Would the USA3-Canada-Asia part get cancelled if I decide to skip the USA1 - USA2 segment? If it does get cancelled, am I eligible to get a miles+taxes refund for the unflown one way ticket? (considering that AS awards are based on one way flights)
2. Once I fly Asia - USA1, am I able to make changes to USA1 - USA2 flight as well as the return flights?
3. Is the $15 telephone booking fee per one way or per PNR?
1. Would the USA3-Canada-Asia part get cancelled if I decide to skip the USA1 - USA2 segment? If it does get cancelled, am I eligible to get a miles+taxes refund for the unflown one way ticket? (considering that AS awards are based on one way flights)
2. Once I fly Asia - USA1, am I able to make changes to USA1 - USA2 flight as well as the return flights?
3. Is the $15 telephone booking fee per one way or per PNR?
Jul 7, 2017, 7:09 am
#954
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
If I book a Asia - USA1 (stopover)- USA2 (destination) + USA3-Canada (stopover) -Asia award flight under one PNR,
1. Would the USA3-Canada-Asia part get cancelled if I decide to skip the USA1 - USA2 segment? If it does get cancelled, am I eligible to get a miles+taxes refund for the unflown one way ticket? (considering that AS awards are based on one way flights)
2. Once I fly Asia - USA1, am I able to make changes to USA1 - USA2 flight as well as the return flights?
3. Is the $15 telephone booking fee per one way or per PNR?
1. Would the USA3-Canada-Asia part get cancelled if I decide to skip the USA1 - USA2 segment? If it does get cancelled, am I eligible to get a miles+taxes refund for the unflown one way ticket? (considering that AS awards are based on one way flights)
2. Once I fly Asia - USA1, am I able to make changes to USA1 - USA2 flight as well as the return flights?
3. Is the $15 telephone booking fee per one way or per PNR?
Jul 7, 2017, 10:14 am
#955
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Q#3 is per PNR, however as booked on the same call, again, agent may waive the second charge but that's not policy.
Jul 7, 2017, 10:15 am
#956
Join Date: Nov 2010
Programs: IHG Platinum
Posts: 1,066
This is really weird. For CX889, CX855 and CX837 departing on 22 March, I see 3, 2 and 5 J seats respectively on ba.com. However, the CS rep only sees J space on CX855.
For CX776 departing March 8 and CX880 departing March 9, I see Y seats available for both flights on ba.com. However, the rep sees no availability on Y, so I unwillingly booked Y+.
Does CX release fewer award seats to partner AS compared to partner BA?
Jul 7, 2017, 7:18 pm
#957
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Are lounge "Day Passes" exclusive to the lounge you purchase them in? Also, how would lounge passes work when you are on a red eye? If I could purchase a day pass at 10PM ish in ANC and then get into the SEA lounge after it opens at 5 the next morning I'd probably buy one my next trip down.
Also, any chance of Alaska renovating the older SEA lounge with things like showers, ect to match the Delta lounge in S terminal?
Also, any chance of Alaska renovating the older SEA lounge with things like showers, ect to match the Delta lounge in S terminal?
Jul 7, 2017, 8:25 pm
#958
Join Date: Jul 2017
Posts: 25
Redemption Question
I am looking to fly to Vietnam/Cambodia next summer. I want to use my Alaska miles to fly Business Class, but I am concerned about the partner airline restrictions.
My optimal flight plan:
DCA - LAX on Alaska
LAX - HKG on Cathay Pacific
HKG - Vietnam/Cambodia (all major airports except for SGN are Cathay Dragon and not Cathay Pacific)
My dilemma is that only SGN in Vietnam is a Cathay Pacific destination. I'd prefer to not fly in and out of the same airport. I'd prefer to fly into SGN and out of HAN using miles at each end of my trip. However, my concern is that Cathay Dragon does not count as the same airline as Cathay Pacific even though they're a part of the same company. Can anyone clarify this for me? If they do not count as the same company, and therefore cannot be on the same ticket, what would be the best alternative?
Thanks!!
My optimal flight plan:
DCA - LAX on Alaska
LAX - HKG on Cathay Pacific
HKG - Vietnam/Cambodia (all major airports except for SGN are Cathay Dragon and not Cathay Pacific)
My dilemma is that only SGN in Vietnam is a Cathay Pacific destination. I'd prefer to not fly in and out of the same airport. I'd prefer to fly into SGN and out of HAN using miles at each end of my trip. However, my concern is that Cathay Dragon does not count as the same airline as Cathay Pacific even though they're a part of the same company. Can anyone clarify this for me? If they do not count as the same company, and therefore cannot be on the same ticket, what would be the best alternative?
Thanks!!
Jul 7, 2017, 8:53 pm
#959
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
I am looking to fly to Vietnam/Cambodia next summer. I want to use my Alaska miles to fly Business Class, but I am concerned about the partner airline restrictions.
My optimal flight plan:
DCA - LAX on Alaska
LAX - HKG on Cathay Pacific
HKG - Vietnam/Cambodia (all major airports except for SGN are Cathay Dragon and not Cathay Pacific)
My dilemma is that only SGN in Vietnam is a Cathay Pacific destination. I'd prefer to not fly in and out of the same airport. I'd prefer to fly into SGN and out of HAN using miles at each end of my trip. However, my concern is that Cathay Dragon does not count as the same airline as Cathay Pacific even though they're a part of the same company. Can anyone clarify this for me? If they do not count as the same company, and therefore cannot be on the same ticket, what would be the best alternative?
Thanks!!
My optimal flight plan:
DCA - LAX on Alaska
LAX - HKG on Cathay Pacific
HKG - Vietnam/Cambodia (all major airports except for SGN are Cathay Dragon and not Cathay Pacific)
My dilemma is that only SGN in Vietnam is a Cathay Pacific destination. I'd prefer to not fly in and out of the same airport. I'd prefer to fly into SGN and out of HAN using miles at each end of my trip. However, my concern is that Cathay Dragon does not count as the same airline as Cathay Pacific even though they're a part of the same company. Can anyone clarify this for me? If they do not count as the same company, and therefore cannot be on the same ticket, what would be the best alternative?
Thanks!!
JAL is an AS redemption option from HAN. Alternatively you could book a paid ticket to HKG on Cathay Dragon or another airline and then an award home from there, although that leads to potential baggage hassles and IRROPS concerns if you're not planning on spending any time in Hong Kong.
Jul 7, 2017, 10:58 pm
#960
Join Date: Jan 2017
Location: CPH
Programs: SK, A3, QR
Posts: 220
Did a quick search on AS website, but couldn't find the answer, so maybe someone here knows:
Did a J flight with Hainan airlines which earns 200% on AS, but am not yet signed up with AS FFP. On some FFP it is possible to retroregister for past 3-6 months flights; is that the case with AS or should I have been signed up before my flight dates?
Thanks
Did a J flight with Hainan airlines which earns 200% on AS, but am not yet signed up with AS FFP. On some FFP it is possible to retroregister for past 3-6 months flights; is that the case with AS or should I have been signed up before my flight dates?
Thanks