2017 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
Originally Posted by shand32783
(Post 27686555)
I would say yes....that's where I was going with this question. If I book the $424 fare my companion and I can upgrade immediately without using the gold upgrade coupons correct? Do I just call and ask for the upgrade then?
Thanks |
Originally Posted by CDKing
(Post 27687918)
It should automatically apply the upgrade after hitting purchase. At least that's what happened during my last instant upgrade fare.
After Purchase the system immediately upgraded me and I was able to select the seats I wanted. Edited to add: To shand32783 -- if the system doesn't upgrade you after you click the request for a complimentary F upgrade and you make your purchase you'll want to call in. But otherwise there's no need to call. |
How good is Alaska air in honoring their guarantee low price policy?
I filled out their form and it tells me it will take 5-7 business days to review, yet the guarantee is for 24 hours since the purchase of airfare. The screenshot I sent them from Expedia did not have a date showing but does show the exact flights and pricing, $160 and change lower than theirs. |
Originally Posted by duranza
(Post 27690179)
How good is Alaska air in honoring their guarantee low price policy?
I filled out their form and it tells me it will take 5-7 business days to review, yet the guarantee is for 24 hours since the purchase of airfare. The screenshot I sent them from Expedia did not have a date showing but does show the exact flights and pricing, $160 and change lower than theirs. |
Originally Posted by duranza
(Post 27690179)
How good is Alaska air in honoring their guarantee low price policy?
I filled out their form and it tells me it will take 5-7 business days to review, yet the guarantee is for 24 hours since the purchase of airfare. The screenshot I sent them from Expedia did not have a date showing but does show the exact flights and pricing, $160 and change lower than theirs. |
I used alaska miles to buy a flight on american airlines, lets say the taxes and partner fees etc were $50 all in.
I then called a few weeks later, to change the reservation to a flight on LAN airlines (since availability now showed up). They charged me the difference in miles cost, but did not charge me any difference in taxes at all. Even after I asked if there were more taxes/fees (there should have been $100 in taxes according to Matrix ITA and a test call earlier to alaska partner reservations just book the LAN flight straight up instead of changing another reservation). My LAN flight through alaska miles is all ticketed now, i got the email, LAN code, i can select seats on LAN etc. But the point remains - I never paid additional taxes which should have been due to me, as alaska CSR said "no extra tax charges only more extra miles". Will I have trouble at checkin? Anyone else experience something similar where more taxes you were expecting weren't collected? |
Originally Posted by duranza
(Post 27690179)
How good is Alaska air in honoring their guarantee low price policy?
I filled out their form and it tells me it will take 5-7 business days to review, yet the guarantee is for 24 hours since the purchase of airfare. The screenshot I sent them from Expedia did not have a date showing but does show the exact flights and pricing, $160 and change lower than theirs. |
Originally Posted by jediwho
(Post 27692070)
It's super quick and easy. I fill out the online form and I get the money in my wallet almost immediately.
1) I found a lower fare on another site: & 2) I found a lower fare on alaskaair.com: Option #2 is the super quick and easy. OP is referring to #1 which requires manual processing by AS |
Originally Posted by CDKing
(Post 27692447)
There are 2 options:
1) I found a lower fare on another site: & 2) I found a lower fare on alaskaair.com: Option #2 is the super quick and easy. OP is referring to #1 which requires manual processing by AS |
AS Fare classes?
Can someone point me to where AS fare classes are explained?
Feeling clueless about some of the classes and it seems they are much more important now |
Anyone getting this message when attempting to log in right now? 9.17pm pst
My Account is currently unavailable and will be restored as quickly as possible. |
Good morning,
Last week I flew YYC-MSP-BOS on DL. I booked a first class fare on delta.com, which showed as "First Class (P)" on my receipt. Flight was originally booked YYC-SEA-BOS, however I did a same-day confirmed change to the routing via MSP; that receipt showed "First Class (F)". Miles posted to my account at 75% of the full earning rate, and no class of service bonus. I'm guessing that there was an underlying Delta fare basis in the H/Q/K category that Delta reported to Alaska... but is this correct? I was expecting 200% miles for these flights... and thus credited them to AS. If you book in First, you can still get economy miles? This wasn't a post-purchase upgrade, but rather a purchased first class fare, albeit nonrefundable. Thanks. |
Originally Posted by makin'miles
(Post 27702014)
Good morning,
Last week I flew YYC-MSP-BOS on DL. I booked a first class fare on delta.com, which showed as "First Class (P)" on my receipt. Flight was originally booked YYC-SEA-BOS, however I did a same-day confirmed change to the routing via MSP; that receipt showed "First Class (F)". Miles posted to my account at 75% of the full earning rate, and no class of service bonus. I'm guessing that there was an underlying Delta fare basis in the H/Q/K category that Delta reported to Alaska... but is this correct? I was expecting 200% miles for these flights... and thus credited them to AS. If you book in First, you can still get economy miles? This wasn't a post-purchase upgrade, but rather a purchased first class fare, albeit nonrefundable. Thanks. I'm not sure if this is an unintended hiccup due to whatever config changes were made to accommodate Economy-Comfort W (which credits based on underlying fare and not W that it books into) |
On December 15, I had a two segment AA flight (booked in F). Somehow, my AS # dropped out of the itinerary.
I waited the two weeks required and then on December 29 used the online tool to claim the missing mileage credit. Now my account has flights in it. The correct number of miles are shown in the "Miles" but the status says "Partner Pending." How long should I expect to wait before the flights actually credit and when should I start emailing AS support if they don't? |
How long does it take for status to be updated?
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