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Consolidated Emirates (EK) awards availability/booking/routing thread

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Old Apr 5, 2014, 3:23 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eponymous_coward
Emirates award guide using Alaska Airlines miles

Routing Rules:

All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.

North American Gateway Cities:

West Coast
Seattle
San Francisco
Los Angeles

Central
Chicago
Dallas
Houston

East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)

Canada
Toronto

Award Chart Links*:

Middle East & Africa

Asia

Europe

*If region is not listed on chart its not available.

Perks

Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.

Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.

Dubai Connect

AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.

Tricks to find Transoceanic availability

Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
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Consolidated Emirates (EK) awards availability/booking/routing thread

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Old May 27, 2014, 7:01 pm
  #811  
 
Join Date: Sep 2012
Location: SFO
Posts: 224
Originally Posted by Kermee
Has anyone tried doing this? Was playing around on the AS website today...
Looks like a great trip! You should come back on CX first for 70K. I'm doing my first Emirates first booked through AS in a couple weeks. Can't wait.
nemme99 is offline  
Old Jun 2, 2014, 7:03 pm
  #812  
 
Join Date: Aug 2013
Location: SEA
Programs: AS MVP
Posts: 21
FYI for anyone using Expert Flyer to check Z availability on Emirates--I have an award ticket booked in business from DAR to DXB, then DXB to SEA with a 2 day stopover in Dubai. EF is now showing Z1 for both flights, and the AS site is showing a mixed cabin award available for my itinerary (1st for DAR to DXB, business for DXB to SEA). But when I called just now to try to switch to 1st, I was told the 1st class request came back unconfirmed for BOTH flights--they were not able to book the even the mixed cabin combination showing on the AS site. So not only can you not go on what EF shows, you can't even trust what's on the AS site. Frustrating to say the least.

So...here's hoping for Z2 sometime between now and November! Speaking of which, does DXB-SEA usually fill up in 1st? I've been checking seating charts on EF daily for that flight, and it looks like it usually has a few seats left in 1st--although of course that doesn't mean things don't fill up last minute. Just curious what people's experience has been on this route.
pnwjourneys is offline  
Old Jun 2, 2014, 10:07 pm
  #813  
 
Join Date: Jun 2011
Location: New York City
Posts: 801
Originally Posted by pnwjourneys
FYI for anyone using Expert Flyer to check Z availability on Emirates--I have an award ticket booked in business from DAR to DXB, then DXB to SEA with a 2 day stopover in Dubai. EF is now showing Z1 for both flights, and the AS site is showing a mixed cabin award available for my itinerary (1st for DAR to DXB, business for DXB to SEA). But when I called just now to try to switch to 1st, I was told the 1st class request came back unconfirmed for BOTH flights--they were not able to book the even the mixed cabin combination showing on the AS site. So not only can you not go on what EF shows, you can't even trust what's on the AS site. Frustrating to say the least.

So...here's hoping for Z2 sometime between now and November! Speaking of which, does DXB-SEA usually fill up in 1st? I've been checking seating charts on EF daily for that flight, and it looks like it usually has a few seats left in 1st--although of course that doesn't mean things don't fill up last minute. Just curious what people's experience has been on this route.
Yes, this is a common issue, unfortunately.

Both unsynced availability (what you're experiencing) and phantom availability.

Looking at seating charts are misleading, as they're not necessarily indicative of loads. The only way to determine whether a flight is full, is to check the load of the particular flight. This can be done using ExpertFLyer, among other tools.
thexfactor is offline  
Old Jun 5, 2014, 2:39 pm
  #814  
 
Join Date: Dec 2008
Programs: Alaska MVP Gold, Hilton Diamond
Posts: 669
How easy (or hard) is to book EK awards in F about 300 days in advance? Looking for honeymoon availability from SEA-BKK.
ffman999 is offline  
Old Jun 5, 2014, 2:56 pm
  #815  
 
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,411
Originally Posted by ffman999
How easy (or hard) is to book EK awards in F about 300 days in advance? Looking for honeymoon availability from SEA-BKK.
If you were getting married in April next year, there's zero availability 300 days in advance. At least that's what I saw when I searched SEA-BKK for April 2015.

But if you look at the next two months or so, there's a fair amount of F availability on EK from SEA to BKK.

Takeaway for me is that EK's unlikely to release F seats that early, but if they're not sold they make them available at some point in time.

It's easy enough to play around on the AS website and do some testing.
dgreen12 is offline  
Old Jun 5, 2014, 11:21 pm
  #816  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Originally Posted by dgreen12
If you were getting married in April next year, there's zero availability 300 days in advance. At least that's what I saw when I searched SEA-BKK for April 2015.

But if you look at the next two months or so, there's a fair amount of F availability on EK from SEA to BKK.

Takeaway for me is that EK's unlikely to release F seats that early, but if they're not sold they make them available at some point in time.

It's easy enough to play around on the AS website and do some testing.
Agree I haven't seen many seats 330 or so out on EK. Haven't had this issue with CX or AA.
beckoa is offline  
Old Jun 8, 2014, 12:46 pm
  #817  
 
Join Date: May 2008
Location: "the world is my country"
Programs: Alaska 100K (aka OWS)
Posts: 811
Just released two J seats SEA-DXB-JNB for Aug 27 (decided to do CX F instead). Of course, there's no guarantee those seats will make it back into inventory.
QT31415 is offline  
Old Jun 10, 2014, 5:00 pm
  #818  
Formerly damitssam
 
Join Date: Nov 2009
Posts: 65
Originally Posted by Kermee
Has anyone tried doing this? Was playing around on the AS website today...





I'd one-way on AS from SEA-LAX and one-way from HKG back to SEA.

Cheers,
Kermee

P.S. I only picked a sample date.
I tried booking multiple times with an extra semgnet of BKK-HKG, all coming up as error. This is for multiple dates. I would say its phantom availability or Emirates won't let you route it that way.
SkyWhale is offline  
Old Jun 12, 2014, 12:45 pm
  #819  
 
Join Date: Aug 2012
Location: LON
Programs: AS MVPG, Marriott Titanium, UA Silver
Posts: 1,350
Just snagged a F award on LAX - DXB at the end of the month
MonThruThurs is offline  
Old Jun 12, 2014, 3:49 pm
  #820  
 
Join Date: Aug 2013
Location: Seattle, WA
Programs: Alaska MVP 75K / SPG Plat (100 Nights) / NEXUS
Posts: 220
Originally Posted by damitssam
I tried booking multiple times with an extra semgnet of BKK-HKG, all coming up as error. This is for multiple dates. I would say its phantom availability or Emirates won't let you route it that way.
Drat. Did you try calling in to book the award instead? You might be right... Might of been too good to be true.

Cheers,
Kermee
Kermee is offline  
Old Jun 13, 2014, 6:05 pm
  #821  
 
Join Date: Mar 2007
Location: Upper Left Corner of the Map
Programs: AS MVPG & Board Room, Marriott Silver, Global Entry
Posts: 2,203
I've not been able to get a 2-day stopover in DXB in my searches. Is it normal for them to do? I am trying to book a trip home that way.
98103 is offline  
Old Jun 14, 2014, 5:00 pm
  #822  
 
Join Date: Aug 2013
Location: LAX
Programs: General Awesome Guy
Posts: 91
Originally Posted by Kermee
Has anyone tried doing this? Was playing around on the AS website today...





I'd one-way on AS from SEA-LAX and one-way from HKG back to SEA.

Cheers,
Kermee

P.S. I only picked a sample date.
That particular LAX to DXB F availability on October 4th has been showing up for a month. I called AS and they said it is not bookable, weeks ago. Kind of a joke how much time countless people have spent trying to book that flight, on that day! Moral of the story -per all the other posts- use expert flyer/kvs etc.
WanderlustB is offline  
Old Jun 15, 2014, 6:45 pm
  #823  
Formerly damitssam
 
Join Date: Nov 2009
Posts: 65
Originally Posted by Kermee
Drat. Did you try calling in to book the award instead? You might be right... Might of been too good to be true.

Cheers,
Kermee
No, but I was literally trying all the different date combinations but in the end decided it wasn't worth the hassle. So eg. LAX-DXB (Nov 1) (DXB-bkk-hkg) Dec 1 / 2/ 3/ 4/ 5.

Was quite comical to try and get one to ticket.

Nothing worked in the end. Would have been great to get another a380 segment
SkyWhale is offline  
Old Jun 16, 2014, 4:12 pm
  #824  
 
Join Date: Jan 2007
Location: SFO
Programs: United 1K, Marriott Platinum, SPG Platinum
Posts: 1,990
Hi All,

So... I had an interesting experience last night on the phone w/ multiple AS agents, and it ended up in a happy ending. TL;DR ~ If you have any questions, call AS and tell them to TRY to book it. It may come back "accepted" from Emirates, even if it's not showing.

My wife and I are going to Dubai + Thailand this December. We're going to DXB via EK, 5 day stopover, then onto BKK. We really wanted A380 F. I had us on two separate itineraries. We were flying ORD-DXB,DXB-BKK. There was only availability in biz for ORD-DXB, and on DXB-BKK there was only 1 seat in F and 1 seat in C. I still booked it anyways, and I did daily searches for better options. I noticed yesterday that there were two seats (at least showing online) on the JFK-DXB A380 flight in F. I called up to book my new itinerary, and the agent was very nice and put us on the same itinerary for JFK-DXB-BKK. She told me that she requested two F on DXB-BKK and it came out working - cool! So she booked it. Then when I got the confirmation e-mail, it turns out that she made a mistake (and I made a mistake by not triple checking). When she re-booked us, she accidentally got rid of our stopover, having the DXB-BKK flight leave the next day. I was really pissed, to put it mildly, as when I now checked the site, there was no more availability on JFK-DXB in F, and as most of you know, these need to be booked as "married" segments. On top of that, there was only business class availability showing on the DXB-BKK flight 5 days later. I called just to give it a try and the agent was able to make the request for JFK-DXB,DXB-BKK, for 2 pax, all in F, and it worked. I though that there would be errors at some point through the process (and there were, but it had to do w/ my mileage redeposit, not the ticket issue), and I woke up in the morning w/ an AS and an EK confirmation number. I see ticket numbers and everything, and I logged in the EK site, and I was able to select seats for us, and we're all set and good to go. I'm not sure if the Emirates back-end changed or what, but I can't really see a logical explanation about how I got my ticket finally booked. Anyhow, I'm pretty stoked... 2 tix 100% in A380 EK F for my wife and I JFK-DXB,DXB-BKK is going to be pretty amazing...
hungarianhc is offline  
Old Jun 16, 2014, 4:24 pm
  #825  
 
Join Date: Jun 2011
Location: New York City
Posts: 801
Originally Posted by hungarianhc
Hi All,

So... I had an interesting experience last night on the phone w/ multiple AS agents, and it ended up in a happy ending. TL;DR ~ If you have any questions, call AS and tell them to TRY to book it. It may come back "accepted" from Emirates, even if it's not showing.

My wife and I are going to Dubai + Thailand this December. We're going to DXB via EK, 5 day stopover, then onto BKK. We really wanted A380 F. I had us on two separate itineraries. We were flying ORD-DXB,DXB-BKK. There was only availability in biz for ORD-DXB, and on DXB-BKK there was only 1 seat in F and 1 seat in C. I still booked it anyways, and I did daily searches for better options. I noticed yesterday that there were two seats (at least showing online) on the JFK-DXB A380 flight in F. I called up to book my new itinerary, and the agent was very nice and put us on the same itinerary for JFK-DXB-BKK. She told me that she requested two F on DXB-BKK and it came out working - cool! So she booked it. Then when I got the confirmation e-mail, it turns out that she made a mistake (and I made a mistake by not triple checking). When she re-booked us, she accidentally got rid of our stopover, having the DXB-BKK flight leave the next day. I was really pissed, to put it mildly, as when I now checked the site, there was no more availability on JFK-DXB in F, and as most of you know, these need to be booked as "married" segments. On top of that, there was only business class availability showing on the DXB-BKK flight 5 days later. I called just to give it a try and the agent was able to make the request for JFK-DXB,DXB-BKK, for 2 pax, all in F, and it worked. I though that there would be errors at some point through the process (and there were, but it had to do w/ my mileage redeposit, not the ticket issue), and I woke up in the morning w/ an AS and an EK confirmation number. I see ticket numbers and everything, and I logged in the EK site, and I was able to select seats for us, and we're all set and good to go. I'm not sure if the Emirates back-end changed or what, but I can't really see a logical explanation about how I got my ticket finally booked. Anyhow, I'm pretty stoked... 2 tix 100% in A380 EK F for my wife and I JFK-DXB,DXB-BKK is going to be pretty amazing...
Congrats.

When you say showing online, I assume you mean on AS.com?
thexfactor is offline  


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