Originally Posted by hungarianhc

Hi All,

So... I had an interesting experience last night on the phone w/ multiple AS agents, and it ended up in a happy ending. TL;DR ~ If you have any questions, call AS and tell them to TRY to book it. It may come back "accepted" from Emirates, even if it's not showing.

My wife and I are going to Dubai + Thailand this December. We're going to DXB via EK, 5 day stopover, then onto BKK. We really wanted A380 F. I had us on two separate itineraries. We were flying ORD-DXB,DXB-BKK. There was only availability in biz for ORD-DXB, and on DXB-BKK there was only 1 seat in F and 1 seat in C. I still booked it anyways, and I did daily searches for better options. I noticed yesterday that there were two seats (at least showing online) on the JFK-DXB A380 flight in F. I called up to book my new itinerary, and the agent was very nice and put us on the same itinerary for JFK-DXB-BKK. She told me that she requested two F on DXB-BKK and it came out working - cool! So she booked it. Then when I got the confirmation e-mail, it turns out that she made a mistake (and I made a mistake by not triple checking). When she re-booked us, she accidentally got rid of our stopover, having the DXB-BKK flight leave the next day. I was really pissed, to put it mildly, as when I now checked the site, there was no more availability on JFK-DXB in F, and as most of you know, these need to be booked as "married" segments. On top of that, there was only business class availability showing on the DXB-BKK flight 5 days later. I called just to give it a try and the agent was able to make the request for JFK-DXB,DXB-BKK, for 2 pax, all in F, and it worked. I though that there would be errors at some point through the process (and there were, but it had to do w/ my mileage redeposit, not the ticket issue), and I woke up in the morning w/ an AS and an EK confirmation number. I see ticket numbers and everything, and I logged in the EK site, and I was able to select seats for us, and we're all set and good to go. I'm not sure if the Emirates back-end changed or what, but I can't really see a logical explanation about how I got my ticket finally booked. Anyhow, I'm pretty stoked... 2 tix 100% in A380 EK F for my wife and I JFK-DXB,DXB-BKK is going to be pretty amazing...