loun80

I was approved and received my Alaska Airlines Platinum Plus Mastercard. An Alaska Airlines Mileage Plus account must have been set up for me during the application/approval process. How do I find out my Alaska Airlines Mileage Plus account number?

invalyd

Call them.

jerryhung

For Canada
I notice MBNA asks Mileage Plan # again on the application form, that's good vs. them auto-matching incorrectly

this is from GCR.ca -> MBNA application page
I got the "unable to decide" result (I cancelled just 2 months ago)

Finkface

Hmm, Mr. Fink applied last week and there was nowhere on the online form to put his MP number that I saw. He got the card yesterday so we'll see if the points/companion cert post. If not, I guess we'll be calling.

JJonahJ

Super! I guess they put back the field for AS membership number because they had too many unresolved/incorrect MP accounts, and gave up on trying to stop people from keying in whichever MP# they want at application time (i.e., single family of 6 people all diverting points to same account!).

Of note, recently when I called MBNA at 1-877-428-6060 and pressed 2 to check the status of the new application (2 days after applying online), it asked for the last 4 digits of my phone number, and DOB...and the automated system looked up the info and then informed me that I was approved, and even told me the credit limit. Not sure if this is new, cuz for me, the past few years, it's always failed to find my new card applications and always redirected me to talk to a human. Is this new? Or have I (and wife) always been a 'difficult' case to look up (till recently)?

JJonahJ

Save yourself (himself) some headaches - call now before the first statement posts, to verify his MP # is correct on the card.

Finkface

Ok, just called. Yes, they have the correct MP number. Thanks!

jerryhung

I'll call in a few days to see if I get the same experience then, thanks

The email I got right after approval (has Ref #) has this part
If you wish to check the status of your application, please call our Customer Service team, quoting the Reference Number above, at:
1-888-898-1620
Available 24 hours

JJonahJ

For the past year+ all of my MBNA applications have gone to pending, and there is NO reference number to quote. Not even a followup email like you got, with the reference number, thus I have to key in my phone and DOB to locate the file.

BTW, I've just tried that number you've listed (1-888-898-1620, it's now Saturday evening), and it says their Card Services office is now closed, and to call back on Monday during business hours.

Conversely, the number I listed in my prior post (1-877-428-6060) still connects to the automated system and allows me to key in my phone number (full 10 digits, not last 4 digits as I mentioned earlier), and then asks for my year of birth. It located my application and gave me the "Congratulations" response. Works on the weekends!

jerryhung

Thanks JJ

I don't recall getting an email, especially with Ref #, beforehand either
so now we can enter ASMP # and get email, I think it's NEW and GOOD improvements

I just called 1-877-428-6060, 1 for English, 2 for Status, enter phone #, birth year = Congrats, your credit limit is 10K (so definitely not my 0% Plat card that I applied in April with higher limit)

Now to wait it in mail and for GCR $60 cashback

grandgourmand

Just curious, are you guys applying for new cards with or without having an existing card?

I just cancelled my last two a month ago and waiting another 6 months or whatever before re-applying. Doing the slow churn...

bjywong

I thought you could get away with just waiting another 3 months before reapplying?

jerryhung

My $60 GCR email just came today (8/3)
Waiting for card to arrive then
This is my ONLY MBNA Alaska card at the moment (I only hold 1 at max)

Jma12

You are only allow to have 1 AS card.

jerryhung

I called MBNA today to confirm my AS #
As I suspected, MBNA had the wrong AS # despite me entering it during my application

Already sees my 25K after 1st purchase
Waiting for 25K to transfer to my account after monthly statement