Website Problems/Issues thread
Oct 3, 2010 | 6:15 pm
#241
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: NZ Koru Plat, TG*G, QF G, Accor Plat
Posts: 12,928
Can't make a seat allocation/request MEL-AKL 18 NOV NZ123
For reasons unexplained, I cannot make a seat allocation for my flight MEL-AKL NZ124 on 18 Nov. Call centre said they would put in a request, but I also note that ExpertFlyer is also unable to pull-down the current seatmap. Aircraft is B744. I successfully have seat 29C allocated for AKL-MEL on NZ 123 (same day return 
)
I wonder if this is a transition problem with the Seat/Seat+B/ etc fate structure TT?
)I wonder if this is a transition problem with the Seat/Seat+B/ etc fate structure TT?
Oct 3, 2010 | 6:24 pm
#242
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,856
For reasons unexplained, I cannot make a seat allocation for my flight MEL-AKL NZ124 on 18 Nov. Call centre said they would put in a request, but I also note that ExpertFlyer is also unable to pull-down the current seatmap. Aircraft is B744. I successfully have seat 29C allocated for AKL-MEL on NZ 123 (same day return )
I wonder if this is a transition problem with the Seat/Seat+B/ etc fate structure TT?
)I wonder if this is a transition problem with the Seat/Seat+B/ etc fate structure TT?
Oct 3, 2010 | 7:57 pm
#243
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
FYI the specific error message we get if we try to get the seat map on the GDS terminal is: "ADV SEATING NOT AVAILABLE" if that helps.
Oct 3, 2010 | 9:29 pm
#244
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: NZ Koru Plat, TG*G, QF G, Accor Plat
Posts: 12,928
ExpertFlyer Voice. Thanks! I suspect problem at Air NZ end....new fare structure/product being implemented.
Oct 4, 2010 | 1:16 am
#246
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: NZ Koru Plat, TG*G, QF G, Accor Plat
Posts: 12,928
OK, problem seems to be resolved and I have access to the PE seating for my return as well.
Only PE 1 seat left, so I have snaffled that
Upper Deck PE reserved for Works Deluxe pax, with 2 pax per 3-seat block and 1 pax per 2-seat block.
Only PE 1 seat left, so I have snaffled that
Upper Deck PE reserved for Works Deluxe pax, with 2 pax per 3-seat block and 1 pax per 2-seat block.
Oct 23, 2010 | 5:48 am
#247
Join Date: Dec 2009
Location: Dunedin, New Zealand
Programs: Air NZ Airpoints
Posts: 192
Is it just me or is logging into your airpoints account from the top right hand corner of the airnz.co.nz page take you to a completely different interface instead of myairnz now? Is this the non-flash version that people requested?
Oct 23, 2010 | 9:38 pm
#248
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: NZ Koru Plat, TG*G, QF G, Accor Plat
Posts: 12,928
Must be you. Both methods sent me to the same (flash) place.
Oct 23, 2010 | 11:22 pm
#249
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
If you don't have flash installed, or have high security settings, then it reverts to a non-flash extremely limited version of the site.
Oct 24, 2010 | 12:11 am
#250
Join Date: Dec 2009
Location: Dunedin, New Zealand
Programs: Air NZ Airpoints
Posts: 192
I certainly have flashed still installed as I can see the myairnz.co.nz page fine. I'll just have to go that website directly now. I think this change coincided with Google Chrome's recent update to version 7 (I didn't alter any of the security settings). I don't have this problem in either Opera or IE8.
Oct 24, 2010 | 4:59 pm
#252
Join Date: May 2008
Location: AKL
Programs: NZ Black, QF Gold, Marriott Titanium, Accor Plat
Posts: 1,941
Oct 24, 2010 | 5:21 pm
#253
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,721
I'm stilling get the flash one useing FireFox 3.6 for OSX10.6
Oct 28, 2010 | 6:12 pm
#254
Join Date: Jul 2009
Programs: QF Gold
Posts: 1,243
It looks like they're doing some updates on the "How far can you go?" page. It shows flights to Canberra for $0 (sadly not true ) and a flight to an unnamed destination above the Arctic circle for $102, but when you click on it you end up with an even less thrilling destination-Masterton.
) and a flight to an unnamed destination above the Arctic circle for $102, but when you click on it you end up with an even less thrilling destination-Masterton.
Last edited by Shazzadude; Oct 29, 2010 at 9:43 pm
Oct 28, 2010 | 8:40 pm
#255
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,856
It looks like they're doing some updates on the "How far can you go?" page. It shows flights to Canberra for $0 (sadly not true ) and a flight to an unnamed destination above the Arctic circle for $102, but when you click on it you end up with a destination even less thrilling destination-Masterton.
) and a flight to an unnamed destination above the Arctic circle for $102, but when you click on it you end up with a destination even less thrilling destination-Masterton.