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Old Jan 3, 2020, 8:46 pm
  #166  
 
Join Date: Jan 2020
Programs: Emirates Skywards, Air NZ Airpoints
Posts: 6
The $1m+ was just a guess. Reality is it would be much much higher but for what it costs to maintain a high profile figure at EP1 for Air NZ I would think maintaining someone's status would be a no brainer, especially when the criteria is unpublished. I'm sure many of us have taken an unplanned flight to maintain our status level, with unpublished criteria EP1 don't really have the opportunity so to be stripped without notice would frustrate me as well. 🤷.♂️
Nzglen is offline  
Old Jan 3, 2020, 8:55 pm
  #167  
 
Join Date: Jan 2020
Programs: Emirates Skywards, Air NZ Airpoints
Posts: 6
Originally Posted by Beckett66
That sounds like truly shoddy corporate behaviour. But it really just lays bare the fact that EP1 status is a personal inducement for corporate decision-makers to steer spending towards NZ even if it's not in the company's interests. I expect that there are converse situations where a CEO requires all flying on NZ, regardless of whether there are better or cheaper alternatives available, merely to retain their EP1 status. These CEOs will always be able to claim that the decision is based on other factors (as this CEO will do if this blows up). But we now know of at least 1 case where EP1 status was enough to sway a CEO's decision-making towards self-interest.
You're right previous company policy was to fly Air NZ as default. Apparently no longer...
Nzglen is offline  
Old Mar 10, 2020, 2:46 am
  #168  
 
Join Date: Mar 2020
Posts: 2
EP1

Kia Ora,

Hey I’m a current Air NZ agent. With the EP1 designation in concern you as a pax have to previously hold NZ Star elite membership. Then after based on how often you fly you may be contacted by NZ to reward you with the EP1 designation.
lounge benefits include access to any Star Alliance First class lounge aside from access to any NZ Lounge. You get a dedicated number to call 24/7 for bookings/ changes / personal concierge. Escorts from check in to Lounge then to gate. Choose when to board first one on or Last. In love with a specific Business Premier seat you will get it every time. Always first cabin unless requested otherwise. Extended check in time. We will hold the flight with on reasonable timeframe. So much more. This is what I’ve seen not what exact guide to earn or benefits. That secret is closely kept. Travel well!

Ma Te Wa!




Originally Posted by WellingtonFlyer
Has Air NZ released any more info about the new "exclusive
enefits" of the invitation-only Elite Priority One status? Also, has anyone received an invitation yet?

I can't seem to find any info about it apart from the initial announcement back in November last year. This is surprising considering the announced changes to the Airpoints Programme come into affect in 12 days.

Does anyone have info about the 777-200 refit status either? NZ seems to be very quite on realising info at the moment.

Thanks
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Rahim Mohamed is offline  
Old Mar 10, 2020, 2:48 am
  #169  
 
Join Date: Mar 2020
Posts: 2
if ep1 requests it it shall happen unless flight is full


Originally Posted by NZ_Flyer
Old thread but new reference point...

ZQN-AKL and there was an EP1 on board. They were seated and during boarding the FSM addressed them by name and gave out a bottle of water. Heard the FSM give the other FA a brief heads up who the EP1 was and where they were.

The EP1 didn't have a middle seat blocked out despite travelling by themselves and other rows in the FF seating section having middle seats free...you'd think they'd at least proactively block for them.
Rahim Mohamed is offline  
Old Mar 10, 2020, 4:18 am
  #170  
 
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
Elite priority one tag

Originally Posted by Trumpkin
I noticed on a recent flight that John Key had one of the older Gold Elite luggage tags on his bag, so maybe even the PM isn't Elite Priority One.
I have seen the small metal EP1 car key tag waiting for car pickup at the Auckland valet parking.
Beano is offline  
Old Aug 7, 2021, 1:30 am
  #171  
 
Join Date: Mar 2019
Location: Wellington, New Zealand
Programs: Air New Zealand Gold Elite
Posts: 31
Anybody know if these benefits have changed? Had an EP1 on my RAR-AKL flight. Nobody met them at the gate on arrival in AKL, no escort from INTL to DOM, and the DOM lounge staff didn’t recognise him until about 20 minutes later when the manager embarrassingly and profusely apologised to him for not having the EP1 lounge open for him. I should say that he seemed the best the kind of bloke who didn’t care about all that fuss and turned red when they kept loudly apologising.
PontiacBandit1848 is offline  
Old Aug 7, 2021, 7:32 pm
  #172  
 
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Originally Posted by PontiacBandit1848
Anybody know if these benefits have changed? Had an EP1 on my RAR-AKL flight. Nobody met them at the gate on arrival in AKL, no escort from INTL to DOM, and the DOM lounge staff didn’t recognise him until about 20 minutes later when the manager embarrassingly and profusely apologised to him for not having the EP1 lounge open for him. I should say that he seemed the best the kind of bloke who didn’t care about all that fuss and turned red when they kept loudly apologising.
EP1’s can choose whether the want the VIP treatment or not. If they don’t want the escorts then it gets noted in their file and no special treatment
NZ_Flyer is offline  
Old Aug 8, 2021, 5:17 am
  #173  
 
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
Blacklist airnz

Originally Posted by Nzglen
Interestingly the CEO of my company (a household name in NZ) was recently downgraded from EP1 to Elite and was so pissed off he effectively black listed Air NZ for the entire company (circa 600) people. Now everyone is scrambling to find alternative airlines. His travel may have decreased but the company as a whole must spend $1m+ easily on airfares. Ridiculous decision by Air NZ!

As an aside I peeked into the IO lounge last week ex ALK International. Aside from the privacy it was pretty underwhelming.
so the whole company including himself would have no lounge access as they would now have to fly Jetstar.

IS the CEO still working for your company ?
Beano is offline  
Old Jun 10, 2022, 5:47 pm
  #174  
 
Join Date: May 2003
Location: Sun Peaks, Taupo.
Programs: NZ Elite, AC SE100K, Westjet Teal, Marriott Bonvoy Gold Elite, Nexus, Global Entry
Posts: 6,136
While chatting with Koru lounge agents on the 7th whilst they were reissuing BP's for me during the fog, I glanced at their flight list.
The right hand column for notes had EPI notes for a couple of pax.
Googled both out of curiosity, one runs a large ag/food company the other head honcho for a sports outfit.
The lounge had a table area showing reserved, presumably for them
taupo is offline  
Old Jun 10, 2022, 6:26 pm
  #175  
FlyerTalk Evangelist
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,211
Also demonstrates poor protection of private information by AirNZ. Yeah, I know we have all seen the printed lists and had a peek…
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Thai-Kiwi is online now  
Old Jun 11, 2022, 1:15 am
  #176  
 
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
Lounge table for EP1

Originally Posted by taupo
While chatting with Koru lounge agents on the 7th whilst they were reissuing BP's for me during the fog, I glanced at their flight list.
The right hand column for notes had EPI notes for a couple of pax.
Googled both out of curiosity, one runs a large ag/food company the other head honcho for a sports outfit.
The lounge had a table area showing reserved, presumably for them
was that the koru lounge in Taupo ?
Beano is offline  
Old Jun 11, 2022, 4:27 am
  #177  
 
Join Date: May 2003
Location: Sun Peaks, Taupo.
Programs: NZ Elite, AC SE100K, Westjet Teal, Marriott Bonvoy Gold Elite, Nexus, Global Entry
Posts: 6,136
Originally Posted by Beano
was that the koru lounge in Taupo ?
LOL, no.
AKL Dom
taupo is offline  
Old Jun 24, 2022, 3:07 pm
  #178  
 
Join Date: Dec 2021
Location: WLG
Programs: NZ*GE
Posts: 40
Wellington Regional Lounge VIP area?

Not sure how common this is but they opened up an additional area in the Wellington regional lounge due to crowding. It is through the door beyond the buffet area. Possibly an area otherwise reserved for VIP.

Nothing special though! Just a few chairs, it was nice and quiet. Thought you folks would be interested anyway, I know how much everyone likes to see behind closed doors
Alphapapa is offline  
Old Jun 24, 2022, 3:08 pm
  #179  
 
Join Date: Dec 2021
Location: WLG
Programs: NZ*GE
Posts: 40
Wellington Regional Lounge VIP area?

Not sure how common this is but they opened up an additional area in the Wellington regional lounge due to crowding. It is through the door beyond the buffet area. Possibly an area otherwise reserved for VIP.

Nothing special though! Just a few chairs, it was nice and quiet. Thought you folks would be interested anyway, I know how much everyone likes to see behind closed doors
Alphapapa is offline  
Old Jun 24, 2022, 7:21 pm
  #180  
 
Join Date: Jan 2016
Posts: 2,645
That extra space has been there for ages, pre covid. Most only just got around to opening it up again with higher demand for the lounge.
nzkarit is offline  


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