Elite Priority One
#211
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
Several of my clients are EP1 and their annual spend is substantial.
#212
Join Date: Oct 2016
Posts: 5
On TT flights the ISM greets all GE customers and gives them a newspaper and NC headphones. While I'm not GE to me seeing people being greeted like this and acknowledged are the sort of touch that makes a company great.
It's like the difference between crew - there is a ISM in Wgtn called Adrian who is a larger than life Maori guy. He looks at every boarding pass on boarding and on the vast majority of passes (I'm assuming the ones he can actually read!) will personally greet the passenger by their name. I'm always excited when I see him at the gate as he's a pleasure to fly with.
It's like the difference between crew - there is a ISM in Wgtn called Adrian who is a larger than life Maori guy. He looks at every boarding pass on boarding and on the vast majority of passes (I'm assuming the ones he can actually read!) will personally greet the passenger by their name. I'm always excited when I see him at the gate as he's a pleasure to fly with.
The transformation to a nuts and cola airline is complete.
#213
Join Date: Oct 2016
Posts: 5
correct that’s my point - no sense in all the *G getting wound up over it. It’s not aimed at loyalty it’s new business.
#214
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 1,218
If we were being nosey, could you estimate how much...
#215
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
It wouldn't be an estimate. With my CRM I can see down to the cent how much they've spent. I won't say how much on a public forum as this will obviously reveal the spend criteria for 'individual spend' EP1s.
However, I can say that there have been several times I've booked some trips where the flights for one person have been in the high five-figures and some into the six-figures. Obviously only the NZ portions of these trips count for EP1 but it does demonstrate how much in general they spend.
However, I can say that there have been several times I've booked some trips where the flights for one person have been in the high five-figures and some into the six-figures. Obviously only the NZ portions of these trips count for EP1 but it does demonstrate how much in general they spend.
#216
Join Date: Jan 2016
Posts: 2,645
There have been numbers thrown around in past like corporate spend in the half to a million+ a year. EP1 is to try and set the corporate policy such that flights are AirNZ > *A > others. An guess if AirNZ doesn't see your company jumping ship it won't EP1 the decision maker. E.g. a large portion of the spend is domestic.
And with things like the UATP travel card they can see how much you are spending with other airlines etc.
With the way "gifts" are set up in NZ Govt and the All of Govt travel contracts. Don't think any Govt employees or MPs will get EP1
And with things like the UATP travel card they can see how much you are spending with other airlines etc.
With the way "gifts" are set up in NZ Govt and the All of Govt travel contracts. Don't think any Govt employees or MPs will get EP1
#217
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
There have been numbers thrown around in past like corporate spend in the half to a million+ a year. EP1 is to try and set the corporate policy such that flights are AirNZ > *A > others. An guess if AirNZ doesn't see your company jumping ship it won't EP1 the decision maker. E.g. a large portion of the spend is domestic.
Correct. There are no government employees, MPs, or Ministers who are EP1s.
#218
Join Date: Feb 2013
Programs: NZ*E
Posts: 2
I remember Adrian with enormous fondness, but haven't seen him for ages. Indeed, a few weeks ago when flying domestic A320 in Row 1, I was chatting the two crew and neither had heard of him - even with a description as well as the name, so I assumed he had left some time ago.
Regarding the person commenting about greetings for Elites, I can confirm that of my last 6 Int'l flights over the last 6 months, I was only greeted at my seat twice. It has been steadily getting less frequent over the last 6-8 years though - I assume all due to the burgeoning number of Elites that started in 2011 with the changes to the tier system that made it much much easier to get GE. (Not forgetting the 10 banked years given to all existing Elites that had had 10 or more years of Elite at that time, to stop their complaints about the changes).
Regarding the person commenting about greetings for Elites, I can confirm that of my last 6 Int'l flights over the last 6 months, I was only greeted at my seat twice. It has been steadily getting less frequent over the last 6-8 years though - I assume all due to the burgeoning number of Elites that started in 2011 with the changes to the tier system that made it much much easier to get GE. (Not forgetting the 10 banked years given to all existing Elites that had had 10 or more years of Elite at that time, to stop their complaints about the changes).
#219
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,122
Adrian left a few years ago now - might have even been pre Covid.
So many of the A320 cabin crew these days are new hires that wouldn't know him. A number of A320 ISMs have also moved to widebody now as well, with quite a few of those people people outside Auckland.
So many of the A320 cabin crew these days are new hires that wouldn't know him. A number of A320 ISMs have also moved to widebody now as well, with quite a few of those people people outside Auckland.
#220
Join Date: May 2022
Location: NZ, UK, ITA
Programs: Air NZ (*GE), ALL Accor (Diamond)
Posts: 111
Just passed through SYD on my way back from LAX and got a peek inside the EP1 space. Very swish, understated - reminded me a lot of the private room in SIN, but it’s not as big as Auckland, which is two storey.
I was speaking with a friend who’s a member (hence my quick peek inside, before I had to go), the invitation to membership is exactly as LyingFlat explains, it’s based solely on spend, with a large portion calculated based on local spending.
My buddy is a CEO of a public firm, and has been EP1 for at least three years, he explains there are only 100 members (or so) at a time, and he was invited via., a personal letter from Mr Foran. It certainly sounds very cool!
Cheers,
AK
I was speaking with a friend who’s a member (hence my quick peek inside, before I had to go), the invitation to membership is exactly as LyingFlat explains, it’s based solely on spend, with a large portion calculated based on local spending.
My buddy is a CEO of a public firm, and has been EP1 for at least three years, he explains there are only 100 members (or so) at a time, and he was invited via., a personal letter from Mr Foran. It certainly sounds very cool!
Cheers,
AK
#221
Join Date: Feb 2013
Location: AKL
Programs: NZ*E, QR Plat
Posts: 366
Just passed through SYD on my way back from LAX and got a peek inside the EP1 space. Very swish, understated - reminded me a lot of the private room in SIN, but it’s not as big as Auckland, which is two storey.
I was speaking with a friend who’s a member (hence my quick peek inside, before I had to go), the invitation to membership is exactly as LyingFlat explains, it’s based solely on spend, with a large portion calculated based on local spending.
My buddy is a CEO of a public firm, and has been EP1 for at least three years, he explains there are only 100 members (or so) at a time, and he was invited via., a personal letter from Mr Foran. It certainly sounds very cool!
Cheers,
AK
I was speaking with a friend who’s a member (hence my quick peek inside, before I had to go), the invitation to membership is exactly as LyingFlat explains, it’s based solely on spend, with a large portion calculated based on local spending.
My buddy is a CEO of a public firm, and has been EP1 for at least three years, he explains there are only 100 members (or so) at a time, and he was invited via., a personal letter from Mr Foran. It certainly sounds very cool!
Cheers,
AK
#222
Join Date: Jan 2015
Programs: NZ*E, Accor Plus Platinum
Posts: 117
Considering you can spend around $20K on one return business class ticket to JFK, I'd think the threshold for EP1 would be more like 24,000-30,000SP, or $330K per year spent on NZ metal?
Maybe an invite to EP1 is based more on who you are vs your actual spend with the airline if the spend threshold is so low?
#223
Join Date: Jan 2016
Posts: 2,645
That seems an incredibly low threshold. I often fly for around $11 NZD per status point, which would make 3000 status points (if all metal) only a spend of $33,000 NZD.
Considering you can spend around $20K on one return business class ticket to JFK, I'd think the threshold for EP1 would be more like 24,000-30,000SP, or $330K per year spent on NZ metal?
Maybe an invite to EP1 is based more on who you are vs your actual spend with the airline if the spend threshold is so low?
Considering you can spend around $20K on one return business class ticket to JFK, I'd think the threshold for EP1 would be more like 24,000-30,000SP, or $330K per year spent on NZ metal?
Maybe an invite to EP1 is based more on who you are vs your actual spend with the airline if the spend threshold is so low?
#225
Join Date: Jan 2015
Programs: NZ*E, Accor Plus Platinum
Posts: 117
That makes sense, if it is generating business for NZ then absolutely makes sense they are EP1. I imagine the business sent NZ's way is in the tens or hundreds of millions per annum.