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Old May 26, 2023, 9:46 pm
  #211  
 
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
Originally Posted by FlytoomuchNZ
it’s more about what Air NZ can get from you rather than rewarding for spend, from what I can gather. If they have all your business why spend more on you..
It has everything to do with how much gets spent. The point of programmes like this is to ensure the airline keeps getting that spend, rather than having it diverted to a competitor.

Several of my clients are EP1 and their annual spend is substantial.
LyingFlat is offline  
Old May 26, 2023, 10:28 pm
  #212  
 
Join Date: Oct 2016
Posts: 5
Originally Posted by sbiddle
On TT flights the ISM greets all GE customers and gives them a newspaper and NC headphones. While I'm not GE to me seeing people being greeted like this and acknowledged are the sort of touch that makes a company great.

It's like the difference between crew - there is a ISM in Wgtn called Adrian who is a larger than life Maori guy. He looks at every boarding pass on boarding and on the vast majority of passes (I'm assuming the ones he can actually read!) will personally greet the passenger by their name. I'm always excited when I see him at the gate as he's a pleasure to fly with.
Agree he’s awesome, been with the airline for years. However I’ve noticed he’s the exception. ISM’s are greeting GE less and less and in fact in recent months, Akl -Perth return (yes), Akl-Mel return (no), Akl-Sin return (no), Akl-Bkk return (no), Akl-Syd return (no) and never on domestic. In most cases not even welcome back, and certainly never by name.

The transformation to a nuts and cola airline is complete.
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Old May 26, 2023, 10:31 pm
  #213  
 
Join Date: Oct 2016
Posts: 5
Originally Posted by LyingFlat
It has everything to do with how much gets spent. The point of programmes like this is to ensure the airline keeps getting that spend, rather than having it diverted to a competitor.

Several of my clients are EP1 and their annual spend is substantial.

correct that’s my point - no sense in all the *G getting wound up over it. It’s not aimed at loyalty it’s new business.
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Old May 26, 2023, 10:45 pm
  #214  
 
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 1,218
Originally Posted by LyingFlat
It has everything to do with how much gets spent. The point of programmes like this is to ensure the airline keeps getting that spend, rather than having it diverted to a competitor.

Several of my clients are EP1 and their annual spend is substantial.
If we were being nosey, could you estimate how much...
kiwifrequentflyer is offline  
Old May 27, 2023, 2:33 am
  #215  
 
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
Originally Posted by kiwifrequentflyer
If we were being nosey, could you estimate how much...
It wouldn't be an estimate. With my CRM I can see down to the cent how much they've spent. I won't say how much on a public forum as this will obviously reveal the spend criteria for 'individual spend' EP1s.

However, I can say that there have been several times I've booked some trips where the flights for one person have been in the high five-figures and some into the six-figures. Obviously only the NZ portions of these trips count for EP1 but it does demonstrate how much in general they spend.
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Old May 27, 2023, 3:59 am
  #216  
 
Join Date: Jan 2016
Posts: 2,645
There have been numbers thrown around in past like corporate spend in the half to a million+ a year. EP1 is to try and set the corporate policy such that flights are AirNZ > *A > others. An guess if AirNZ doesn't see your company jumping ship it won't EP1 the decision maker. E.g. a large portion of the spend is domestic.

And with things like the UATP travel card they can see how much you are spending with other airlines etc.

With the way "gifts" are set up in NZ Govt and the All of Govt travel contracts. Don't think any Govt employees or MPs will get EP1
nzkarit is online now  
Old May 27, 2023, 4:32 am
  #217  
 
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
Originally Posted by nzkarit
There have been numbers thrown around in past like corporate spend in the half to a million+ a year. EP1 is to try and set the corporate policy such that flights are AirNZ > *A > others. An guess if AirNZ doesn't see your company jumping ship it won't EP1 the decision maker. E.g. a large portion of the spend is domestic.
There are multiple categories of EP1 each with it's own criteria. That is why some large companies have multiple staff who are EP1.

Originally Posted by nzkarit
And with things like the UATP travel card they can see how much you are spending with other airlines etc.
Not necessarily true. Large companies often have multiple FOPs for various reasons. One of which is to prevent NZ seeing their total travel spend on other airlines. Many of these companies use UATP for NZ only and then have a credit card for other airlines. All of this is usually held on file by their TMC. However, NZ can infer how much their corporate contract holders are spending on other airlines from the booking data of clients of Tandem Travel, a TMC which is a business division of NZ.

Originally Posted by nzkarit
With the way "gifts" are set up in NZ Govt and the All of Govt travel contracts. Don't think any Govt employees or MPs will get EP1
Correct. There are no government employees, MPs, or Ministers who are EP1s.
LyingFlat is offline  
Old Jun 1, 2023, 2:12 am
  #218  
 
Join Date: Feb 2013
Programs: NZ*E
Posts: 2
I remember Adrian with enormous fondness, but haven't seen him for ages. Indeed, a few weeks ago when flying domestic A320 in Row 1, I was chatting the two crew and neither had heard of him - even with a description as well as the name, so I assumed he had left some time ago.

Regarding the person commenting about greetings for Elites, I can confirm that of my last 6 Int'l flights over the last 6 months, I was only greeted at my seat twice. It has been steadily getting less frequent over the last 6-8 years though - I assume all due to the burgeoning number of Elites that started in 2011 with the changes to the tier system that made it much much easier to get GE. (Not forgetting the 10 banked years given to all existing Elites that had had 10 or more years of Elite at that time, to stop their complaints about the changes).
alacritynz is offline  
Old Jun 1, 2023, 2:27 am
  #219  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,122
Adrian left a few years ago now - might have even been pre Covid.

So many of the A320 cabin crew these days are new hires that wouldn't know him. A number of A320 ISMs have also moved to widebody now as well, with quite a few of those people people outside Auckland.
sbiddle is online now  
Old Aug 27, 2023, 10:49 pm
  #220  
 
Join Date: May 2022
Location: NZ, UK, ITA
Programs: Air NZ (*GE), ALL Accor (Diamond)
Posts: 111
Just passed through SYD on my way back from LAX and got a peek inside the EP1 space. Very swish, understated - reminded me a lot of the private room in SIN, but it’s not as big as Auckland, which is two storey.

I was speaking with a friend who’s a member (hence my quick peek inside, before I had to go), the invitation to membership is exactly as LyingFlat explains, it’s based solely on spend, with a large portion calculated based on local spending.

My buddy is a CEO of a public firm, and has been EP1 for at least three years, he explains there are only 100 members (or so) at a time, and he was invited via., a personal letter from Mr Foran. It certainly sounds very cool!

Cheers,

AK
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airbourne_kiwi is offline  
Old Aug 28, 2023, 1:20 am
  #221  
 
Join Date: Feb 2013
Location: AKL
Programs: NZ*E, QR Plat
Posts: 366
Originally Posted by airbourne_kiwi
Just passed through SYD on my way back from LAX and got a peek inside the EP1 space. Very swish, understated - reminded me a lot of the private room in SIN, but it’s not as big as Auckland, which is two storey.

I was speaking with a friend who’s a member (hence my quick peek inside, before I had to go), the invitation to membership is exactly as LyingFlat explains, it’s based solely on spend, with a large portion calculated based on local spending.

My buddy is a CEO of a public firm, and has been EP1 for at least three years, he explains there are only 100 members (or so) at a time, and he was invited via., a personal letter from Mr Foran. It certainly sounds very cool!

Cheers,

AK
I know 2 x EP1's and both of them travel around (prob around 2400-3000SP), they are EP1's because they are massive freight forwarders - with NZ
JANZFlyer is offline  
Old Aug 28, 2023, 1:32 am
  #222  
 
Join Date: Jan 2015
Programs: NZ*E, Accor Plus Platinum
Posts: 117
Originally Posted by JANZFlyer
I know 2 x EP1's and both of them travel around (prob around 2400-3000SP), they are EP1's because they are massive freight forwarders - with NZ
That seems an incredibly low threshold. I often fly for around $11 NZD per status point, which would make 3000 status points (if all metal) only a spend of $33,000 NZD.

Considering you can spend around $20K on one return business class ticket to JFK, I'd think the threshold for EP1 would be more like 24,000-30,000SP, or $330K per year spent on NZ metal?

Maybe an invite to EP1 is based more on who you are vs your actual spend with the airline if the spend threshold is so low?
greg23 is offline  
Old Aug 28, 2023, 1:38 am
  #223  
 
Join Date: Jan 2016
Posts: 2,645
Originally Posted by greg23
That seems an incredibly low threshold. I often fly for around $11 NZD per status point, which would make 3000 status points (if all metal) only a spend of $33,000 NZD.

Considering you can spend around $20K on one return business class ticket to JFK, I'd think the threshold for EP1 would be more like 24,000-30,000SP, or $330K per year spent on NZ metal?

Maybe an invite to EP1 is based more on who you are vs your actual spend with the airline if the spend threshold is so low?
The key was they are freight forwarders. It is not personal spend it is about looking after the decision makers in companies.
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nzkarit is online now  
Old Aug 28, 2023, 1:39 am
  #224  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,122
EP1 has never just been just about $ spend or who you are.
sbiddle is online now  
Old Aug 28, 2023, 1:43 am
  #225  
 
Join Date: Jan 2015
Programs: NZ*E, Accor Plus Platinum
Posts: 117
Originally Posted by nzkarit
The key was they are freight forwarders. It is not personal spend it is about looking after the decision makers in companies.
That makes sense, if it is generating business for NZ then absolutely makes sense they are EP1. I imagine the business sent NZ's way is in the tens or hundreds of millions per annum.
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greg23 is offline  


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