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Old Jan 31, 2024, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ATLCDG
Content from on.the.bowery


In 2024, customers will find La Premiere on to 11 destinations.

La Premiere is available if you are flying to Tokyo, Los Angeles, San Francisco, New-York City (JFK), Washington DC, Miami, Abidjan, Singapore, Mexico City*, Sao Paulo and Dubai.

*Please note that Air France will discontinue the La Premiere service on the Mexico City (MEX) route on the 31st of March.

In 2024, you will find La Premiere on the following flights :

(All flights are in / out of Paris CDG. Exact timing varies during the year. These times are based on departures and arrivals in the month of May or August (middle of 2024)).

From Paris to New York City (JFK) :
AF4 10:30 - 12:45
AF6 13:30 - 15:50
AF8 16:30 - 18:50 (This flight does not systematically offer P Product)
AF10 18:30 - 20:40 (This flight will not offer P product after the month of June)
From New York City (JFK) to Paris :
AF1 16:30 - 05:55+1
AF5 18:30 - 08:05+1
AF7 21:30 - 11:05+1 (This flight does not systematically offer P Product)
AF9 23:15 - 12:40+1 (This flight will not offer P product after the month of June)


From Paris to Los Angeles (LAX) :
AF20 08:45 - 11:25 (P Product on this flight only in July and August)
AF22 10:40 - 13:05
AF24 13:30 - 16:05
From Los Angeles (LAX) to Paris :
AF21 13:40 - 09:20+1 (P Product on this flight only in July and August)
AF23 15:20 - 11:15+1
AF25 18:30 - 14:20+1


From Paris to San Francisco (SFO) :
AF84 10:15 - 12:45
From San Francisco (SFO) to Paris :
AF83 15:00 - 10:50+1


From Paris to Abidjan (ABJ) :
AF702 14:35 - 18:55
From Abidjan (ABJ) to Paris :
AF703 21:30 - 05:55+1


From Paris to Singapore (SIN) :
AF256 21:15 - 16:30+1
From Singapore (SIN) to Paris :
AF257 22:30 - 06:10+1


From Paris to Miami (MIA) :
AF90 14:05 - 17:55
From Miami (MIA) to Paris :
AF99 20:15 - 11:15+1


From Paris to Tokyo Haneda (HND) :
AF274 22:00 - 18:30+1
From Tokyo Haneda (HND) to Paris :
AF293 00:05 - 07:55


From Paris to Washington (IAD) :
AF54 14:00 - 16:21
From Washington (IAD) to Paris :
AF55 18:45 - 08:05+1


From Paris to Sao Paulo (GRU) :
AF460 10:10 - 16:45
From Sao Paulo (GRU) to Paris :
AF459 18:55 - 11:05+1


From Paris to Dubai (DXB) :
AF662 13:45 - 22:25
From Dubai (DXB) to Paris :
AF655 00:40 - 06:00


From Paris to Mexico City (MEX) :
AF178 11:35 - 16:55 (ends in March)
From Mexico City (MEX) to Paris :
AF179 19:55 - 14:35+1 (ends in March)



Previously this travel class was available on the 772 too.

These flights are operated by a fleet of 19 specific 777-300ER (F-GSQA/B/C/F/G/H/I/J/K/L/M/U/V/Y and F-GZNA/B/C/D, and E)

Other routes that previously operated La Premiere service but are now terminated (as P service) included Osaka, Lagos, Beijing, Atlanta, Shanghai, Hong Kong, Chicago, Houston, Montreal and Johannesburg. (Or even the overnight flight to Sao Paulo for example.)

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Old Jul 25, 2020, 12:38 am
  #61  
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New at CDG for P PAX for security checks . I like it pretty much ; the red carpet throughout the escort path is impressive . Well done to AF and ADP teams for this great result.






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Old Jul 25, 2020, 2:31 am
  #62  
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Originally Posted by brunos
Another great idea: amenity kits and pyjamas will only be available on board if you requested them ahead of time.
That is assuming that AF gets its execution right. Having the staff board the correct number and the list of pax requests to allocate the treasured items.
That sounds like a lot of work for lots of people with little cost saving and big risk of a situation like "sorry, we don't have you in our list" or "sorry we only boarded 1 PJ".
I don't think it will have to be ordered in advance but distributed on board only to pax who want it. I have made this suggestion to AF some months ago for amenity kits. When you travel a lot, it is such a waste to receive a full kit while I may need only the toothbrush and the earplugs for instance. So I suggested them to have everything available on-board on-demand.
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Old Jul 25, 2020, 2:32 am
  #63  
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Originally Posted by Bullspread
New at CDG for P PAX for security checks . I like it pretty much ; the red carpet throughout the escort path is impressive . Well done to AF and ADP teams for this great result.






For the last picture, is this a new rear exit of the dedicated check-in lounge ?
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Old Jul 25, 2020, 4:18 am
  #64  
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Originally Posted by Goldorak
I don't think it will have to be ordered in advance but distributed on board only to pax who want it. I have made this suggestion to AF some months ago for amenity kits. When you travel a lot, it is such a waste to receive a full kit while I may need only the toothbrush and the earplugs for instance. So I suggested them to have everything available on-board on-demand.
These are only words, but my reading is different (from the link above)
"Nous voulons pouvoir demander, par exemple, par avance à nos clients ce qu’ils souhaitent retrouver à bord (trousses de confort, pyjamas, etc.) et personnaliser l’offre en fonction de leurs attentes individuelles et éviter ainsi le gâchis."

In F giving one PJ and amenity kit is part of the product, even if superfluous.
On all airlines I know, the FA goes through the F cabin asking if you want PJ and what size. No one is forcing you to accept it. If your version is correct, AF would still load PJs, and kits, but wait for the pax to ask for it?

In J, AF moved a long time ago to have the amenity kit already at the seat. You version would simply mean that the FA would go through the cabin offering amenity kits to those who want. One reason AF moved to load all seats with kits is that it reduces the work of FAs once boarding is complete. In any case, making kits on-demand would significantly increase personal interaction, not a great idea nowadays.
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Old Jul 26, 2020, 8:30 am
  #65  
 
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I also getting more and more perplexed about P customer service guidelines...

I had a trip to GRU booked for April (1st way in J and back from GRU in P).
I had to modify the tickets for beginning of Sept my flights were cancelled and Ulti teal confirmed me that P cabin would be available.

Unfortunately, P cabin will not be available and I was automatically downgraded to J.
I called them to try to find a solution (was OK to fly with another airline or to make a stop in MEX) but only option was to fly in J (fine for me).
But AF did not want to reimburse the tickets differenceas I quote "we informed you 14 days before the flight and you could have cancelled your tickets if you did not want to fly in J" ????

I ended up getting something after 5 calls/emails with them but I had to beg for it !
I really found them excellent in handling my numerous flights cancelled in March, April & May but my different interactions recently have not been simple...
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Old Jul 28, 2020, 8:44 am
  #66  
 
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Had a late August/early September flight booked JFK-CDG. Will delay it to Columbus Day or Spring if La Premiere is going to be J+ for the time being... Dissapointing.
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Old Jul 29, 2020, 12:08 pm
  #67  
 
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Had the same problem to book a r/t GRU-CDG in LaPremière for beginning of Sept.
P is no longer available (until...??) as the route is operated with the new A350.
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Old Jul 29, 2020, 1:41 pm
  #68  
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I just came across this and I'm feeling very depressed https://thetravelersclub.boardingare...ours-a-letude/
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Old Jul 29, 2020, 2:25 pm
  #69  
 
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Originally Posted by Goldorak
I just came across this and I'm feeling very depressed https://thetravelersclub.boardingare...ours-a-letude/
Indeed, this is depressing and I hope they will be wrong

I feel bad for the Hippo that were promised P ground service
More seriously, I have several flights planned in P until end of year to MEX and GRU and I hope service will be back to normal very soon... interesting to have more info about miles compensation as well... (I got 500 miles for no service in J between CDG - BCN... such a joke)
I would be surprised if AF decides to stop these 2 destinations as the cabin is always full.

I think this decision would be terrible for AF global brand image as P service has always been part of AF glorious days ! If so, I would definitely start flying with other airlines and I am sure a lot of passengers would do the same...
It would also confirm how bad AF is handling communication and customer experience but we already know that

I deeply hope that this article is way too pessimistic
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Old Jul 29, 2020, 4:51 pm
  #70  
 
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Sad indeed. Surprised not to see some cities on the list of P destinations:

1. Extremely surprised: San Francisco
2. Really surprised. Sao Paulo, Mexico, Johannesburg
3. Surprised, but probably borderline: some of the African desinations (Libreville, Abidjan), Atlanta (I always thought that with ATL being a major transfer hub there should be some P demand there)
4. Not surprised: Houston (oil industry not doing well), Beyrouth (country going down the toilet), Miami (P was a collateral damage, the real idea was to bring the A380 with lots of seats to MIA in winter), Dubai (too much competition), and all the other destinations which hadn't been served with a P cabin in the past years
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Old Jul 30, 2020, 12:53 am
  #71  
 
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Néanmoins, pour d’autres que la décence nous impose de ne pas citer, cette idée devrait pouvoir faire son chemin arguant notamment le fait que les prestations La Première ne seraient consommées que par les clients surclassés ou ceux qui ont payé leur billet en miles, les payant, eux, ne consommeraient presque rien.
C'mon 'paying' FTers, you know what is up to you so that us, the poor plebeian mass, might still dream about burning our miles one day for a P flight.
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Old Jul 30, 2020, 1:16 am
  #72  
 
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Originally Posted by Porcepic
C'mon 'paying' FTers, you know what is up to you so that us, the poor plebeian mass, might still dream about burning our miles one day for a P flight.
About my own experience, this is absolutely wrong
I have always had lunch / dinner in all my P flights (probably > 20 in total) and it will be even more right if there is no dedicated P lounge with decent food menu

AF marketing should probably care a little bit more about their customers rather than them only !
LH or BA will get new clients very soon...
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Old Jul 30, 2020, 2:34 am
  #73  
 
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Originally Posted by matmatlr
About my own experience, this is absolutely wrong
I have always had lunch / dinner in all my P flights (probably > 20 in total) and it will be even more right if there is no dedicated P lounge with decent food menu

AF marketing should probably care a little bit more about their customers rather than them only !
LH or BA will get new clients very soon...
Same here. I cannot go without food on 10+ hour flights, or on an early morning CDG-JFK. Truly enjoy what they serve(d) on board.

Whether LH and BA will get more customers... many people that used to fly Premiere from CDG will now just go to J class rather than transit somewhere. For those that will absolutely want to fly First: Yes, LH is maintaining a much larger Frist Class capacity, and the service on board and on the ground is back to quasi-normal. But capacity is reduced nevertheless (less A380s, and I think also less A346 with F). LX keeps the capacity, F on all longhaul planes. Currently reduced network and no F lounge. BA? It was a poor product before, and it's an insult now. I'd rather take AF in J than BA in First, especially when leaving from CDG/going to CDG, but also when transiting. LHR is such a nightmare.
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Old Jul 30, 2020, 3:34 am
  #74  
 
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Originally Posted by San Gottardo
Same here. I cannot go without food on 10+ hour flights, or on an early morning CDG-JFK. Truly enjoy what they serve(d) on board.

Whether LH and BA will get more customers... many people that used to fly Premiere from CDG will now just go to J class rather than transit somewhere. For those that will absolutely want to fly First: Yes, LH is maintaining a much larger Frist Class capacity, and the service on board and on the ground is back to quasi-normal. But capacity is reduced nevertheless (less A380s, and I think also less A346 with F). LX keeps the capacity, F on all longhaul planes. Currently reduced network and no F lounge. BA? It was a poor product before, and it's an insult now. I'd rather take AF in J than BA in First, especially when leaving from CDG/going to CDG, but also when transiting. LHR is such a nightmare.
Agree with you concerning LHR nightmare
LX might me a good option as well... Never flew with them in P so can't comment in details but I was reading nice reviews about it
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Old Jul 30, 2020, 3:41 am
  #75  
 
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Originally Posted by matmatlr
Agree with you concerning LHR nightmare
LX might me a good option as well... Never flew with them in P so can't comment in details but I was reading nice reviews about it
There are posts in this forum with a point-to-point comparison of AF vs LX vs LH First. In a nutshell "you'll appreciate it as much as AF, but for slightly different things". I would rank it a tad higher than LH, but personal preferences will make different people prefer different products (some think a small cabin of 4 is private, others find it claustrophobic; some don't like the curtains and think it's claustrophobic, others don't mind; some will love the large tables, others are fine with what AF has; and so on; some rate the more flamboyant style of AF service over the more subdued but consistent style of the LX service... first world first class problems)
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