Flight Pass - Class Action Lawsuit!
Oct 24, 2007, 1:24 pm
#16
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Enthusiastically I hope...though the only lawyer I can think of who would relish suing AC is PunishedEdmonontian. I've argued that if SEs and other pass users are so upset about the loss, initially of the COS bonus, and now of this limitation to upgrading, then this is the way to send AC a message. But in the end, they'll just wimp out.
Oct 24, 2007, 1:45 pm
#17
Join Date: Oct 2003
Location: YVR
Programs: WS Platinum, former AC E35K
Posts: 6,335
If it is true that they have or are in the process of taking away complimentary J upgrades based on J availability, then people should have a case. Sending AC a msg won't do much, people should get some sort of refund as many here did buy the pass for comp upgrades, not to pay 1100 roundtrip to sit in Y. But lets not jump the gun just yet.
Oct 24, 2007, 1:51 pm
#18
Join Date: Feb 2002
Location: Montreal
Programs: SE 1MM, SPG Plat, Hilton Diamond
Posts: 39
Just booked yul - yyz today on AC 429 AC 425
Tired to upgrade and was not able too even through J=1 on expertflyer.com
And ac.com is still selling seats in J for both flights.
It could be that both flights are in a over-sell and that's why they are not giving away the seats. Can anyone confirm this?
Tired to upgrade and was not able too even through J=1 on expertflyer.com
And ac.com is still selling seats in J for both flights.
It could be that both flights are in a over-sell and that's why they are not giving away the seats. Can anyone confirm this?
Flight 425 J=1, C=1, Z=0, lots of space in economy
Flight 429 J=0, C=0, Z=0 Soldout in J.
Another well communicated enhanced benefit.
Oct 24, 2007, 2:58 pm
#24
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
Oct 24, 2007, 4:05 pm
#26
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
Just used a US Commuter pass on AC742 which looks like this:
AC 742 J2 C0 Z0
The upgrade was refused by the web. But processed by the call centre.
No flash or updates in the CIC's that I see
AC 742 J2 C0 Z0
The upgrade was refused by the web. But processed by the call centre.
No flash or updates in the CIC's that I see
Last edited by ABG; Oct 24, 2007 at 4:14 pm
Oct 24, 2007, 4:32 pm
#28
Join Date: Apr 2003
Location: YYZ
Programs: AC E75K, Amex Plat, NEXUS, Aman-user (not really a -junkie)
Posts: 1,721
I still think the Z theory is the most plausible...
Oct 24, 2007, 4:35 pm
#29
Join Date: Apr 2003
Location: YYZ
Programs: AC E75K, Amex Plat, NEXUS, Aman-user (not really a -junkie)
Posts: 1,721
This whole thing is really ridiculous. When they take a nice chunk of money from you upfront (12K in my case), the least one can expect is that they won't pull the benefits... Bad decision by someone in some department !
Oct 24, 2007, 4:41 pm
#30
Join Date: Mar 2000
Location: YVR
Posts: 9,999
This whole thing is really ridiculous. When they take a nice chunk of money from you upfront (12K in my case), the least one can expect is that they won't pull the benefits.
It's AC, remember?