AC cost cutting going to far?
#16
Join Date: Dec 2003
Location: Toronto, Ontario, Canada
Posts: 3,393
Instead of saying they will charge $5 for video, why not simply increase the fare by $5? Also, if the BOB is also $5, why not include the $5 in the price of the airfare and serve everyone food, if people decline the food then you're in the profit because they still paid for it.
Honestly, who'll notice an extra $10 on most on-ways?... YYC- LAX $129 with no food and no AVOD, or $139 for full food service and AVOD. The choice to me is clear.
Honestly, who'll notice an extra $10 on most on-ways?... YYC- LAX $129 with no food and no AVOD, or $139 for full food service and AVOD. The choice to me is clear.
#17
Original Poster
Join Date: Oct 2003
Location: YVR
Programs: WS Platinum, former AC E35K
Posts: 6,335
Instead of saying they will charge $5 for video, why not simply increase the fare by $5? Also, if the BOB is also $5, why not include the $5 in the price of the airfare and serve everyone food, if people decline the food then you're in the profit because they still paid for it.
Honestly, who'll notice an extra $10 on most on-ways?... YYC- LAX $129 with no food and no AVOD, or $139 for full food service and AVOD. The choice to me is clear.
Honestly, who'll notice an extra $10 on most on-ways?... YYC- LAX $129 with no food and no AVOD, or $139 for full food service and AVOD. The choice to me is clear.
When they say 5 dollars for AVOD, will that be per movie, or for the whole flight?
#18
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,925
All the customer comparing fares will see is that AC is $10 more expensive. And in travel agent computers and online reservations services, priority on the screen goes to the lowest fares, progressing to the highest, so AC beginning with a higher base fare would be biasing itself. What is clear to you is not so clear. Besides, what if I don't want to watch AVOD or have a sandwich. Why should I subsidize you?
#19
Join Date: Dec 2005
Location: Iqaluit
Programs: Programs? I don't need no stinking programs
Posts: 1,194
Straw poll
How often do you fly in paid domestic J on AC ? Not an upgrade, not an award, not the domestic leg of an international J itinerary, but a plain point-to-point Executive class fare within Canada (or North America).
For my part I haven't done so since January, though I've been sat up front often enough since then. The small but noticeable deteriorations in domestic J service (refurbished planes notwithstanding ) in that period are making it less likely that I will bother to pay for it in the future.
#20
Join Date: Dec 2005
Location: Iqaluit
Programs: Programs? I don't need no stinking programs
Posts: 1,194
I don't buy this as a valid argument at all. Part of the "package" from AC is membership in Aeroplan with status benefits, including upgrades. Part of the package you're buying by committing to payiny up-front for a [now overpriced] flight pass is upgrades. That means getting the service that the people paying $3k get (and yes, there are lots of them too). The only way you can view this is those people are getting screwed.
#21
Join Date: Feb 2004
Location: Canada
Posts: 881
The number of J seats on the A-321 is being reduced from 24 to 20. On the A-320 the J cabin is being reduced from 20 seats to 14. You thus seem to be correct.
#22
Join Date: May 2006
Programs: Hertz PC, QF Plat, Velocity Gold, HHonors Gold, SPG Gold
Posts: 2,804
But the problem is the BoB is crap. Stale sandwiches, day old salads. On some routes, they haul it across the country for the return. Not even chilled, had it been fresh that morning. More than once, I have witnessed the cart in the aisle containing packages with yesterday's date. Warm beer/wine for $6 is a rip-off.
Down here in Australia we have http://www.virginblue.com.au/pdfs/fl...la_cart_VB.pdf
This is our 2nd major airline which was launched as a LCC, but is now becoming more of a New World Carrier or whatever the saying goes...
Very nice fresh food, the chicken tandoori wrap is YUM!!!!
#23
Join Date: May 2006
Programs: Hertz PC, QF Plat, Velocity Gold, HHonors Gold, SPG Gold
Posts: 2,804
Yes and No
I am in J I shouldn't have to pay for anything extra I have already paid $1100 extra for the flight which should include food, drinks, better seat etc etc
As lots of airlines have cut back service, and now AC are starting to in J, I would be happy to pay extra if it means I could get nice food even in J. BOB is not appropriate to J on any airline but if it means I can buy some nice food instead of a "fruit and nuts" service it would be ok
I am in J I shouldn't have to pay for anything extra I have already paid $1100 extra for the flight which should include food, drinks, better seat etc etc
As lots of airlines have cut back service, and now AC are starting to in J, I would be happy to pay extra if it means I could get nice food even in J. BOB is not appropriate to J on any airline but if it means I can buy some nice food instead of a "fruit and nuts" service it would be ok
#24
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Thanks for the Memories !!!
Posts: 10,666
I don't mean to be rude but they have been cutting J service for years..........
We could start a list:
From 40 inch+ pitch to 37 inch.....
Chocolate...........
Cookies.......
Ice cream...........
Fresh fruit.........
Can anyone add to the cut list?
We could start a list:
From 40 inch+ pitch to 37 inch.....
Chocolate...........
Cookies.......
Ice cream...........
Fresh fruit.........
Can anyone add to the cut list?
#25
Join Date: May 2006
Programs: Hertz PC, QF Plat, Velocity Gold, HHonors Gold, SPG Gold
Posts: 2,804
I have only had a real interest in AC for about 9 months so I have missed a bit !
#26
Join Date: Jul 2002
Location: YUL
Programs: Various airline, hotel and credit card programs
Posts: 1,908
Earlier this week I met in Montreal an AC FA with lots of seniority, and he metioned to me that he heard about plans to charge for meals on the flights to London in Y.
Would it be surprising? Not really! Look how fast they removed meal service in Y from the Caribbean flights.
Would it be surprising? Not really! Look how fast they removed meal service in Y from the Caribbean flights.
#28
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,074
Without wishing to pry into others' financial affairs or spending habits, I am a bit curious to hear the AC forum's answers to the following question :
How often do you fly in paid domestic J on AC ? Not an upgrade, not an award, not the domestic leg of an international J itinerary, but a plain point-to-point Executive class fare within Canada (or North America).
For my part I haven't done so since January, though I've been sat up front often enough since then. The small but noticeable deteriorations in domestic J service (refurbished planes notwithstanding ) in that period are making it less likely that I will bother to pay for it in the future.
How often do you fly in paid domestic J on AC ? Not an upgrade, not an award, not the domestic leg of an international J itinerary, but a plain point-to-point Executive class fare within Canada (or North America).
For my part I haven't done so since January, though I've been sat up front often enough since then. The small but noticeable deteriorations in domestic J service (refurbished planes notwithstanding ) in that period are making it less likely that I will bother to pay for it in the future.
I flew YYZ/YUL on Wednesday this week on a Latitude pass(M class) and did an u/g to J.Received 2 glasses of wine(served chilled^) and a choice of meals.(domestic 767 no less)
IMO both segments were at times outside of meal service.
R/T flights were/are 777 service.There was a meal provided with choices on a 2 pm departure.
#29
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,466
Earlier this week I met in Montreal an AC FA with lots of seniority, and he metioned to me that he heard about plans to charge for meals on the flights to London in Y.
Would it be surprising? Not really! Look how fast they removed meal service in Y from the Caribbean flights.
Would it be surprising? Not really! Look how fast they removed meal service in Y from the Caribbean flights.
#30
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,074
Imagine what will be avaiable for the 5 hour return flight.The previous supplied meals were always overdone.