Aug 16, 2022, 2:28 pm
Last edit by: Adam Smith
Please see this thread for questions on access to the Signature Suites. Moderator note: questions about access posted in this thread will be deleted.
Directory of Lounge Threads
AC has three types of lounges. Each has its own thread. This thread is for Signature Suites. If you have questions about another type of lounge, please visit the relevant thread.
AC Signature Suite website
Retired threads with Signature Suite information:
If you have questions about the chauffeur service, there is a specific thread for that.
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
Directory of Lounge Threads
AC has three types of lounges. Each has its own thread. This thread is for Signature Suites. If you have questions about another type of lounge, please visit the relevant thread.
- Maple Leaf Lounges (“MLLs”): essentially, regular lounges
- Café: café-style lounge with limited access and grab-and-go food
- Signature Suites: essentially, only for long-haul international business class passengers
AC Signature Suite website
Retired threads with Signature Suite information:
If you have questions about the chauffeur service, there is a specific thread for that.
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
AC Signature Suites - information & experiences (2022 onwards)
Jul 2, 2022, 3:44 pm
#91
Join Date: Jun 2021
Posts: 99
I guess I missed this until now but Aeroplan flexible business class bookings (and First Class redemptions) are eligible for entry. Do tickets in this category include the use of the vehicle transfer service and other benefits associated with the signature class experience (paid)?
Jul 2, 2022, 6:47 pm
#92
Join Date: Feb 2001
Location: SEA once more (previously CDG and NRT)
Programs: Former DL DM and UA 1k, now a J class free agent (UA Gold, AS MVP Gold)
Posts: 2,450
Jul 4, 2022, 8:20 pm
#93
Join Date: May 2007
Location: London and Madrid
Programs: BA Gold, UA 2MM, Hyatt Globalist, Columbia Record & Tape Club Triple Diamond VIP
Posts: 580
Field report, 4 July
Just a quick report - on 4 July, there were lines (maybe 5 minutes) from the time I arrived until the time I left (19:00 - about 22:00). Service was quick and the food very good. The staff are exceptionally nice and helpful. Crowding, delays and grumpy travelers were omnipresent but the SS was an oasis.
I transferred from a domestic flight and was not offered a transfer. It would have been nice given the environment. Does anyone know what the criteria are?
I was very grateful to be able to spend time in the SS versus the other options available at YYZ. The pot de crème is now my new favorite dessert.
I transferred from a domestic flight and was not offered a transfer. It would have been nice given the environment. Does anyone know what the criteria are?
I was very grateful to be able to spend time in the SS versus the other options available at YYZ. The pot de crème is now my new favorite dessert.
Jul 5, 2022, 9:07 am
#94
Join Date: May 2015
Location: EXT, sometimes NYC/LON/YQT
Programs: Aeroplan, SPG/Marriott, Radisson Rewards
Posts: 774
Just a quick report - on 4 July, there were lines (maybe 5 minutes) from the time I arrived until the time I left (19:00 - about 22:00). Service was quick and the food very good. The staff are exceptionally nice and helpful. Crowding, delays and grumpy travelers were omnipresent but the SS was an oasis.
I transferred from a domestic flight and was not offered a transfer. It would have been nice given the environment. Does anyone know what the criteria are?
I was very grateful to be able to spend time in the SS versus the other options available at YYZ. The pot de crème is now my new favorite dessert.
I transferred from a domestic flight and was not offered a transfer. It would have been nice given the environment. Does anyone know what the criteria are?
I was very grateful to be able to spend time in the SS versus the other options available at YYZ. The pot de crème is now my new favorite dessert.
Jul 9, 2022, 6:50 am
#95
Join Date: Oct 1999
Location: New York
Posts: 7,347
June 2022
Vancouver Signature Suite
It was definitely an improvement over Maple Leaf Lounge, but staffs did not really automatically give you the a la carte menu unless you asked. The buffet was okay, but the a la carte menu was better.
Vancouver Signature Suite
It was definitely an improvement over Maple Leaf Lounge, but staffs did not really automatically give you the a la carte menu unless you asked. The buffet was okay, but the a la carte menu was better.
Jul 9, 2022, 8:28 am
#96
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Interesting. When I went, I was greeted as I arrived upstairs, and was encourated to dine at the a la carte dining area where I was immediately given a menu.
Jul 9, 2022, 2:39 pm
#98
Join Date: Feb 2001
Location: SEA once more (previously CDG and NRT)
Programs: Former DL DM and UA 1k, now a J class free agent (UA Gold, AS MVP Gold)
Posts: 2,450
Jul 9, 2022, 11:50 pm
#99
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 658
Feedback from dad in SSL today (19:45-21:30):
- packed, much more people compared to previous visits before Covid
- really good food and service
- tiny tiny portions, order two items from each course to be full (and fwiw his appetite is very average)
Unfortunately I won’t be on any SSL-eligible tickets until early next year.
- packed, much more people compared to previous visits before Covid
- really good food and service
- tiny tiny portions, order two items from each course to be full (and fwiw his appetite is very average)
Unfortunately I won’t be on any SSL-eligible tickets until early next year.
Jul 10, 2022, 12:14 am
#100
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,453
I wonder to what extent current crowding levels are attributable to the inevitable delays every evening vs. high summer demand more generally. Delays mean that pax stay in the SS longer and later than AC had planned, thus creating more overlap with pax on later flights. (Those later flights themselves might be delayed, but pax probably won't know of the delay until they're at the airport and thus show up at the SS for an on-time departure.)
Jul 22, 2022, 4:32 pm
#101
Join Date: Jul 2022
Posts: 3
Is this lounge worth it? Yes, yes it is, “sir we don’t have Moët Rose but we have Laurent Perrier Rose” yeah that will do! Best lounge in North America hands down.
I don’t have enough posts to give you a picture of the bottle but it was perfectly chilled. Service in this lounge is 5 star restaurant, my wife is pregnant and they made her multiple mocktail concoctions when she told them.
Also yes lounge is busy but service is top notch, the lineup to get into the premium plaza lounge, good luck.
I don’t have enough posts to give you a picture of the bottle but it was perfectly chilled. Service in this lounge is 5 star restaurant, my wife is pregnant and they made her multiple mocktail concoctions when she told them.
Also yes lounge is busy but service is top notch, the lineup to get into the premium plaza lounge, good luck.
Last edited by Adam Smith; Jul 22, 2022 at 7:31 pm Reason: Merge consecutive posts by same user
Jul 25, 2022, 6:36 pm
#103
Join Date: Jun 2022
Programs: Aeroplan
Posts: 30
They were out of the venison and the branzino. Everything was delicious with the exception of the lentil soup which was actively gross. I compared it to coffee grounds, my partner compared it to mud. We made a brave attempt at it and then set it aside - at which point the (amazing) server commented that it wasn’t for her either. All in all, an amazing experience.
Jul 27, 2022, 2:19 pm
#104
Join Date: Jan 2015
Location: YQB
Programs: AC SE100K-1MM, Bonvoy Gold, HHonors Diamond, VIA Premier, NEXUS/GE
Posts: 816
They were out of the venison and the branzino. Everything was delicious with the exception of the lentil soup which was actively gross. I compared it to coffee grounds, my partner compared it to mud. We made a brave attempt at it and then set it aside - at which point the (amazing) server commented that it wasn’t for her either. All in all, an amazing experience.