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AC Signature Suites - information & experiences (2022 onwards)

Old Aug 16, 2022, 2:28 pm
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Please see this thread for questions on access to the Signature Suites. Moderator note: questions about access posted in this thread will be deleted.

Directory of Lounge Threads

AC has three types of lounges. Each has its own thread. This thread is for Signature Suites. If you have questions about another type of lounge, please visit the relevant thread.
  • Maple Leaf Lounges (MLLs): essentially, regular lounges
  • Caf: caf-style lounge with limited access and grab-and-go food
  • Signature Suites: essentially, only for long-haul international business class passengers

AC Signature Suite website

Retired threads with Signature Suite information:
If you have questions about the chauffeur service, there is a specific thread for that.

canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1

Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
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AC Signature Suites - information & experiences (2022 onwards)

Old Jun 23, 2022, 3:48 pm
  #76  
m.y
 
Join Date: Aug 2009
Location: YYZ
Programs: AC 75k, Marriott Titanium
Posts: 1,167
I was at the YYZ SS today, no wait when I entered around 3:30pm, but there was a line up when I left the lounge around 5:15pm.
m.y is offline  
Old Jun 23, 2022, 3:54 pm
  #77  
 
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 3,024
There are often lineups at dinner hour, esp. with the number of TATL flights departing in early evening.
Symmetre is offline  
Old Jun 25, 2022, 4:35 pm
  #78  
 
Join Date: Aug 2014
Location: YYC
Posts: 2,079









Another visit to the SSL, far busier than my previous visits this year but I didn't have to wait in line nor did I see any lines. All of the a la carte dining room tables were full as well as most of the other seating.

Service took a bit longer than before but still excellent quality. they were out of champagne flutes at one point. Much better than Polaris lounges of which I visited two last week.

My server, Mike, the same one I've had before, informed me that there will be a new menu offering for a la carte within a few weeks.
YYCCL3 is offline  
Old Jun 25, 2022, 5:15 pm
  #79  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,542
Originally Posted by YYCCL3
they were out of champagne flutes at one point.
Good. Hopefully they ditch them entirely.
canadiancow is online now  
Old Jun 27, 2022, 7:59 am
  #80  
 
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,518
This was from a few days ago. I was worried about timing since I only had a 2h international-international transit (really 1h20min minus boarding time). Inbound flight arrived early but got stuck waiting for staff at international transit security (flew in from a non-secured country). But I was able to get a full 3-courses and coffee in.

Been to the YYZ SS before, first time at the YVR SS. I was impressed with the dining options, but I wish the lounge was bigger to accommodate relaxing and work areas. Service was average, they forgot my drink order and sometimes took a while to clear my plate even though lounge was half full.

In terms of food and drinks, I think AC SS is best of all business lounges. But for lounging, work, and showers, I prefer AA Flagship or UA Polaris more.



Menu

Foie gras - this was very tasty

Salmon - this was ok, it was good but I was expecting more flavor

Didn't offer any dessert, so I got this salted caramel thing from the buffet

Didn't try the buffet except for the dessert, but it had a decent selection of vegan and non-vegan food
hirohito888 is offline  
Old Jun 27, 2022, 10:51 am
  #81  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,726
Originally Posted by hirohito888
Been to the YYZ SS before, first time at the YVR SS. I was impressed with the dining options, but I wish the lounge was bigger to accommodate relaxing and work areas. Service was average, they forgot my drink order and sometimes took a while to clear my plate even though lounge was half full.
Thanks for the review! All things considered, would you say you prefer the YVR or YYZ SS, and is the difference large enough to favor connecting in one airport versus the other?
dkc192 is offline  
Old Jun 27, 2022, 1:35 pm
  #82  
 
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,518
Originally Posted by dkc192
Thanks for the review! All things considered, would you say you prefer the YVR or YYZ SS, and is the difference large enough to favor connecting in one airport versus the other?
I prefer YVR over YYZ in terms of ambience, just feels more spacious and great tarmac views. And YVR doesn't get as busy as YYZ. I went to YYZ SS during TATL rush and it was pretty full, probably 90% seats taken, YVR only got to around 50% full. Granted I was there in the early part when there were only 5 international flights later in the afternoon/evening (NRT, ZRH, FRA, LHRx2).

I would just pick based on connection times and maybe reliability(?), I'm not sure how the mess is going on at YYZ. YVR was relatively calm except for my aforementioned transit security wait.
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Old Jun 28, 2022, 2:02 pm
  #83  
 
Join Date: Jul 2009
Posts: 615
View from the Wing had a review with pictures recently.

https://viewfromthewing.com/air-cana...r-review-2022/

The tomahawk steak looks delicious, though unfortunately it doesn't seem like a permanent menu item.
illico is offline  
Old Jun 29, 2022, 7:52 am
  #84  
 
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 660
Originally Posted by illico
View from the Wing had a review with pictures recently.

https://viewfromthewing.com/air-cana...r-review-2022/

The tomahawk steak looks delicious, though unfortunately it doesn't seem like a permanent menu item.
Thats got to be the best lounge steak out there. Hopefully theyre getting massive praise for it so that they keep it as a standard menu item.
yyztozag is offline  
Old Jun 29, 2022, 8:48 am
  #85  
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,677
Wow! I wish they had it when I went through last week! Because Air Canada doesn't believe in punctuality, I didn't have much time to spend in the Signature Suite.
diburning is offline  
Old Jun 29, 2022, 7:36 pm
  #86  
 
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA PP, Hilton LT Diamond, Marriott Gold Elite, Avis PC
Posts: 2,951
I am in the YVR SS now. Great food, very friendly and attentive service and fantastic views over the tarmac. On top of that my flight is showing an on time departure, not sure what more I could ask for
ACflyerDE is offline  
Old Jun 29, 2022, 7:39 pm
  #87  
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,369
Originally Posted by ACflyerDE
On top of that my flight is showing an on time departure, not sure what more I could ask for
I think you should buy a lottery ticket.
ChrisA330 is offline  
Old Jul 1, 2022, 3:26 am
  #88  
 
Join Date: Oct 2005
Posts: 5
We are soon going to be on the 9:35pm flight from YYZ to FRA. Seeing the delays over the last few days (some days it departed way after midnight) I am wondering how long the SSL stays open, do they keep it open until the last AC flight left for the day?
wollew is offline  
Old Jul 1, 2022, 5:19 am
  #89  
 
Join Date: May 2015
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Originally Posted by wollew
We are soon going to be on the 9:35pm flight from YYZ to FRA. Seeing the delays over the last few days (some days it departed way after midnight) I am wondering how long the SSL stays open, do they keep it open until the last AC flight left for the day?
When I was there (and, of course, heavily delayed... 1:30am takeoff) on Sunday, they told me they were closing at 12:30am, which is later than the published hours, FWIW.
D404 is offline  
Old Jul 2, 2022, 12:14 pm
  #90  
 
Join Date: Mar 2005
Location: YVR
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Posts: 1,929
Still no burger on the weekend... ugh.

Ron.
newfbc is offline  

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