Here are some common questions and answers.


What are Priority Rewards?

Priority Rewards (sometimes abbreviated as “PRs”) discount the base fare of a flight reward by 50%. (It does not discount taxes, fees, charges and, where applicable, the partner booking fee.)


Who can accumulate Priority Rewards?

Anyone with Aeroplan status.


What do some people refer to Priority Rewards as IKK?

Because of arcane Air Canada history. The new Aeroplan 2020 program was a major revamp to the approach to Priority Rewards.


How do I earn Priority Rewards?

You earn Priority Rewards through accumulating Status Qualifying Dollars (SQD). You will earn a voucher when you cross the 4,000, 7,000, and 10,000 SQD thresholds, and for every 5,000 SQD earned above 10,000 SQD – up to a maximum of 50,000 SQD. (Note: You can also earn Priority Rewards through spending on the US-dollar Chase Aeroplan Card.)


How long are Priority Rewards valid for?

Each Priority Reward you earn will have its own expiry date which will be generally one year from the date you earned the reward.

You must complete a booking by the expiry date. The actual flight dates are somewhat irrelevant as long as it’s a valid booking.

FTers report that a PR appears to expire at 23:59 UTC on your listed expiry day, although some have had difficulty even earlier in the day. Booking a day or two before expiry might be wise.


Do I need one or two Priority Rewards for a return or multi-city trip itinerary?

You need one. Priority Rewards apply to an entire itinerary.


Do I need multiple Priority Rewards for multiple passengers?

Yes, you need one Priority Reward per passenger.


On what flights can I use Priority Rewards?

It depends on your Aeroplan status:

• 25K: economy class bookings within Canada and the US
• 35K* or 50K: economy or premium economy class bookings within North America
• 75K: economy or premium economy class bookings anywhere in the world
• SE: economy, premium economy, or business class bookings anywhere in the world

*35K Priority Rewards earned prior to 2023 are only for Canada and US.


Can I book an itinerary that includes some ineligible segments if I just pay full price for those legs?

No, all legs need to be eligible.


If I achieve a higher Aeroplan status...

• will my existing Priority Rewards be "upgraded"?
• and qualify for early recognition at the time I also qualify for another PR which type will I receive

What if my status goes down?

Same thing, your PRs stay exactly as they were when you earned them.


If my status has changed and I have different types of PR, can I combine them on one booking as long as they’re eligible?

No. While this might theoretically be feasible, the Aeroplan system is not currently set up to accommodate this. You need to have enough PRs in the same category for all passengers on a booking.


If I cancel my booking, will I get my Priority Reward back?

Yes if that Priority Reward is still valid; no, if that Priority Reward has expired.


If I have applied a Priority Reward to a booking, is there any way to find out its expiry date?

No. You need to track this yourself.


If I cancel my booking, how long will it take to get my Priority Reward back?

It is usually instant.


What happens if I want to make changes to a flight reward with a Priority Reward?

The repricing of the flight should still account for the Priority Reward even if the Priority Reward itself would have expired at the time you make a change (although you should double-check that the 50% discount has correctly been applied). All other change rules/fees apply as normal.


Can I use a Priority Reward to book a flight reward for someone other than myself (or even a family member)?

Yes. You can use PRs for anyone. You do not need to be on the booking.


How do I use a Priority Reward?

Search for a flight reward using the website or app. Look for a “rewards available” or “credits and discounts” overlay at the bottom of the screen and select Priority Rewards.