Complex Multi-City Points Bookings, Stopovers & Adding Segments (Aeroplan 2.0)
#843
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
What are you looking for? A trip to Male with a stopover in AUH, or just a trip to Male?
#845
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
If you're looking to do stopovers in all of those places, then you'll need to search each segment separately. Note that the concept of a mini-RTW doesn't existing anymore, nor does your trip actually go RTW.
Also note that some airlines (EY being one of them AFAIK) only release seats 330 days out, so you might be a little early to be searching.
#847
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
All that matters is the region the destination is in, and the total mileage of all segments. Location of connections is largely irrelevant, Europe, Africa and the Middle East are all in the same Atlantic Zone anyway. If you aren't doing stopovers, then you just need to be searching YYZ-MLE.
#848
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Well that's only one part of the problem, AC's search return very few results and omits long layover or multiple connections that have standand I class available and favor more direct routings with AC flights on dynamic pricing, so that's why I was asking if there are ways to get specific flights.
#850
Join Date: Nov 2020
Location: YVR/YYZ
Programs: AC50K, *A Gold, Marriott Titanium (LGE), Hilton Diamond
Posts: 376
Well that's only one part of the problem, AC's search return very few results and omits long layover or multiple connections that have standand I class available and favor more direct routings with AC flights on dynamic pricing, so that's why I was asking if there are ways to get specific flights.
#851
Join Date: Mar 2015
Location: YVR
Posts: 1,083
Well that's only one part of the problem, AC's search return very few results and omits long layover or multiple connections that have standand I class available and favor more direct routings with AC flights on dynamic pricing, so that's why I was asking if there are ways to get specific flights.
I THINK if you involve AC flights, your routing needs to be a valid published fare, ie. you need to be able to buy the routing you want with cash.
Otherwise, the reward will end up pricing as 2 separate rewards.
Note: not sure if this is applicable if the AC flights are available in I class though.
#852
Join Date: Dec 2013
Location: YYZ
Programs: Marriott Titanium Elite, Accor Diamond, AC 35K, National Exec, Hertz Gold
Posts: 376
The free changes came in handy!
Booked YYZ-AUH in J the day it became available for 85k. Called in and added AUH-SEZ 2 days later when it was available and paid the updated 100k points.
When AUH-YYZ became available for the return, I modified the existing booking to add SEZ-AUH with a 5 day stopover and then AUH-YYZ for the expected 105k points per person.
Just paid the taxes, no fees for the agent doing the book for the stopover because it was a modification with the fee waived.
#853
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,198
I had 4 agents and 2 supervisors over 3 days last week, who could not get the system to add AUH-BAH-BKK to our 1-way YYZ-AUH award.
We were told many incorrect things over 3 days, adjusting our connection/date each day we tried once they told us we needed to modify some aspect. Finally they had us go checkin for the first segment at the airport as it was nearing the deadline. Thinking they would fix it later, I went along with that. Nope! "we removed the flights we added and you will need to buy on a separate ticket".
Result thus far is 3x 42.5k priority awards yyz-auh, and 3x 60k awards auh-bkk. BKK was our destination. Less than thrilled -- 172,500 more points, plus 3 extra $39 carrier fees, than it should have required.
We were told many incorrect things over 3 days, adjusting our connection/date each day we tried once they told us we needed to modify some aspect. Finally they had us go checkin for the first segment at the airport as it was nearing the deadline. Thinking they would fix it later, I went along with that. Nope! "we removed the flights we added and you will need to buy on a separate ticket".
Result thus far is 3x 42.5k priority awards yyz-auh, and 3x 60k awards auh-bkk. BKK was our destination. Less than thrilled -- 172,500 more points, plus 3 extra $39 carrier fees, than it should have required.
Last edited by expert7700; Jun 14, 2022 at 8:23 pm
#854
Join Date: Mar 2018
Location: SFO
Posts: 54
Newbie Aeroplan award booking question
Trying to book an award itinerary that is A-B-C, was able to see B-C J inventory for that segment but the A-B-C award that showed up on the search had only A-B in J and B-C in Y. While for individual A-B segments, I see both J and Y there.
Is it possible to talk to an agent to have them marry the A-B and B-C both in J or even marrying an A-B in Y with a B-C in J? Thanks! (Not a stopover, just a layover)
Update: A being SFO, B being YYC and C being FRA here. B - C is through Finnair (partner) and there's both AC and United for the A-B segment
Is it possible to talk to an agent to have them marry the A-B and B-C both in J or even marrying an A-B in Y with a B-C in J? Thanks! (Not a stopover, just a layover)
Update: A being SFO, B being YYC and C being FRA here. B - C is through Finnair (partner) and there's both AC and United for the A-B segment
Last edited by greenteamuimui; Jun 18, 2022 at 2:33 pm
#855
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
From what I can tell with 2 hours with agent, a one way ticket with stopover must be constructed as origin+stopover+destination without specifying any connection cities and the resulting flights they agents can choose are going to be identical with flights on ac.com when searching for one way origin>stopover and stopover>destination. Whatever online result shows up are going to be the same as phone agent. Those 2x or 3x connections with long overnight connections found on united.com will not be available since agent can't see them and manually forcing it will just result in multiple awards, even if AC/partner flights have I or X class for all segments.
I gave up on AC redemption after this, will use points for very direct last minute flights only.