Nov 22, 2020, 1:01 pm
Last edit by: vancouver25k
As of July 2022, MLLs appear to be largely back to normal operations.
Ordering to the table has been shut down, with most MLLs offering self-serve buffets similar to what was available pre-COVID.
Note that the EWR MLL has been permanently shut down as a result of changes/construction at EWR.
Showers
YYZ int - closed (Aug 12. They claimed all showers closed at YYZ but I was only at int.)
YVR tb - open
YVR int - open
YUL int - open
Ordering to the table has been shut down, with most MLLs offering self-serve buffets similar to what was available pre-COVID.
Note that the EWR MLL has been permanently shut down as a result of changes/construction at EWR.
Showers
YYZ int - closed (Aug 12. They claimed all showers closed at YYZ but I was only at int.)
YVR tb - open
YVR int - open
YUL int - open
MLLs in the time of COVID - re-openings, food, distancing, etc [READ WIKI FIRST]
Oct 2, 2021, 7:02 pm
#1531
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Showers at YYZ Dom were roped off yesterday, and when I asked at the desk, the agent told me they were closed. Now, she did work at the airport, but @theranj, I wouldn't expect to be able to get a shower on Thursday at the domestic lounge. As for Intl, she didn't know.
I didn't have time to have a detailed chat or try to ask other agents as there was usually a (small) line of people waiting to get in. I snagged one agent during a brief lull, but when a bunch of people emerged from the elevator, I figured I should leave her be so they didn't have to wait to get in.
I didn't have time to have a detailed chat or try to ask other agents as there was usually a (small) line of people waiting to get in. I snagged one agent during a brief lull, but when a bunch of people emerged from the elevator, I figured I should leave her be so they didn't have to wait to get in.
Oct 2, 2021, 9:14 pm
#1532
Moderator, Air Canada; FlyerTalk Evangelist
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I must have missed that in the fine print - still a heads up that the MLL lounge we were entitled to as J pax was closed would have been helpful.
That’s pretty poor customer service - and I would claim for any of the above degradations of the expected service standard with BA or any other business class carrier.
That’s pretty poor customer service - and I would claim for any of the above degradations of the expected service standard with BA or any other business class carrier.
Oct 3, 2021, 3:42 pm
#1533
Join Date: Feb 2001
Location: somewhere north of stateside...
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YUL transborder appears to close at 17:30. I was denied entry at 17:22 as “we’re closed” even though the place was full of people. “For sanitation reasons” the desk agent said. 🙄
AC has a big band of YUL US departures at 18:15. None of them are boarding at 17:30. Why they wouldn’t just extend the hours 15-30 minutes is beyond me - the incremental cost must be so minimal, but instead they mildly annoy a bunch of elite and J passengers. Dumb dumb dumb.
AC has a big band of YUL US departures at 18:15. None of them are boarding at 17:30. Why they wouldn’t just extend the hours 15-30 minutes is beyond me - the incremental cost must be so minimal, but instead they mildly annoy a bunch of elite and J passengers. Dumb dumb dumb.
Oct 5, 2021, 1:54 pm
#1534
Join Date: Feb 2018
Location: YYT
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According to Yhztraveller, YHZ MLL will be opening on October 13. I can only hope this also means that YYT will be opening at either the same time or soon after.
Oct 5, 2021, 1:56 pm
#1535
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According to Yhztraveller, YHZ MLL will be opening on October 13. I can only hope this also means that YYT will be opening at either the same time or soon after.
Oct 5, 2021, 1:59 pm
#1536
Join Date: Feb 2018
Location: YYT
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Oct 5, 2021, 2:13 pm
#1537
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Oh good, just in time for the do.
Oct 5, 2021, 4:29 pm
#1538
Join Date: Feb 2018
Location: YYT
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Yhztraveller do you happen to have a link to where AC states that YHZ MLL is reopening? Or is it just word of mouth at this point?
Oct 5, 2021, 5:36 pm
#1539
Join Date: Dec 2015
Location: YHZ
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Yhztraveller do you happen to have a link to where AC states that YHZ MLL is reopening? Or is it just word of mouth at this point?
Oct 7, 2021, 5:33 am
#1540
Join Date: Dec 2017
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got off my flight and saw a Priority Pass restaurant so stopped for breakfast. Let in a food coma and forgot I was supposed to go to Domestic MLL as the International one is closed.. didn't realize until I saw the closed sign. Oh well, washing face in washroom will have to do 
Oct 7, 2021, 11:22 am
#1541
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got off my flight and saw a Priority Pass restaurant so stopped for breakfast. Let in a food coma and forgot I was supposed to go to Domestic MLL as the International one is closed.. didn't realize until I saw the closed sign. Oh well, washing face in washroom will have to do
I think the only closed international lounge (located in Canada) is YVR.
Oct 7, 2021, 11:37 am
#1542
Join Date: Apr 2011
Location: Edmonton, Canada
Posts: 89
Is the TB MLL closed? I was just looking on AC's website and it says:
Canada
Which lounges are open
Lounges in the following airports are welcoming back eligible customers:Canada
- Calgary International Airport: domestic lounge
- Edmonton International Airport
- Montréal-Trudeau International Airport: international, transborder, and domestic lounges
- Ottawa International Airport
- Toronto Pearson International Airport: international, transborder (Express), and domestic lounges
- Vancouver International Airport: domestic and transborder lounges
- Winnipeg James Armstrong Richardson International Airport
Oct 7, 2021, 12:36 pm
#1543
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Oct 7, 2021, 2:16 pm
#1544
Join Date: Feb 2018
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Just spoke with AC staff at YYT. The lounge is scheduled to reopen on November 2nd!
Apparently it was originally due to open in October, but issues with Compass caused this delay.
Apparently it was originally due to open in October, but issues with Compass caused this delay.
Oct 7, 2021, 2:24 pm
#1545
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