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-   -   The Newly Redesigned Air Canada Mobile App (Fall 2019) (https://www.flyertalk.com/forum/air-canada-aeroplan/1993153-newly-redesigned-air-canada-mobile-app-fall-2019-a.html)

YYC3722 Jan 17, 2020 7:17 pm


Originally Posted by Adam Smith (Post 31959730)
I was also able to update to 5.1.7 today. Seems no different.

5.1.7 seems to have fixed the crashing issue viewing flight status with a slow connection on Android 10

TechnoTourist Jan 18, 2020 6:34 am


Originally Posted by douglasr (Post 31962907)
Still no update for me. And when I go to the Play Store web it shows the update date as 16-Jan-2020 but the version as 5.0.3 still. Definitely some strangeness going on.

I was still showing 5.0.3 in the play store so I installed 5.1.7 from https://m.apkpure.com/air-canada/com.aircanada

Bravada04 Jan 18, 2020 11:47 am

How close to the flight should a person expect to see something / able to do anything other than what I mentioned earlier on? Are you still able to do a bid upgrade on the app? My next flight is on Feb.06 and at this time I have no options on my app to do anything other than it shows the flight times in my trips.

eigenvector Jan 19, 2020 10:08 am

The app won't allow OCLI for Omni-operated flights saying they aren't operated by AC, but you can check in for these on AC.com without issue.

Adam Smith Jan 21, 2020 8:02 am

This morning, the AC app keeps crashing after just a few seconds every time I open it. I've tried force stopping it, and I've tried restarting my phone, but the issue persists. I guess the next step would probably be to uninstall and reinstall. Anyone else having issues?

canadiancow Jan 21, 2020 9:07 am


Originally Posted by Adam Smith (Post 31976991)
This morning, the AC app keeps crashing after just a few seconds every time I open it. I've tried force stopping it, and I've tried restarting my phone, but the issue persists. I guess the next step would probably be to uninstall and reinstall. Anyone else having issues?

https://cimg8.ibsrv.net/gimg/www.fly...2399684552.png

Same issue.

Could try clearing app data, but my suspicion is the API response changed and the app can't handle it.

ffsim Jan 21, 2020 9:15 am

In the iOS world, both the “Trips” and individual reservations pages seem to update normally. “We are retrieving your reservations...” becomes “Updated less than 1 minute ago.” Flight status queries and mock bookings also seem to work fine.

The above is not a commentary about mobile platforms, just an observation about app functionality ;):cool:

YOWCDNFF Jan 21, 2020 10:19 am


Originally Posted by Adam Smith (Post 31976991)
This morning, the AC app keeps crashing after just a few seconds every time I open it. I've tried force stopping it, and I've tried restarting my phone, but the issue persists. I guess the next step would probably be to uninstall and reinstall. Anyone else having issues?

Yes, crashing since this morning on Android

Adam Smith Jan 21, 2020 11:47 am

So, AC has broken the Android version, but not iOS. Interesting.

canadiancow Jan 21, 2020 11:49 am


Originally Posted by Adam Smith (Post 31977938)
So, AC has broken the Android version, but not iOS. Interesting.

Given their use of Kotlin, my suspicion would be that the assumed some field would never be null (which is the default assumption in Kotlin), so after some backend update, the app is crashing, rather than just gracefully handling it.

Adam Smith Jan 21, 2020 11:51 am


Originally Posted by canadiancow (Post 31977941)
Given their use of Kotlin, my suspicion would be that the assumed some field would never be null (which is the default assumption in Kotlin), so after some backend update, the app is crashing, rather than just gracefully handling it.

All Greek to me, but you sound like you know what you're talking about ;)

YOWCDNFF Jan 21, 2020 2:21 pm

Appears to be fixed now...

Aselwyn Jan 25, 2020 6:25 pm


Originally Posted by eigenvector (Post 31953113)
Updated to iOS 5.1.6 yesterday and overnight it consumed all the available space on my iPhone - over 4 GB. Bizarre.

same here it just eats up all free space on your device hopefully they patch it soon and not eat all the storage

traacs Jan 30, 2020 1:04 pm

Today unable to get flight info for jazz flights

[img]blob:https://www.flyertalk.com/c8c34e0a-7399-46fe-a031-9bd4b5c70a99[/img]

Bravada04 Jan 31, 2020 7:30 pm

Ladies / Gents...…….need your expertise. Flight is on Feb.06 and still can't do anything on the app. Just showing flight times...…….I hit the other options and it says information will show when "the time is right"? Is this normal and just a brutal upgraded app? I have seen screen screenshots on FT that show other information but I can't imagine I am only 5 days out and I have no options to do anything or even see anything?


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