Mar 12, 2019, 11:26 am
Last edit by: yyznomad
Latest updates from aircanada.com
Read below for more details.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
Air Canada Timetable Effective June 20, 2019 to September 22, 2019
Air Canada Timetable Effective June 13, 2019 to September 15, 2019
Air Canada Timetable Effective June 6, 2019 to September 8, 2019
Air Canada Timetable Effective May 30, 2019 to September 1, 2019
Air Canada Timetable Effective May 23, 2019 to August 25, 2019
Air Canada Timetable Effective May 16, 2019 to August 18, 2019
Air Canada Timetable Effective May 9, 2019 to August 11, 2019
Air Canada Timetable Effective May 2, 2019 to August 4, 2019
Air Canada Timetable Effective April 25, 2019 to July 28, 2019
Air Canada Timetable Effective April 18, 2019 to July 21, 2019
Air Canada Timetable Effective April 11, 2019 to July 14, 2019
Air Canada Timetable Effective March 28, 2019 to June 30, 2019
May 29, 2019
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2019/737-airspace-closure.html
If you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
May 29, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.Air Canada is now updating its May, June and July schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least September 02, 2019. A summary of schedule changes for April is posted below in the following question and answer: "What is Air Canada doing to reschedule customers?". Additional schedule changes will be posted as warranted.1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by ac.com
Information on Air Canada Halifax-London and St. John’s-London service
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
Grounding of 737 Max - Effect on AC incl OMNI 767 lease
Mar 19, 2019, 1:37 pm
#496
Join Date: Apr 2014
Location: Toronto, Canada
Programs: Asia Miles, Avios, Skywards, Aeroplan
Posts: 10
I have an upcoming YYZ-SFO flight in late April on the 737 Max. I called Air Canada, and the agent wouldn't let me change it as the departure date is beyond the three weeks policy. I was told to wait until closer to the date, but I'm getting anxious as it's difficult to make travel plans right now.
Anyone else had any luck? Thanks.
Mar 19, 2019, 1:50 pm
#497
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
That's awesome! How did you manage to make the change for a flight so far out?
I have an upcoming YYZ-SFO flight in late April on the 737 Max. I called Air Canada, and the agent wouldn't let me change it as the departure date is beyond the three weeks policy. I was told to wait until closer to the date, but I'm getting anxious as it's difficult to make travel plans right now.
Anyone else had any luck? Thanks.
I have an upcoming YYZ-SFO flight in late April on the 737 Max. I called Air Canada, and the agent wouldn't let me change it as the departure date is beyond the three weeks policy. I was told to wait until closer to the date, but I'm getting anxious as it's difficult to make travel plans right now.
Anyone else had any luck? Thanks.
I was surprised at AE. Great agent who knew her stuff. They are not as busy as AC. Explained why the request off a 737M and she did the rest to what I had suggested.
Mar 19, 2019, 2:10 pm
#498
Suspended
Join Date: May 2008
Posts: 687
The alternative are likely being rerouted through EWR and then onwards to KEF on UA. Or fly to FRA or CPH and then connect to KEF on LH or SK. And if these options are not acceptable, I would ask for a refund and try to rebook on WOW.
As usual, it is better to come up with an acceptable alternative by yourself and then call AC than expect them to provide you with the best solution because they will not. They will rebook you on whatever is easier for them, not on what is more convenient for you.
As usual, it is better to come up with an acceptable alternative by yourself and then call AC than expect them to provide you with the best solution because they will not. They will rebook you on whatever is easier for them, not on what is more convenient for you.
Mar 19, 2019, 3:01 pm
#499
Suspended
Join Date: May 2008
Posts: 687
The alternative are likely being rerouted through EWR and then onwards to KEF on UA. Or fly to FRA or CPH and then connect to KEF on LH or SK. And if these options are not acceptable, I would ask for a refund and try to rebook on WOW.
As usual, it is better to come up with an acceptable alternative by yourself and then call AC than expect them to provide you with the best solution because they will not. They will rebook you on whatever is easier for them, not on what is more convenient for you.
As usual, it is better to come up with an acceptable alternative by yourself and then call AC than expect them to provide you with the best solution because they will not. They will rebook you on whatever is easier for them, not on what is more convenient for you.
Mar 19, 2019, 4:37 pm
#500
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
Thanks for the lecture.
I could not care less how it would be IF not for the fact that we would be leaving North America starting Apr 8 and the first day we see North America again would be on May 10, the day of flying, with the last 22 days being on cruises - first 8 days around Japan and last 14 days crossing the Pacific to Vancouver.
Also if AC reaccommodate us for flight departing before noon, we may not even make it when ship does not arrive until after 7am at Vancouver pier.
It would be kind of hard to try to take care of things while you are on a ship, wouldn't you agree?
So yes, I would waste my time but not theirs, to find if there is a possible solution to put us on a YVR-YYZ direct flight in the afternoon - that currently they are scheduled by 777 and 789 - I dont believe those would be replaced by 7MX even 7MX back to service.
Given 777-300 is a big plane the chance for AC to reaccommodate is relatively high - as long as they reschedule us, it is easy for me to get UA to reissue the ticket based on schedule change.
UPDATE
UA called AC thru the liason office. AC side claimed no knowledge of this morning's news release about 7MX out of service minimum to July 1st. UA rep was not happy on the AC rep's answer which was, tell the customer to fly another airline...
UA rep put in notes that it would waive fee should I cancel the award. I would give it a few more days and see if the aircraft would show different model, or being rebooked.
My primary concern is we cannot be rebooked into a flight that we could not make it. This has happened with AC before, we were on a CDG-YUL-FLL, and the YUL-FLL had schedule changed - the rebooking was on a flight that departed when we would still be in the air on the CDG-YUL flight!
I could not care less how it would be IF not for the fact that we would be leaving North America starting Apr 8 and the first day we see North America again would be on May 10, the day of flying, with the last 22 days being on cruises - first 8 days around Japan and last 14 days crossing the Pacific to Vancouver.
Also if AC reaccommodate us for flight departing before noon, we may not even make it when ship does not arrive until after 7am at Vancouver pier.
It would be kind of hard to try to take care of things while you are on a ship, wouldn't you agree?
So yes, I would waste my time but not theirs, to find if there is a possible solution to put us on a YVR-YYZ direct flight in the afternoon - that currently they are scheduled by 777 and 789 - I dont believe those would be replaced by 7MX even 7MX back to service.
Given 777-300 is a big plane the chance for AC to reaccommodate is relatively high - as long as they reschedule us, it is easy for me to get UA to reissue the ticket based on schedule change.
UPDATE
UA called AC thru the liason office. AC side claimed no knowledge of this morning's news release about 7MX out of service minimum to July 1st. UA rep was not happy on the AC rep's answer which was, tell the customer to fly another airline...
UA rep put in notes that it would waive fee should I cancel the award. I would give it a few more days and see if the aircraft would show different model, or being rebooked.
My primary concern is we cannot be rebooked into a flight that we could not make it. This has happened with AC before, we were on a CDG-YUL-FLL, and the YUL-FLL had schedule changed - the rebooking was on a flight that departed when we would still be in the air on the CDG-YUL flight!
Do you really think that you will lose your ticket value (if not reservation) if they auto-rebook you before your scheduled docking? Airlines CS agents tend towards being obtuse, but come on. They will take care of you.
Your schedule is tight which is a problem if its a problem. Airlines don't guarantee schedule or aircraft type.
If more than a trivial change happens, its always an option to change it. Seems like serious #firstworldproblems to be away from a phone for 2 weeks on a luxury cruise and not be able to fix a airline reservation.
Buy insurance? Have a credit card that can float 36 hours in the hell hole of Vancouver while you await the next flight you'd be rebooked on?
Mar 19, 2019, 5:06 pm
#501
Join Date: Apr 2000
Posts: 3,125
They've rescheduled the daytime YYZ-LHR flight to an evening departure in April, presumably making use of either the YHZ or YYT arrival slot, to maximize aircraft usage. I'm sure most people book this flight to avoid an overnight transatlantic crossing (that's what I do). I'm not on it in April, but I will be on it in May. Hoping it returns to its usual time by then.
Last edited by StuMcIlwain; Mar 19, 2019 at 5:13 pm
Mar 19, 2019, 5:16 pm
#502
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
They've rescheduled the daytime YYZ-LHR flight to an evening departure in April, presumably making use of either the YHZ or YYT arrival slot, to maximize aircraft usage. I'm sure most people book this flight to avoid an overnight transatlantic crossing (that's what I do). I'm not on it in April, but I will be on it in May. Hoping it returns to its usual time by then.
Mar 19, 2019, 5:40 pm
#503
Join Date: Apr 2000
Posts: 3,125
Mar 19, 2019, 6:13 pm
#506
Join Date: Apr 2009
Location: YYC / random hotel in YYZ
Programs: Back of the bus
Posts: 922
HOping my wifes flight YYC-YVR-PEK on thursday isn't affected. The YYC-YVR directs have been impacted and it is hit or miss on which flights are being cancelled during the day.
Currently on 215 at Noon, with a tight (Hour and a bit connection). Looks like if that one is delayed or cancelled they are stuck waiting. Will be interesting to see what happens as that flight the last two weeks has either been on time (most of the time), late (twice) and cancelled (twice, including today).
I know she's with a group of 10+ going to PEK from YYC but at this stage I bet to AC it really doesn't matter with all of the mass hysteria and confusion.
Can anyone see why 215 was cancelled today?
Currently on 215 at Noon, with a tight (Hour and a bit connection). Looks like if that one is delayed or cancelled they are stuck waiting. Will be interesting to see what happens as that flight the last two weeks has either been on time (most of the time), late (twice) and cancelled (twice, including today).
I know she's with a group of 10+ going to PEK from YYC but at this stage I bet to AC it really doesn't matter with all of the mass hysteria and confusion.
Can anyone see why 215 was cancelled today?
Mar 19, 2019, 6:46 pm
#508
Join Date: Apr 2011
Location: YYC
Programs: AC E75K, spouse E75K (MM), National Emerald, various hotel programs
Posts: 372
My spouse and I are booked on AC205, YYC to YVR, on March 30th as part of a multi-segment TPAC trip booked with AC. On the AC, My Bookings, it still shows we're flying this segment on a 7M8. When I tried to book a one-way YYC-YVR on that day, there is no AC205 showing.
Given the demand to reschedule/change flights happening sooner, is it best to just let AC figure this one out or should we be calling in to get the booking changed?
Given the demand to reschedule/change flights happening sooner, is it best to just let AC figure this one out or should we be calling in to get the booking changed?
Interestingly our April 13th return from HKG via YVR is still showing the YVR->YYC leg on a 7M8. I'll probably call in on that one now that things should have settled down a bit and hopefully the phone lines won't be as clogged.
Mar 19, 2019, 8:55 pm
#509
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
I'm seeing a Rouge 767-300ER flight between YVR - YYZ on March 21,:
https://www.aircanada.com/ca/en/aco/...1-2019&fn=1584
https://www.aircanada.com/ca/en/aco/...1-2019&fn=1584
Mar 20, 2019, 12:52 am
#510
Join Date: Mar 2015
Location: YVR
Posts: 1,083
I'm booked on a KOA-YVR flight departing next week. Manage my booking and AC app still shows the flight as being "scheduled". Everywhere else on Air Canada website seems to indicate that this seasonal flight has basically ended early.
Tried calling a few times, but have not managed to get through before having to drop off the call.
I'll keep trying, but in the meantime, was wondering whether anyone is/was also booked on this route?
If so, what did AC do in terms of rerouting?
Searching for KOA-YVR yields no results on the AC website...
Would it be reasonable to ask for KOA-HNL-YVR? With KOA-HNL on HA?
TIA
Tried calling a few times, but have not managed to get through before having to drop off the call.
I'll keep trying, but in the meantime, was wondering whether anyone is/was also booked on this route?
If so, what did AC do in terms of rerouting?
Searching for KOA-YVR yields no results on the AC website...
Would it be reasonable to ask for KOA-HNL-YVR? With KOA-HNL on HA?
TIA